Course Title: Provide systems advocacy services
Part A: Course Overview
Program: C5346 Diploma of Alcohol and Other Drugs
Course Title: Provide systems advocacy services
Portfolio: Vocational Education
Nominal Hours: 90
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.
Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.
Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus
Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.
The Diploma of AOD and this unit/cluster is delivered in the Northern Territory only
Terms
Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
LAW5735C |
City Campus |
TAFE |
365T Global, Urban and Social Studies |
Face-to-Face |
Term1 2017, Term1 2018 |
Flexible Terms
Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
LAW5740C |
Katherine Campus |
TAFE |
375T Vocational Design and Social Context |
Face-to-Face or Internet |
VE 2021 (NTK1) |
Course Contact: Chris Walters
Course Contact Phone: 9925 8268
Course Contact Email: chris.walters@rmit.edu.au
Course Description
This unit describes the skills and knowledge required to advocate and ensure that government, community and organisational systems broadly support and uphold human rights.
This unit applies to workers in a health, community services or advocacy settings who undertake a leadership role in influencing social and system changes. Workers at this level will also advocate for change and continuous improvement at the organisational level to improve client outcomes and service quality
Pre-requisite Courses and Assumed Knowledge and Capabilities
There are no stipulated pre-requisites or co-requisites for this unit.
National Competency Codes and Titles
National Element Code & Title: |
CHCADV005 Provide systems advocacy services |
Elements: |
1. Obtain, analyse and document information 1.1 Research information about particular issues relating to client rights and interests and document accordingly 1.2 Conduct consultations with colleagues, clients, carers and other stakeholders to identify and define issues of concern 1.3 Collate information into appropriate format for communicating with, and distributing to, relevant agencies and stakeholders 2. Work with stakeholders to develop strategies to address identified needs 2.1 Develop and maintain close working relationships and networks with relevant stakeholders 2.2 Organise formal meetings, working groups and other activities to develop policy statements, action plans, strategies, projects and programs to address identified needs 2.3 Document appropriate, relevant and agreed plans to address needs identified with stakeholder organisations 3. Advocate for and facilitate the implementation of strategies developed to address the rights and interests of clients 3.1 Prepare submissions for resources to implement identified strategies, projects and action plans 3.2 Where appropriate, contribute to relevant government policy development 3.3 Work with consumers and other stakeholders to implement relevant projects and action plans 3.4 Pursue opportunities and provide comments on policy documents, legislation, project plans and other relevant documents relating to client rights and interests 4. Contribute to service improvements 4.1 Gather feedback from key stakeholders on access, effectiveness of services, satisfaction, service gaps and areas for improvement 4.2 Consult with stakeholders to identify culturally appropriate systems and services, and compare to current practices 4.3 Respond appropriately to breaches of rights in service delivery in line with organisation and legal complaints processes 4.4 Provide information about identified needs, possible improvements and recommendations for change to organisation and other relevant parties 4.5 Provide progress and other reports and feedback to key people according to organisation requirements 5. Advocate to improve coordination between services 5.1 Develop working relationships with other services and community groups to promote and advocate improved linkages and service coordination 5.2 Identify and develop appropriate strategic alliances and partnerships 5.3 Proactively participate in decision making forums, committees, working groups and other strategic opportunities to advocate for improved service provision 5.4 Collaboratively develop strategies that incorporate priorities of each organisation and address any barriers or areas of conflict 5.5 Collaboratively work to develop, implement and evaluate a framework for change 6. Evaluate outcomes 6.1 Review advocacy outcome in line with organisation and stakeholder objectives 6.2 Identify lessons learned and areas requiring change 6.3 Identify opportunities for continued improvement and additional strategies |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above element.
Overview of Assessment
Assessment task 1: Knowledge questions
Assessment task 2: Practical task
Assessment task 3: Log Book