Course Title: Manage programs that promote personal effectiveness

Part B: Course Detail

Teaching Period: Term2 2019

Course Code: BUSM7987C

Course Title: Manage programs that promote personal effectiveness

Important Information:


School: 650T Vocational Business Education

Campus: City Campus

Program: C5358 - Diploma of Business

Course Contact: Allan Maree

Course Contact Phone: (03) 9925 1601

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills and knowledge required to manage programs with a health and wellbeing focus. The unit addresses management of the range of programs that would typically be associated with health and wellbeing such as stress management, smoking cessation, exercise, and Employee Assistance Programs (EAPs).

It applies to individuals who take responsibility for managing staff health and wellbeing programs or activities.

It also has particular relevance for managers of human resources or diversity programs, frontline managers and specialist consultants responsible for promoting a balance between work demands and personal life. It is not assumed the individual will be directly involved in delivering the programs.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBLED502 Manage programs that promote personal effectiveness


1. Research and analyse employee health issues

Performance Criteria:

1.1 Identify and collect information on employee health issues from appropriate internal and external sources
1.2 Review findings and their implications for the organisation and business objectives
1.3 Develop options for addressing identified health issues
1.4 Obtain support from senior managers for preferred option


2. Plan health and wellbeing program

Performance Criteria:

2.1 Develop program scope and objectives in consultation with appropriate industry consultants, colleagues and managers
2.2 Plan and create administrative structure and resources for program
2.3 Establish program responsibilities and clearly communicate to all stakeholders
2.4 Plan communications and marketing strategies in conjunction with stakeholders
2.5 Establish suitable evaluation methods, develop an overall program management plan and communicate this plan to stakeholders


3. Implement, administer and monitor program

Performance Criteria:

3.1 Prepare policy documents, implement and monitor strategies in conjunction with program team members
3.2 Provide appropriate support, assistance and mentors to relevant personnel
3.3 Implement and monitor tracking systems according to program guidelines
3.4 Reach program milestones within agreed timelines and provide regular progress reports to stakeholders


4. Evaluate program

Performance Criteria:

4.1 Use agreed evaluation methods to assess effectiveness of program at specific stages
4.2 Communicate information from program evaluation process to stakeholders
4.3 Incorporate evaluation process and outcomes into continuous improvement strategies, enterprise agreements and future corporate plans

Learning Outcomes

See Canvas

Details of Learning Activities

A range of learning activities are provided in this course. These include collaborative classroom based activities and online self-paced activities.  Classroom: The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice your skills in a simulated workplace environment.  We expect you to participate and contribute in all scheduled learning activities.  Pre-Class: This is online, by logging on to your Canvas course, and includes required pre-class reading and activities. Other self-paced activities will be delivered through various technology platforms. These may include your contribution to discussion threads, reflective journals, quizzes and interactive sessions. Sessions: There are two  face-to-face classroom sessions for this unit each week which includes tutorials and workshops.  There are additional activities to support learning and research.

Teaching Schedule

The course BSBLED502 Manage programs that promote personal effectiveness is clustered (co-delivered and co-assessed) with course BSBLDR501 Develop and use emotional intelligence. The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully complete the course.  This may include not only scheduled classes but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

The Teaching Schedule for this course is as follows: 


Week beginning




8 July

Introduction to the course

Analyse employee health issues I

Current issues and business objectives. Analysing data for business implications. Making recommendations to management.  Working in groups. Aligning a team. Team development, vision, and roles.

 Assessment Workshop 


15 July

Analyse employee health issues II

Objectives. Data. Data sources. Methods and Scope.


 Assessment Workshop



22 July

Plan a health and wellbeing program

Findings and Implications. Risks. Action Plan. Dissemination Plan. Options. Development Plan. Cost-Benefit Analysis.  Risk Management Analysis. Conclusions.

 Assessment Workshop





29 July

Implement a health and wellbeing program

Obtain support. Communicate Requirements. Operational Plan. 


