Course Title: Apply quality management techniques

Part B: Course Detail

Teaching Period: Term1 2010

Course Code: MIET7301C

Course Title: Apply quality management techniques

School: 130T Vocational Engineering

Campus: City Campus

Program: C6069 - Advanced Diploma of Engineering Technology

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit of competency specifies the outcomes required to enhance project outcomes through the application of the quality policy by contributing to quality planning, applying quality policies and procedures, and contributing to continuous improvement within projects.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBPM404A Apply quality management techniques


Apply quality policies and procedures.

Performance Criteria:

1.1 Contribution is amde in establishing quanfifiable quality criteria

1.2  Information is sources to locate policy and procedures.

1.3 Contribution is made to development of quality requirements 


Contribute to continuous improvement.

Performance Criteria:

2.1 assistance is porvided in the ongoing review of project outcomes to determine the effectiveness of quality systems

2.2  Quality management issues and responses are reported to others for application in future projects


Contribute to quality planning.

Performance Criteria:

3.1 Under delegated authority, work is undertaken to  implement quality assurance with the project in accordance with agreed quality standards

3.2 Records and documentation are maintained in accordance with set ptrocedures to facilitate quality control and provide an audit trail

3.3 Rssults of ptroject activities and product peerformance are documented and evaluated to determine compliance with agreed quality standards.

3.4 Shortfalls in quality outcomes are reported to other to enable appropriate action to be initiated. 

Learning Outcomes

Details of Learning Activities

Classroom activities, case study and guest speaker 

Teaching Schedule

week one - introduction, and terminology. Hand-out case study report, draft due week five
week two - theorists of quality, including Shewhart and Deming.
week three - zero deviation and tolerances
week four - standards, including ISO
week five - submit of draft report for assessment
week six - audit and self-audit.
week seven  - case studies, including Alcoa
week eight - cost and benefits of quality.
week nine - case studies, and guest speaker
week ten - review of course, plus final submission of report

Learning Resources

Prescribed Texts

Brussee, (2006) About Six Sigma


Other Resources

.guest speaker. Notes from guest speaker  

Overview of Assessment

Students will be required to show competency with the submission of an individual  report (including case study)

Assessment Tasks

Due week five: draft report.
Due week ten: final report. 

Assessment Matrix

Draft report: 20% of total.
Final report: 80% of total marks

Other Information

Not available till course commences.

Course Overview: Access Course Overview