Course Title: Support counselling clients in decision-making processes
Part B: Course Detail
Teaching Period: Term1 2016
Course Code: HWSS6121C
Course Title: Support counselling clients in decision-making processes
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C5360 - Diploma of Financial Counselling
Course Contact: Jo Wallwork
Course Contact Phone: +61 3 9925 3983
Course Contact Email: mary-josephine.wallwork@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 120
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None.
Course Description
This course describes the skills and knowledge required to support clients to clarify their goals, explore options, and develop a course of action.
The counselling skills developed within this course will be considered in a financial counselling context.
This course is clustered with three (3) other courses:
- Establish and confirm the counselling relationship CHCCSL001
- Apply specialist interpersonal and counselling interview skills CHCCSL002
- Facilitate the counselling relationship and process CHCCSL003
- Support counselling clients in decision-making processes CHCCSL007
These four courses are delivered and assessed together.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCSL007 Support counselling clients in decision-making processes |
Element: |
E1. Assist clients to clarify goals and requirements |
Performance Criteria: |
1.1 Explain clearly to clients the policy on record-keeping and confidentiality 1.2 Encourage clients to identify and explore their aims, requirements and ideas 1.3 Assist clients to identify practical goals and requirements for these, and discuss with clients how goals might be modified based on client strengths 1.4 Identify situations where aims and requirements of clients cannot be met, and make referrals to alternative sources of guidance and support |
Element: |
E2. Explore options with clients |
Performance Criteria: |
2.1 Identify collaboratively potential courses of action for meeting individual aims and requirements 2.2 Identify and explore factors which could influence the preference for, and ability to achieve, a course of action 2.3 Determine and explore features and likely consequences of possible courses of action 2.4 Check client’s understanding of what is likely to be involved in each possible course of action |
Element: |
E3. Support client to reach decisions |
Performance Criteria: |
3.1 Assist clients to assess possible advantages and disadvantages of each possible course of action, and their appropriateness for meeting client requirements 3.2 Encourage clients to decide on a course of action and to consider alternatives which could be used, if necessary 3.3 Document decisions and agreed ongoing support within organisation guidelines |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. By applying these skills and this knowledge, you will be able to use specialised communication skills within a counselling process. You will be able to use a structured approach to establish the counselling process; work with clients to clarify goals, options, and courses of action; and manage the counselling process to its conclusion.
Details of Learning Activities
In-class activities:
- Teacher directed group activities/projects
- Peer teaching
- Group discussion
- Analysis/critique of work
- Industry speakers
- Class exercises to review discussions/lectures
Out-of-class activities:
- Independent project based work
- Online and other research
- Independent study
Teaching Schedule
Please note: While your teacher will cover all the material in this schedule, the weekly order is subject to change depending on class needs and availability of speakers and resources. | |||
Week |
Content |
Assessment due |
Units of competency addressed |
1
|
|
Assessment 1 Due: 24 March 2016 (in class activity) |
CHCCSL001 E1. E2. E3. |
2
|
|
Assessment 2 Due 13 April 2016 |
CHCCSL001 E1. E2. E3. |
3 |
|
|
CHCCSL002 E1. E2. E3. |
4 |
|
|
CHCCSL002 E1. E2. E3. |
5 |
|
Assessment 3 Due 9 August 2016 |
CHCCSL003 E1. E2. E3. E4. |
6 |
|
|
CHCCSL003 E1. E2. E3. E4. |
7 |
|
Assessment 4 Due 1 November 2016 |
CHCCSL007 E1. E2. E3. |
8 |
|
|
CHCCSL007 E1. E2. E3. |
9 |
|
|
CHCCSL001 CHCCSL002 CHCCSL003 CHCCSL007 |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Your knowledge and understanding of course content is assessed through:
- Practical demonstration of skills
- Case study scenarios
- Written assignments/questions
Assessment Tasks
Assessment Task 1: Case Study and questions; Role Play (group)
Due date: 13 April 2016
Assessment Task 2: Case Study and questions; Role Play (group); Written responses
Due date: 4 July 2016
Assessment Task 3:Case Studies and questions; Role Play (group); Written responses
Due date: 9 August 2016
Assessment Task4:Case Studies and questions; Role Play (group); Written responses
Due date: 1 November 2016
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through Program Administration.
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: http://www1.rmit.edu.au/students
Course Overview: Access Course Overview