Course Title: Facilitate workplace debriefing and support processes

Part A: Course Overview

Program: C5397 Diploma of Community Services

Course Title: Facilitate workplace debriefing and support processes

Portfolio: DSC Portfolio Office

Nominal Hours: 120

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Anne Fitzpatrick

Course Contact Phone: 9925 0329

Course Contact Email: anne.fitzpatrick@rmit.edu.au



Course Description

This course describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and well being.

This course is delivered in a cluster with two (2) other courses:

  • CHCPRP003 Reflect on and improve own professional practice
  • CHCDIV003 Manage and promote diversity

The courses in this cluster will be delivered and assessed together.

 

Pre-requisite Courses and Assumed Knowledge and Capabilities

None.



National Competency Codes and Titles

National Element Code & Title:

CHCMGT005 Facilitate workplace debriefing and support processes

Elements:

1. Monitor welfare of colleagues

2. Conduct structured debriefings following an incident


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. This includes developing the skills and knowledge required to monitor and support workers. 


Overview of Assessment

Assessment is ongoing throughout the course and will include practical demonstrations, group activities, reflection and supervised placement hour within the community services industry. Full assessment briefs will be provided and can be found on Canvas.