Course Title: Manage ICT projects
Part A: Course Overview
Program: C5395 Diploma of Information Technology
Course Title: Manage ICT projects
Portfolio: BUS Portfolio Office
Nominal Hours: 80Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Course Contact: Val Christou
Course Contact Phone: +61 3 9925 5076
Course Contact Email: firstname.lastname@example.org
This unit describes the skills and knowledge required to manage the initiation, implementation and completion of reasonably complex information and communications technology (ICT) projects incorporating scope, risk control and financial factors.
It applies to individuals who utilise a range of specialised technical and managerial techniques to plan, carry out and evaluate their own work and/or the work of a team.
Pre-requisite Courses and Assumed Knowledge and Capabilities
National Competency Codes and Titles
National Element Code & Title:
ICTPMG501 Manage ICT projects
1. Manage project definition activities
2. Undertake project planning
3. Establish the IT project team
4. Manage project execution activities
5. Coordinate project closure
Overview of Assessment
In order to achieve competency in this unit, you must provide:
Evidence of the ability to:
- scope the activities of a complex information and communications technology (ICT) project
- prepare a project plan
- determine the project team and duties
- execute a project
- close the project, ensuring it has met requirements.
To complete the unit requirements safely and effectively, you must:
- describe the characteristics of leaders and technical teams
- outline the consultation and communication techniques and strategies
- describe the process of establishing technical teams and determine stages of team development
- explain estimation and cost-analysis techniques
- describe the methods of communication and communication styles, including interviewing techniques
- identify the objectives and perform benefits analysis
- outline the organisational values, policies and processes that apply to the project
- conduct performance management and project team appraisal methods
- explain the processes for monitoring team and own performance
- outline the project cash flow and budgeting processes
- identify the range of project-management methods and tools
- conduct systems analysis and modelling techniques
- explain team roles and delegation within a multi-project methodology context
- identify and analyse technology solution models and frameworks.
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the ICT project management field of work, and include access to office equipment, materials and industry software packages.
You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.