Course Title: Manage meetings

Part B: Course Detail

Teaching Period: Term2 2017

Course Code: BUSM7932C

Course Title: Manage meetings

School: 650T Vocational Business Education

Campus: City Campus

Program: C5358 - Diploma of Business

Course Contact: Sylvia Baroutis

Course Contact Phone: (03) 9925 5469

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organizing the minutes and reporting meeting outcomes.

It applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material. They may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBADM502 Manage meetings


1 Prepare for meetings

Performance Criteria:

1.1 Develop agenda in line with stated meeting purpose

1.2 Ensure style and structure of meeting are appropriate to its purpose

1.3 Identify meeting participants and notify them in accordance with organisational procedures

1.4 Confirm meeting arrangements in accordance with requirements of meeting

1.5 Despatch meeting papers to participants within designated timelines



2 Conduct meetings

Performance Criteria:

2.1 Chair meetings in accordance with organisational requirements, agreed conventions for type of meeting and legal and ethical requirements 

2.2 Conduct meetings to ensure they are focused, time efficient and achieve the required outcomes 

2.3 Ensure meeting facilitation enables participation, discussion, problem‑solving and resolution of issues

2.4 Brief minute-taker on method for recording meeting notes in accordance with organisational requirements and conventions for type of meeting



3 Follow up meetings

Performance Criteria:

3.1 Check transcribed meeting notes to ensure they reflect a true and accurate record of the meeting and are formatted in accordance with organisational procedures and meeting conventions 

3.2 Distribute and store minutes and other follow‑up documentation within designated timelines, and according to organisational requirements

3.3 Report outcomes of meetings as required, within designated timelines


Learning Outcomes

Details of Learning Activities

A range of learning activities are planned for this course including online self-paced and collaborative classroom based activities.

The self-paced activities will be delivered through various technology platforms and may include your contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions.

The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice your skills in a simulated workplace environment.

We expect you to participate and contribute in all scheduled learning activities. 

Teaching Schedule

The course BSBPMG522 Undertake project work is clustered (co-delivered and co-assessed) with course BSBADM502 Manage meetings

The Teaching Schedule for this course is as follows:



Week beginning




Sept 4
(Course Week 1)

Introduction to the course including:

  • Course requirements
  • Course support documents
  • Course Blackboard access
  • Accuracy of enrolment
  • Assessment requirements/Cover Sheets
  • Reminder re: Plagiarism
  • Reminder re: Appeals
  • Extensions/Resubmissions
  • Feedback in this course
  • Reminder re submission requirements
  • Getting help

Manage Meetings

Prepare for Meetings

Manage Projects

Define Project

Work Integrated Learning

  • Work with your business
  • Develop ideas

Online - Foundation Skills - Navigate the world of work

Project Brief

Meeting topic: Roles

Meeting topic: Define the project (Project Team)

Prepare for Meetings

Discuss Assessments

(See Student Workbook for further information on three sessions for this week)




Sept 11
(Course Week 2)

Conduct Meetings

Develop a Project plan

Online - Foundation Skills - Reading


Meeting Topic: Develop a project plan (Project team)

Prepare for meetings (Team Leader)

Conduct Meetings

(See Student Workbook for further information on three sessions for this week)


Due: Assessment 1A - Define the Project


Sept 18
(Course Week 3)

Follow up Meetings

Manage the Project

Online - Foundation Skills - Writing


Meeting Topic: Manage the Project (Project Team)

Prepare for Meetings (Team Member)

Conduct Meetings (Team Leader)

(See Student Workbook for further information on three sessions for this week)


Due: Assessment 1B - Project Plan


Sept 25
(Course Week 4)

Manage the Project

Online - Foundation Skills - Numeracy


Meeting Topic: Manage the Project (Project Team)

Prepare for Meetings 

Conduct Meetings (Team Member)

(See Student Workbook for further information on three sessions for this week)




Oct 2
(Course Week 5)

Finalise the Project

Online - Foundation Skills - Interact with Others


Meeting topic: Finalise the project (Team Leader)

Conduct Meetings

(See Student Workbook for further information on three sessions for this week)




Oct 9
(Course Week 6)

