Course Title: Support counselling clients in decision-making processes

Part A: Course Overview

Program: C5360 Diploma of Financial Counselling

Course Title: Support counselling clients in decision-making processes

Portfolio: DSC Portfolio Office

Nominal Hours: 120

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
HWSS6121C	City Campus	TAFE	365T Global, Urban and Social Studies	Face-to-Face	Term1 2018, Term1 2019
HWSS6121C	City Campus	TAFE	375T Vocational Design and Social Context	Face-to-Face or Internet	Term1 2020, Term2 2020, Term1 2021

Course Contact: Jo Wallwork

Course Contact Phone: +61 3 9925 3983

Course Contact Email: mary-josephine.wallwork@rmit.edu.au

Course Description

This course describes the skills and knowledge required to support clients to clarify their goals, explore options, and develop a course of action.

The counselling skills developed within this course will be considered in a financial counselling context.

This course is clustered with one other course:

• Facilitate the counselling relationship and process CHCCSL003

These two courses are delivered and assessed together. 

Pre-requisite Courses and Assumed Knowledge and Capabilities

None.

National Competency Codes and Titles

National Element Code & Title:	CHCCSL007 Support counselling clients in decision-making processes
Elements:	E1. Assist clients to clarify goals and requirements E2. Explore options with clients E3. Support client to reach decisions

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. By applying these skills and this knowledge, you will be able to use specialised communication skills within a counselling process.  You will be able to use a structured approach to establish the counselling process; work with clients to clarify goals, options, and courses of action; and manage the counselling process to its conclusion.

Overview of Assessment

Your knowledge and understanding of course content is assessed through:

• Practical demonstration of skills responding to a work place scenario
• Knowledge questions