Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: Term2 2017

Course Code: EMPL7109C

Course Title: Work with diverse people

School: 174T School of VE Engineering, Health & Science

Campus: Bundoora Campus

Program: C5365 - Diploma of Nursing

Course Contact: Leeanne Mond

Course Contact Phone: +61 3 99254837

Course Contact Email: leeanne.mond@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Program Manager : Jaye Keating

 

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisites for this unit of competency

Course Description

 

This course describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

 

This course applies to all workers.

 

This course includes a Work Integrated Learning experience in which your knowledge and skills will be applied and assessed in a real or simulated workplace context and where feedback from industry and/or community is integral to your experience.


This course includes clinical placement


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCDIV001 Work with diverse people

Element:

1. Reflect on own perspectives

Performance Criteria:

1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness

Element:

2. Appreciate diversity and inclusiveness, and their benefits

Performance Criteria:

2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all

Element:

3. Communicate with people from diverse backgrounds and situations

Performance Criteria:

3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs

Element:

4. Promote understanding across diverse groups

Performance Criteria:

4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required


Learning Outcomes


 

The critical learning for this course takes place in clinical placement within the health sector and within simulations in RMIT laboratories.

As a student in this course you will be instructed in skills through demonstration, modelling and role-play. Skills development is supported by lectures on theory and underpinning knowledge, classroom discussions, group work, research and reflective practice.

On completion of this course you should be able to:

  1. Reflect on own perspectives

    1.1 Identify and reflect on own social and cultural perspectives and biases

    1.2 Work with awareness of own limitations in self and social awareness

    1.3 Use reflection to support own ability to work inclusively and with understanding of others

    1.4 Identify and act on ways to improve own self and social awareness

  2. Appreciate diversity and inclusiveness, and their benefits

    2.1 Value and respect diversity and inclusiveness across all areas of work

    2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness

    2.3 Use work practices that make environments safe for all

  3. Communicate with people from diverse backgrounds and situations

    3.1 Show respect for diversity in communication with all people

    3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence

    3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible

    3.4 Seek assistance from interpreters or other persons according to communication needs

  4. Promote understanding across diverse groups

    4.1 Identify issues that may cause communication misunderstandings or other difficulties

    4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity

    4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations

    4.4 Address any difficulties with appropriate people and seek assistance when required


Details of Learning Activities

Learning Activities

All learning activities you will undertake within the course are designed to provide you with the skills, knowledge and attitudes required to perform to the standard expected in the health industry.

Learning activities include:

Lectures – introduce you to the key concepts within the course
Practical workshops – provide an opportunity to practise your skills in a simulated work environment
Work placement – provides you with practical experience in a nursing workplace.


Teaching Schedule

Session

Content

Assessment

Semester 2

Week 1

what is culture

introduction to Diversity

Discuss on own culture  - student activity

Clinical placement

research

 

 Semester 2

Week 2

Cultural shock

Video on cultural safety

legal ethical aspects

racism and discrimination

Cultural awareness

Clinical placement

research

 

Semester 2

Week 3

Cultural diversity in Nursing:

Revise cultural safety

resourses-interpreters

Reflection on cultural awareness

cultural safety process and cultural competence

Sexual Diversity

Clinical placement

 

 Semester 2

Week 4

Communication in Diversity:

ineffective /inappropriate communication, strategies for positive relationships

Cultural misunderstandings /conflict.

Clinical placement

reflection based on clinical placement

 Semester 2

Week 5

Assessment task 1 - 

Research assessnet and powerpoint presentation

research

 

Semester 2

Week 7

SDL- Visit to the immigration Museum.

Present your ticket as evidence in Lesson 7 along with your reflection.

research

placement

Semester 2

Week 8

Discuss on the your experience in visiting the immigration museum in small groups of 3 and discuss the key /important points with the whole class.

In small groups search articles related to cultural diversity,you are to analyse and make a reflection and discuss in class about their understanding what you can do to make a work -place accomodate all cultures.

you are asked to bring your cultural food/ cultural dresses in order to share it with your class and have a discussion about t your  perception about cultural diversity on completion of the unit.

research and reflection

 


Learning Resources

Prescribed Texts


References


Other Resources

Library, learning materials provided in class, Text books ( Koutoukidis, G Stainton, K Hughson, J. (2016) Tabbners Nursing Care. Theory and Practice. (7th  ed)  Sydney: Elsevier).

 - .


Overview of Assessment

Assessment tasks

Early Assessment Task: 

Part A Research assignment Q & A

Part B Video presentation

This assessment task supports Course learning Outcomes (CLOs) 1, 2 & 4


Assessment Task 2:  

Reflection based on clinical placement

This assessment task supports Course learning Outcomes (CLOs) 1, 2, 3 & 4

Assessment Task 3: Clinical placement

This assessment task supports knowledge assessment

 

Students are provided with an assessment overview for the course and a descriptor for each assessment task.

Feedback is provided on each assessment.


Assessment Tasks

Work in small groups of 5to design and develop a Power point presentation on working with diversity within Nursing. There will be class time where you will learn how to work effectively in groups’,

Allocating roles, dividing up tasks, managing time and making sure each member of the group contributes equally.

You will conduct research on a number of aspects of diversity and will present your findings in power point.

Write brief notes on each topic before designing the power point presentation.

Remember that when you are writing definitions or explaining concepts you should do so in your own words. If you quote references or paraphrase then you must acknowledge the source.

 

Each member of the group should participate in the discussion and contribute their ideas and opinions.

 

The Power point will be presented to Class on lesson 5 (dates may vary according to timetable)

  1. Definition of diversity.
  2. The dimensions or areas of diversity in Australia and examples of each that you might experience in nursing practice
  3. Laws in Australia that covers working with diverse people
  4. Focus on one of the laws and find out how that affects nursing practice. Give some examples
  5. Definition of discrimination
  6. What is meant by human Rights.
  7. What is meant by “marginalized groups”, some examples of marginalized groups in Australia
  8. The possible health impacts of discrimination and marginalization
  9. The range of attitudes in your group to various dimensions of diversity and Marginalized groups
  10. Why do you think understanding of cultural diversity is important in nursing profession?

Australian Human Rights Commissionhttps://www.humanrights.gov.au/education/human-rights-explained-index

 Cultural Competence in the Nursing Professionhttp://www.nursetogether.com/cultural-competency-nursing-profession

 Dynamics of Diversity: Becoming Better Nurses Through Diversity Awareness (Nov/Dec 2008)http://www.nsna.org/Portals/0/Skins/NSNA/pdf/Imprint_NovDec08_Feat_Jeffreys.pdf

 Immigration Museum Melbournehttps://museumvictoria.com.au/immigrationmuseum/

 Resources on fair and inclusive workplaceshttps://www.adcq.qld.gov.au/resources/fair-and-inclusive-workplaces

 

Resources for students and teachershttps://www.adcq.qld.gov.au/resources/for-students-and-teachers

Check out  how to reference the books and resources you use at the RMIT Learning Labhttps://emedia.rmit.edu.au/learninglab/content/referencing

Assignment 2 – Structured Reflection based on clinical placement

You will be required to reflect on your cultural background as broken down within the following three sections:

 

Part A

Describe your own cultural background. Identify race or ethnicities that are part of your make-up. Outline your family’s cultural background in terms of your country of origin.

What attitudes to other cultural groups have you observed in your own family or community? Why do you think these attitudes exist?

 

Part B

Choose three situations (preferably from your experiences in clinical placement) in which you engage with people from diverse backgrounds. For each situation, answer the following.      200-250 words for each situation

  1. Describe the situation – who was involved, where & when did this take

      place, what    happened?

  1. Briefly describe the nature and characteristics of the diversity in this situation, eg religious, cultural, age etc.
  2. What personal beliefs, attitudes or biases did you have at the beginning of this particular situation/engagement?
  3. How did you feel during the engagement?
  4. What issues or problems arose (if any) and how did you deal with these?
  5. What support or resources did you use?
  6. What did you learn about:
  7. The people you were dealing with
  8. Your own attitudes, beliefs or biases?
  9. How would you do things differently next time?

 

 

Assignment 3 – Clinical placement

You will be required to satisfy the requirements of your skills observation log during your time in clinic.

 

 

You will be graded Competent or Not Yet Competent based on your assessments.


Assessment Matrix

Elements

Performance Criteria

 

 

1

2

   3 

1.       

1.1

   ×

       ×

×

 

1.2

   ×

       ×

×

 

1.3

 

       ×

×

 

1.4

    ×

        ×

×

 

2.       

2.1

    ×

 

×

 

2.2

 

 

×

 

2.3

 

 

×

 

3.       

3.1

 

 

×

 

3.2

 

 

×

 

3.3

    ×

         ×

×

 

3.4

 

 

×

 

4.       

4.1

 

 

       ×

×

 

4.2

 

       ×

×

 

4.3

 

        ×

×

 

4.4

 

        ×

×

 

 

Other Information

Other Information

Please refer to the RMIT Student Page for extensive information about study support, assessments, extensions, appeals and a range of other matters: http://www1.rmit.edu.au/students

Cover Sheet Sheets

You must complete a submission cover sheet for every piece of work submitted in hard copy. For every piece of work submitted online, you will complete an e-Declaration. This cover sheet or e-Declaration acknowledges that you are aware of the plagiarism implications.

Attendance

It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensure the maximum opportunity to gain competency.

Special Consideration

Use the special consideration process if your circumstances are such that you cannot fulfil assessment requirements. For example, if you are unable to complete any piece of assessment by a due date, you will need to apply for an extension.

Academic Integrity and Plagiarism

RMIT has a strict policy on plagiarism and academic integrity. Please refer to: http://www1.rmit.edu.au/students/academic-integrity for more information.

Working with Children Check (remove if not applicable)

This course requires a Working with Children Check.

Recognition of Prior Learning and Credit Transfer

If you think you have some or all of the knowledge and competencies described, please discuss the Recognition of Prior Learning and Credit Transfer options with may be available to you with your Course Coordinator: For more information go to: http://www1.rmit.edu.au/students/enrolment/credit

Course Overview: Access Course Overview