 Formative Assessment



5 August

Evaluate a health and wellbeing program

Methods. Strategies. Support. Management control. Performance management. Continuous improvement. Evaluation. Reports. Performance review.

 Assessment Workshop



12 August

Your emotions in the workplace

Emotional intelligence. Competencies. Schemes. self assessment. self awareness. Dealing with emotions. Stressors and triggers. Nature vs nurture.

 Assessment Workshop



19 August

Promote emotional intelligence

Feedback. Thinking perspectives. EQ in a team. EQ culture. Emotion flow.


 Assessment Workshop



26 August

Summary of the course

Assessment Workshop

Assessment Tasks 1 and 2

Due:  30 August 2019 (at 5:00 pm)


Learning Resources

Prescribed Texts


Other Resources

An electronic copy of a Student Workbook is available for you to download from Canvas.  You will need a laptop or another appropriate mobile device to participate in this course.

Overview of Assessment

In order to achieve competency in this unit, you must provide:

 Performance Evidence
Evidence of the ability to:
 collaboratively plan and implement a health and wellbeing program
 develop an overall program management plan
 provide feedback to stakeholders on:
 program responsibilities
 program milestones
 evaluation outcomes
 prepare policy documents
 provide appropriate support to relevant personal
 monitor and review program
 incorporate outcomes into organisational strategies.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
 identify a range of employee health issues and options for improving health outcomes
 locate and name relevant industry consultants
 outline steps to create a program management plan
 explain why it is important to monitor program progress.

Assessment Conditions
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the workforce learning and development field of work and include access to:
 relevant workplace documentation, equipment and resources
 case studies and, where available, real situations
 interaction with others.
Assessors must satisfy NVR/AQTF assessor requirements.

Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed.  Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.

Assessment Tasks

You are required to complete all assessment tasks to be deemed competent in this course.  NOTE: Details about specific tasks and assessment criteria will be included in the Student Assessment Task in the Learning Management System.

Personal Effectiveness Cluster:  Student Assessment Task - Quiz/Project/Report

There are two assessments:      Assessment Task 1: Develop a health and wellbeing program – Completing this assessment will allow you to demonstrate your ability to plan and implement a health and wellbeing program, develop a program management plan, provide feedback to stakeholders, prepare policy documents, provide support to personnel, monitor and review a program, and incorporate outcomes into organisational strategies so you can manage a program that promotes personal effectiveness.    Assessment Task 2: A report on emotional intelligence – Completing the report will allow you to demonstrate your knowledge and ability to be self-aware of your emotional strengths, weaknesses, triggers, use self-reflection, respond to others, develop cultural awareness and leadership, and how to support others to meet business outcomes showing how you develop and use emotional intelligence.   The above task(s) require you to demonstrate the Foundation Skills described in the two units for this Cluster.  The Foundation Skills describe language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance. For further information, please refer to the assessment page in Canvas for this course.

Assessment Matrix

The assessment matrix that maps all the assessment is available in Student Assessment Task in the Learning Management System. 

Other Information

 Submission Requirements

You should:

     • Ensure that you submit assessments on or before the due date via Canvas. 
     • Always retain a copy of your assessment tasks. (hard copy and soft copy)
     • When you submit work for assessment at RMIT University you need to use the Assessment task document that includes a declaration and statement of authorship.
     • Each page of your assessment should include a footer with your name, student number, the title of the assessment, unit code and title and page numbers.

Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.

Extension of Time.  If you are prevented from submitting an assessment item on time by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.

More information:
Form to use is found in the section "How to apply."

Special Consideration. Where more than seven days is needed, you must apply for Special Consideration.  Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.

More information:

Resubmission (VE Programs)

If you are found to be Not Yet Competent in a course assessment task (or you do not submit the assessment tasks/attend the assessment) you will be allowed one resubmission.  Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission in Canvas. 

If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Adjustments to Assessment

In certain circumstances students may be eligible for an assessment adjustment. 

More information:

Marking Guide (Competency):

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.  You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

  • CA Competency Achieved
  • NYC Not Yet Competent
  • DNS Did Not Submit for assessment

Course Overview: Access Course Overview