Course Title: Develop and maintain operational procedures for transport and logistics enterprises

Part A: Course Overview

Program: C5376 Diploma of Logistics

Course Title: Develop and maintain operational procedures for transport and logistics enterprises

Portfolio: Vocational Education

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Suzanne Maugeri

Course Contact Phone: +61 3 9925 1466

Course Contact Email: suzanne.maugeri@rmit.edu.au

Course Description

This unit involves the skills and knowledge required to develop and maintain operational procedures for transport and logistics enterprises in accordance with relevant regulations, standards and codes of practice, including the Australian Dangerous Goods (ADG) Code and workplace procedures.

It includes planning and developing operational procedures, and monitoring and evaluating the implementation of these operational procedure/s.

Work is under general guidance on progress and outcomes. It requires discretion and judgement for self and others in planning and using resources, services and processes to achieve required outcomes.

The unit generally applies to those with responsibility for resource coordination and allocation, and who lead individuals and teams.

Pre-requisite Courses and Assumed Knowledge and Capabilities

none

National Competency Codes and Titles

National Element Code & Title:	TLIL5020 Develop and maintain operational procedures for transport and logistics enterprises
Elements:	1 Plan and develop operational procedures 2 Monitor the implementation of the operational procedure/s 3 Evaluate the implementation of operational procedures

Learning Outcomes

This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to develop and maintain operational procedures for transport and logistics enterprises in accordance with relevant regulations, standards and codes of practice, including the Australian Dangerous Goods (ADG) Code and workplace procedures.

Overview of Assessment

Assessment Methods

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:

• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
• review of final printed documents
• demonstration of techniques
• observation of presentations
• oral or written questioning to assess knowledge of software applications

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.

Performance  Evidence

You will be required to provide evidence of the following skills:

• applying precautions and required action to minimise, control or eliminate hazards that may exist during work activities
• applying relevant legislation and workplace procedures
• communicating effectively with others when developing and maintaining operational procedures for transport and logistics enterprises
• completing documentation related to developing and maintaining operational procedures for transport and logistics enterprises
• implementing contingency plans
• modifying activities to cater for variations in workplace contexts and environment
• monitoring work activities in terms of planned schedule
• operating electronic communication equipment to required protocol
• planning and organising activities
• prioritising work and coordinating self and others in relation to transport and logistics operations
• providing leadership and working collaboratively with others when developing and maintaining operational procedures for transport and logistics enterprises
• reading and interpreting transport and logistics schedules, inventories, regulatory requirements, customer instructions, workplace procedures and manuals relevant to developing and maintaining operational procedures for transport and logistics enterprises
• selecting and applying appropriate application of technology, information systems and procedures
• working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Knowledge Evidence

You are required to provide evidence of the following:

• application of current competencies within functional activity
• application of relevant Australian standards and associated certification requirements
• business policies, procedures and plans including procedures for outsourcing components of operations and engaging additional resources
• focus of operation of transport and logistics systems, resources, management and workplace operating systems
• licence and permit requirements relevant to transport and logistics operations
• problems that may occur when developing and maintaining operational procedures for transport and logistics enterprises and action that can be taken to resolve or report these problems
• regulations, codes of practice and legislative requirements including local and international regulations relevant to transport and logistics operations and the Australian Dangerous Goods (ADG) Code where applicable
• resource availability including the competencies of individuals in the team/group
• risks and hazards related to developing and maintaining operational procedures and ways of controlling the risks involved
• transport and equipment applications, capacities, configurations, safety hazards and control mechanisms
• workplace policies and procedures, including those covering issue resolution and grievance
• workplace procedures for developing and maintaining operational procedures for transport and logistics enterprises.

Feedback

Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.