Course Title: Develop and implement community programs

Part B: Course Detail

Teaching Period: Term2 2017

Course Code: HWSS6119C

Course Title: Develop and implement community programs

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C5360 - Diploma of Financial Counselling

Course Contact: Jo Wallwork

Course Contact Phone: +61 3 9925 3983

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 125

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description


This course describes the skills and knowledge required to develop effective and well-targeted community programs. It focuses on the development of program parameters with participating communities and stakeholders and includes the implementation of pilot programs and the evaluation of program designs and outcomes. 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCDE002 Develop and implement community programs


E1. Develop program parameters

Performance Criteria:

1.1 Analyse issues of wide community concern to develop an agency position and to ascertain the priority for new program

1.2 Undertake appropriate work to ascertain support, capacity for a coordinated effort and factors which will effect provision of services

1.3 Undertake research to identify key people, priorities to be addressed, possible strategies and options for action

1.4 Identify measures and evidence of program plan success and possible risks

1.5 Develop appropriate plans via participation of relevant communities and stakeholders


E2. Design programs with the community

Performance Criteria:

2.1 Develop a program plan which reflects identified parameters and incorporates an evaluation of a range of program options within organisation policy

2.2 Engage stakeholder participation to determine preferred program options particularly in areas of high priority or with targeted communities

2.3 Seek help from participating agencies for implementation arrangements

2.4 Develop and implement promotion and marketing strategies

2.5 Develop and maintain systems and resources for administrative support of community programs

2.6  Identify and seek resources


E3. Implement programs

Performance Criteria:

3.1 Conduct and evaluate pilots and make adjustments to ensure the program achieves its objectives

3.2 Implement and monitor in accordance to the plan


E4. Evaluate programs

Performance Criteria:

4.1 Evaluate program design and outcomes according to criteria and specifications identified in the program plan

4.2 Use results of evaluation for revision and ongoing development

4.3 Involve interested and/or relevant people in program evaluation

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. By applying these skills and this knowledge, you will be able to plan, develop, and implement community programs and effectively evaluate these programs at their completion.

Details of Learning Activities

 In-class activities

  • Industry speakers
  • teacher directed group activities/projects 
  • peer teaching 
  • group discussion 
  • class exercises to review discussions/lectures 
  • workshopping students’ own projects 

Out-of-class activities

  • independent project based work 
  • online and other research 
  • independent study

Teaching Schedule


Please note: While your teacher will cover all the material in this schedule, the weekly order is subject to change depending on class needs and availability of speakers and resources.

Workshop 1 

Developing program parameters

This includes :

  • Developing the ideas for the program. Analysing community needs/concerns/priorities
  • What support is there for this program? How to ascertain support and capacity for a coordinated effort
  • Researching: key people; priorities to be addressed; possible strategies and options for actions
  • Risk assessment for the project
  • Having the participation of relevant communities and stakeholders – how, why, when
Workshop 2 Designing the program with the community
  • How to develop a program plan which reflects identified parameters use analysis techniques such as SWOT (Strengths, Weaknesses, Opportunities and Threats);

PEST (Political, Economic, Social, Technological): and STEER (Socio-cultural, Technological, Economic, Ecological and Regulatory)

  • Engaging stakeholders and participating agencies – how/why/when
  • Marketing strategies – what these are, why they are important, how to employ them
  • Managing the administrative support for community program
Resourcing the program – how to identify and find resources
Workshop 3

Implementing programs –

  • conducting and evaluating pilots and making adjustments accordingly (so that program achieves its objectives)
  • Carrying out the plan

Evaluating programs –

  • Evaluating the program design and outcomes according to the criteria/specifications identified in the PROGRAM PLAN
  • How to use the results of the evaluation for REVISION and ongoing development
  • Involving interested and/or relevant people in the program evaluation

Learning Resources

Prescribed Texts


Other Resources

RMIT will provide learning resources for this course.  Students are expected to use Blackboard to access learning resources and assessment material for this course.

As well, the University Library provides extensive services, facilities and study space as well as comprehensive collections of books, periodicals and other course related materials, such as DVD’s, magazines, slides, films etc. Computer laboratories with access to a wide range of desktop publishing software are also available. The library also has an expanding virtual collection of electronic resources and networks, including product data, e-books, electronic journals and newspapers, web based tutorials, online reference and document delivery services etc., all of which are accessible on campus, and off campus 24 hours per day. More information on library resources and services can be found at:

If you need additional support, visit RMIT’s Learning Lab, either in person or online:

Equitable Learning Services (ELS) provides support and equal opportunities for students with a disability, long-term illness and/or mental health condition and primary carers of individuals with a disability.The link is :

Overview of Assessment


Your knowledge and understanding of course content is assessed through:

  • Project design (including development/planning, implementation, and evaluation overview)

Assessment Tasks

This course is assessed in accordance with competency-based assessment.

To demonstrate competency in this course you will need to complete the following assessment tasks to a satisfactory standard. You will receive feedback from the teacher when you have completed the assessment tasks.

You should refer to the assessment plan which is available on Blackboard for details of each assessment task and for detailed assessment criteria.

Assessment Task 1: Project Plan

Due date: 15th September 2017

Assessment Task 2: Evaluation report

Due date: 15th September 2017

Grades that apply to courses that are delivered and assessed in accordance with competency-based assessment are:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessment

Assessment Matrix


The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through Program Administration.

Other Information

 Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:

Cover Sheet for Submissions:

You must complete and sign a submission cover sheet for every piece of submitted work, including online submissions.;ID=x3ddsmsrwa1hz


Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.

Assessment Feedback: 

You will receive spoken and written feedback on all your work.  Where relevant, this feedback will also include suggestions on how you can proceed to the next stage of developing your projects.;ID=qwxbqbg739rl1

Student Progress:

Monitoring academic progress is an important enabling and proactive strategy designed to assist you in achieving your learning potential.

Adjustments to Assessment (eg. an extension of time):

If you are unable to complete any piece of assessment satisfactorily by the due date, you can choose to apply for an adjustment to your assessment. RMIT University offers a range of adjustments designed to support you in your studies, including an extension of time to complete the assessment.;ID=kehn9bz22r41

Academic Integrity and Plagiarism:

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.

Credit Transfer and Recognition of Prior Learning:

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.

Recognition of Current Competency (RCC) RCC applies only if you have previously successfully demonstrated competence in a unit of competency, and now require to be reassessed to ensure that the competence is being maintained.

Please speak to your teacher if you wish to discuss applying for Credit Transfer, RPL, or RCC for the unit(s) of competency addressed in this course.;ID=az8fl470ucg41


Course Overview: Access Course Overview