Course Title: Install, operate and troubleshoot medium enterprise switches

Part B: Course Detail

Teaching Period: Term1 2020

Course Code: EEET7394C

Course Title: Install, operate and troubleshoot medium enterprise switches

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C5394 - Diploma of Information Technology Networking

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: vehs@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NIL

Course Description

This unit describes the skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot medium enterprise switches.   It applies to individuals working as help desk technicians and network support technicians.

 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTNWK508 Install, operate and troubleshoot medium enterprise switches

Element:

1. Prepare to install a medium enterprise switch

Performance Criteria:

1.1 Prepare for given work according to legislation, workplace health and safety (WHS), codes, regulations and standards

1.2 Arrange access to the site according to required procedure

1.3 Review existing network design documentation to ensure it is current and complete

1.4 Select the network elements required to be installed to meet the technical requirements

1.5 Contact vendors and service suppliers to obtain specifications and availability of identified components

1.6 Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client

1.7 Liaise with appropriate person to obtain approval for the plans, including security clearance and timing

Element:

2. Configure basic switch operation

Performance Criteria:

3.1 Determine enhanced switching technologies

3.2 Configure and verify virtual local area networks (VLANs)

3.3 Configure and verify trunks between switches

3.4 Configure and verify inter-VLAN routing

3.5 Configure and verify spanning tree protocol (STP) and rapid spanning tree protocol (RSTP) operation

Element:

3. Configure and verify advanced switching functions

Performance Criteria:

2.1 Determine network segmentation, basic traffic management and basic switching requirements

2.2 Perform, save and verify initial switch configuration tasks

2.3 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts

2.4 Perform, save and verify initial switch configuration tasks

2.5 Upgrade firmware on a switch

2.6 Save and back up switch configuration files

2.7 Implement basic switch security

Element:

4. Troubleshoot medium enterprise switches

Performance Criteria:

4.1 Troubleshoot device configuration and network connectivity using basic utilities

4.2 Identify and resolve common switched network issues


Learning Outcomes


Refer to Elements


Details of Learning Activities

Delivery mode includes learning via: internet, face-to-face and workplace simulated activities. 
Students will be enrolled into the Cisco Netacad Academy and are required to read and be assessed on prescribed chapters from the Cisco Netacad website and any additional information provided on the RMIT Canvas.


The learning activities include 
• Case studies 
• Weekly online chapter exams.
• Collaborative classroom activities working on real networking equipment with a particular focus on Network Switches
• Peer interaction
• Simulated Network environments
• Accessing information on-line 
• Workplace activities

 


Teaching Schedule

This Course will be co-delivered with the following course: EEET7393C (ICTNWK507). Please refer to this course for the Teaching Schedule


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course. To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks:

Assessment 1 Chapter Tests

Assessment 2 Skills Practical Test

Assessment 3 Project 

Assessment 4 Theory Test

These tasks assesses the following Course Learning Outcomes (CLOs):

Assessment Mapping Matrix

Elements and Performance Criteria

Assessment 1 

Assessment 2

Assessment 3

Assessment 4

1.1

 

 

X

 

1.2

 

X

X

 

1.3

X

X

X

X

1.4

 

X

X

 

1.5

 

 

X

 

1.6

 

 

X

 

1.7

 

 

X

 

2.1

X

 

X

X

2.2

X

 

X

X

2.3

 

X

X

X

2.4

 

X

X

 

2.5

 

 

X

 

2.6

 

X

X

 

2.7

 

X

X

 

3.1

X

 

X

X

3.2

 

X

X

 

3.3

 

X

X

 

3.4

 

X

X

 

3.5

 

X

X

 

4.1

X

X

X

 

4.2

X

X

X

X


Assessment Tasks

To pass this course each candidate must complete at least a satisfactory level of Competency in each of the following assessments:

Assessment 1 Chapter Exams -  Satisfactory / Not Yet Satisfactory (Non-graded Assessment)

Assessment 2 Skills Practical Test - Satisfactory / Not Yet Satisfactory (Graded Assessment)

Assessment 3 Project - Satisfactory / Not Yet Satisfactory (Graded Assessment)

Assessment 4 Theory Exam - Satisfactory / Not Yet Satisfactory (Non-graded Assessment)

Once you have achieved satisfactory (S) in all four (4) assessments and deemed competent in this course , grading will apply.

Final grading criteria is made available to you in CANVAS under Assessment overview.

 

 

 


Assessment Matrix

 

Elements Performance Criteria Assessment
1234
        
        
1    1.1 Prepare for given work according to legislation, workplace health and safety (WHS), codes, regulations and standards    
 1.2 Arrange access to the site according to required procedure    
Prepare to install a medium enterprise switch1.3 Review existing network design documentation to ensure it is current and complete X X X
 1.4 Select the network elements required to be installed to meet the technical requirements  XX 
 1.5 Contact vendors and service suppliers to obtain specifications and availability of identified components   X 
 1.6 Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client   X 
 1.7 Liaise with appropriate person to obtain approval for the plans, including security clearance and timing   X 
2    2.1 Describe network segmentation, basic traffic       management and basic switching requirements X  X
 2.2 Perform, save and verify initial switch configuration tasksX  X X
Configure basic switch operation2.3 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts  X X
 2.4 Perform, save and verify initial switch configuration tasks  X X 
 2.5 Upgrade firmware on a switch   
 2.6 Save and back up switch configuration files  X 
 2.7 Implement basic switch security  X X 
3    3.1 Determine enhanced switching technologies  X X
Configure and verify advanced switching functions3.2 Configure and verify virtual local area networks (VLANs)  X X 
 3.3 Configure and verify trunks between switches  X 
 3.4 Configure and verify inter-VLAN routing  X X 
 3.5 Configure and verify spanning tree protocol (STP) and rapid spanning tree protocol (RSTP) operation  X X 
4   Troubleshoot medium enterprise switches 4.1 Troubleshoot device configuration and network connectivity using basic utilities X XX 
 4.2 Identify and resolve common switched network issues X X X
Critical Aspects of Evidence. Evidence of the ability to:  X X 
• prepare for the installation of an enterprise switch    
• install, configure and test the network elements to ensure interoperability within the network  X X 
• apply network topologies, protocols and security issues  X X 
• apply solutions and troubleshoot defined network problems.  X X
        

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:

  • Relevant
  • Current
  • Satisfies the learning/competency outcomes of the course

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL

Study and learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to you. 
Services offered by SLC to support your numeracy and literacy skills are: 

  • assignment writing, thesis writing and study skills advice 
  • maths and science developmental support and advice 
  • English language development 

Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support 

Equitable Learning Services (ELS):

If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).

Late submission: 

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager. 
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted. 
If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date. 

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or marked. 


Special consideration: 

Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration 

Plagiarism: 

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University. 

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism. 

Other Information: 

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview