Course Title: Managing for Quality and Continuous Improvement

Part A: Course Overview

Program: C6011 Advanced Diploma of Engineering (Aerospace)

Course Title: Managing for Quality and Continuous Improvement

Portfolio: SEH Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
MKTG5666	City Campus	TAFE	130T Vocational Engineering	Face-to-Face	Term2 2010, Term2 2011

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: engineering-tafe@rmit.edu.au

Course Description

The purpose of this course is to provide training to enable participants to create, promote and maintain environments where quality, productivity enhancement and continuous improvement are integral to the culture, systems and processes of the organisation.
The course focuses on the implementations, statistical concepts, team management and interpretation of data through quality management and continuous improvement concepts and applications.

Pre-requisite Courses and Assumed Knowledge and Capabilities

BUSM6114 Managing and Developing Teams
MIET7266 Quality Improvement in the Workplace

National Competency Codes and Titles

National Element Code & Title:

NGMS212 Managing for Quality & Continuous Improvement (McDonalds)

Learning Outcomes

1. Explain the key concepts and practices of quality management and continuous improvement and the advantages for organisations and individuals.
2. Develop plans for implementing and maintaining quality management and continuous improvement programs.

Overview of Assessment

To successfully to complete this course the student is required to pass written assessment tasks and demonstrate skills and ability by completing practical tasks.