Finalise the Project

Online - Foundation Skills - Oral Communication

Presentations and Artefact

(See Student Workbook for further information on three sessions for this week)


Due: Assessment 2 - Presentation


Oct 16
(Course Week 7)

Review the Project

Online - Foundation Skills - Assessments

Meeting topic: Review the Project

Prepare for Meetings (Team Member)

Conduct Meetings (Team Leader)

(See Student Workbook for further information on three sessions for this week)




Oct 23
(Course Week 8)

Facilitate Assessments

Online - Foundation Skills - Assessments

Facilitate Assessments

Working on Resits/Resubmits (if required)

Assessment 1C Project Report (Individual)


Oct 30



Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence
Evidence of the ability to:
 apply conventions and procedures for formal and informal meetings including:
 developing and distributing agendas and papers
 identifying and inviting meeting participants
 organising and confirming meeting arrangements
 running the meeting and following up
 organise, take part in and chair a meeting
 record and store meeting documentation
 follow organisational policies and procedures.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
 outline meeting terminology, structures, arrangements
 outline responsibilities of the chairperson and explain group dynamics in relation to managing meetings
 describe options for meetings including face-to-face, teleconferencing, web-conferencing and using webcams
 identify the relevant organisational procedures and policies regarding meetings, chairing and minutes including identifying organisational formats for minutes and agendas.


Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the general administration field of work and include access to:
 reference material in regard to meeting venues and technology, catering and transport suppliers
 organisational policies and procedures for managing meetings
 office supplies and equipment
 computers and relevant software
 case studies and, where possible, real situations.
Assessors must satisfy NVR/AQTF assessor requirements.

Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed.  Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.


Assessment Tasks

You are required to complete two (2) tasks.  You must successfully complete all sections of both tasks to be deemed competent in this course.

NOTE:  Details about specific tasks and assessment criteria will be included in the Assessment Record and Cover Sheets for each task.

TASK 1 (a) - Assessment 1A - Project Portfolio - Define the Project (Individual) Due 15 September 2017

TASK 1 (b) - Assessment 1B - Project Portfolio - Project Plan (Individual)Due 22 September 2017

TASK 1 (c) - Assessment 1C - Project Report (Individual) Due 27 October 2017

TASK 2 -  Assessment 2 - Presentation - Due 11-13 October 2017 (first class session in this week)



Assessment Matrix

The assessment matrix that maps all the assessment is available on Blackboard.


Submission Requirements

You should:

Ensure that you submit assessments on or before the due date.

Always retain a copy of your assessment tasks (hard copy and soft copy)

When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship.  You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work.  On the cover sheet you declare that the work you are presenting for assessment is your own work.  An assignment cover sheet for submission of each assessment task is available on Blackboard.

Each page of your assessment should include a footer with your name, student number, the title of the assessment, unit code and title and page numbers.  For example, Julie Macpherson, 345678, Task 2, OHS2345C Ensure a safe workplace.

Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.

If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.

More information:

Form to use:

When an extension of greater than seven days is needed, you must apply for special consideration.  Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.

More information:

Form to use:;ID=g43abm17hc9w

Resubmissions (VE Programs)

If you are found to be unsuccessful in a Course Assessment Task (or you do not submit/attend) you will be allowed one resubmission only.  Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. 

If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course.  Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Grading and re-submissions

Re-submissions do not contribute to your overall grade for the course.

Adjustments to Assessment

In certain circumstances students may be eligible for an assessment adjustment. Fore more information about the circumstances under which assessment arrangements might be granted please access the following website:

More information:;ID-7usdbkifjf31

Marking Guide (Competency)

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

Marking Guide (Grading)

After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:

Final Grades table

CHD Competent with High Distinction

CDI Competent with Distinction

CC Competent with Credit

CAG Competency Achieved - Graded

NYC Not Yet Competent

DNS Did Not Submit for Assessment

Further information regarding the application of the grading criteria will be provided by your teacher.

Assessment Matrix

Other Information

There are three sessions for this unit each week.  The first session will be face-to-face, the second session is online by logging on to your Program Blackboard Shell and the third session will be face-to-face.  You should ensure you complete the second session online materials before the third weekly session, as one session builds upon the knowledge and skills of previous sessions and is linked to the assessments.

Course Overview: Access Course Overview