Course Title: Recognise and respond to crisis situations
Part B: Course Detail
Teaching Period: Term1 2016
Course Code: HWSS6071C
Course Title: Recognise and respond to crisis situations
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C5360 - Diploma of Financial Counselling
Course Contact: Jo Wallwork
Course Contact Phone: +61 3 9925 3983
Course Contact Email: mary-josephine.wallwork@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 45
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None.
Course Description
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. By applying these skills and this knowledge, you will have a good understanding of the types of crisis situations which can occur, the common indicators and signs of crisis that can present, and the principles and practices of crisis intervention, including working within organisational policies and procedures.
This course is clustered with three (3) other courses:
- CHCSOH001 Work with people experiencing or at risk of homelessness
- CHCCSM004 Coordinate complex case requirements
- CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCCS019 Recognise and respond to crisis situations |
Element: |
E1. Identify imminent crisis situations |
Performance Criteria: |
1.1 Recognise and respond to signs indicating that there may be safety issues for people 1.2 Consider indicators from direct and indirect communications that suggest the presence of safety issues 1.3 Ask directly about safety issues whenever there are grounds for concern, and take immediate action based on organisation’s procedures |
Element: |
E2. Address immediate safety concerns |
Performance Criteria: |
2.1 Listen empathetically to details of current crisis situation 2.2 Affirm and strengthen links to safety and living 2.3 Provide structure and strategies for dealing with the immediate crisis through enabling thoughts and behaviours 2.4 Balance collaboration and direction according to the person’s current capacity for decision-making and coping 2.5 Identify and agree actions to reduce immediate danger and risk to others, including mobilisation of emergency assistance as required 2.6 Confirm that actions are legal, ethical, consistent with organisation policy and meet duty of care requirements 2.7 Seek advice or assistance from supervisor as required |
Element: |
E3. Provide referral for crisis intervention support |
Performance Criteria: |
3.1 Empower person to make informed choices about further help 3.2 Explore possible barriers to seeking or accepting help and develop responses 3.3 Develop a plan with the individual that includes agreed first steps to access and use informal supports and professional help 3.4 Refer to appropriate professionals as required 3.5 Complete and maintain accurate documentation |
Element: |
E4. Care for self |
Performance Criteria: |
4.1 Recognise and minimise risks to self associated with crisis support 4.2 Identify and respond to the need for supervision and debriefing |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. By applying these skills and this knowledge you will have a good understanding of the types of crisis situations which can occur, the common indicators and signs of crisis that can present, and the principles and practices of crisis intervention, including working within organisational policies and procedures.
Details of Learning Activities
In-class activities:
- Industry speakers
- teacher directed group activities/projects
- peer teaching
- group discussion
Out-of-class activities:
- independent project based work
- online and other research
- independent study
Teaching Schedule
Please note: While your teacher will cover all the material in this schedule, the weekly order is subject to change depending on class needs and availability of speakers and resources. | |||
Week |
Content |
Assessment due |
Units of competency addressed |
1
|
|
27 April 2016 |
E1. E2. |
2
|
|
E3. E4. |
|
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Your knowledge and understanding of course content is assessed through:
- Case study scenarios
- Written responses/assignments
Assessment Tasks
Assessment Task 1: Short answer questions
Due date: 27 April 2016
Assessment Task 2: Case study scenarios
Due date: 27 April 2016
Assessment Task 3:Written response
Due date: 27 April 2016
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through Program Administration.
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: http://www1.rmit.edu.au/students
Course Overview: Access Course Overview