Course Title: Undertake system administration

Part B: Course Detail

Teaching Period: Term2 2011

Course Code: COSC5930C

Course Title: Undertake system administration

School: 130T Vocational Engineering

Campus: City Campus

Program: C6080 - Advanced Diploma of Telecommunications Engineering

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: engineering-tafe@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

divyaanshu.bhardwaj@rmit.edu.au

Nominal Hours: 150

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no prerequisistes or co-requisites

Course Description

This unit covers the maintenance of vendor mediation devices designed to maintain the integrity of network support systems and software. The unit applies to both system platforms and applications. This unit may apply to switching, transmission and radio (both fixed and mobile) network and the various transmission paths i.e. cable, optic fibre, radio, microwave and satellite. This unit applies to computer systems including Local Area Networks (LANs) and Wide Area Networks (WANs).

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	ICTTC042C Undertake system administration
Element:	1. Undertake preventative maintenance
Performance Criteria:	1.1Platform data base optimisation and administration is undertaken effectively 1.2Training is organised or instructions provided to ensure effective data base optimisation and    administration 1.3 System platforms and applications are identified 1.4 System is interrogated and monitored to identify error logs, aging time on processes, data base checks and system loadings 1.4 Problems or likely problems are brought to the attention of the appropriate personnel with advice and guidance as to likely solutions 1.5 Measurements are undertaken from a user perspective on response times and investigations initiated as to likely problem where specifications are not being met 1.6 Availability of data storage space is assessed and appropriate action is initiated where required 1.7 Procedures for system back up are initiated, continually reviewed for efficiency of operation and amendments made where required 1.8 Procedures for system back up are initiated, continually reviewed for efficiency of operation and amendments made when required
Element:	2. Provide application support to system users
Performance Criteria:	2.1 Procedures for regular formal meetings with users are initiated and reviewed on a regular basis for effectiveness 2.2 Communication links with system users are regularly maintained and action taken to effect changes as required 2.3 Assistance is provided to system users in evaluation and resolution of problems
Element:	3. Create/delete user accounts
Performance Criteria:	3.1 Customer user groups are determined 3.2 User profiles are created 3.3 System access levels are determined 3.4 Users are allocated to specific groups 3.5 Enterprise policy regarding system access is understood and adhered to on all occasions 3.6 Security procedures relating to access is established and monitored in accordance with policy 3.7 Grounds for deletion of user accounts are checked and verified prior to necessary action
Element:	4. Undertake special studies/ investigations
Performance Criteria:	4.1 Request for study/investigation is analysed and detail of action required is determined 4.2 Activity including timelines, specific goals and required resources are planned 4.3 Other parties associated with the investigation are co-opted 4.4 Study is undertaken methodically and in accordance with plan 4.5Results are analysed and reports including recommendations are prepared and forwarded to the requesting authority

Learning Outcomes

Details of Learning Activities

This unit covers upgrading and maintaining computers, computer devices and peripherals and installing, maintaining and configuring software. It encompasses safe working practices, installing and testing the upgrading components, locating faults in hardware components, replacing faulty subsystems, installing and testing the operating system and application software, testing functionality, rectifying malfunctions, following written and oral instruction and procedures and applying appropriate customer relations.

Teaching Schedule

Week	Topic	Assessment and Tasks
1	Introduction to course, course guide, assessment, topics breakdown, resources, OHS issues ,Blackboard,Student Drive etc.  Revision from previous semester  Lab : Managing and Monitoring Performance Lab : Working with Workgroups  and Domains ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
2	Lab : Configuring Security Settings ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
3	Presentation by Students Lab  : Remote Windows 7 Administration ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
4	Presentation by Students Lab : Administering Windows 7 ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
5	Lab: Configuring Mobile Options ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
6	Presentation by Students Lab: Configuring Mobile Connectivity ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
7	Presentation by Students Lab: Troubleshooting Windows ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
8	Catchup Session for Week 1-7 ICTTC042C:1.1,1.2,1.3,1.4,1.5,1.6,1.7,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.3,4.4,4.5
9	Deploying Windows Server 2008 ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
10	Deploying Windows Server 2008 ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
11	Deploying Infrastructure Services ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
12	Deploying Infrastructure Services ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
13	Deploying Active Directory ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
14	Deploying Applications ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5	To be submitted in the class at the end of same session
15	Revision Week
16	Lab Test	To be submitted in the class at the end of same session
17&18	Exam

Learning Resources

Prescribed Texts

References

MCTS, Microsoft Windows 7 Configuration Study Guide, William Panek
Microsoft Official Academic Course, Windows 7 Configuration - Craig Zacker

Other Resources

Overview of Assessment

Assessment will include:

Laboratory Exercises

Laboratory Test

Simulated Microsoft Exam

Assessment Tasks

Lab Journal - 20%

Practical Exam I - 50%

Presentation(I) - 30%

Assessment Matrix

National Competency Code	Title	Lab Journal	Lab Test	Presentation
ICTTC042C	Undertake system administration	X	X	X

Other Information

This course is graded using the following course grades-
CHD- Competent with High Distinction
CDI- Competent with Distinction
CC- Competent with Credit
CAG- Competency Achieved - Graded
NYC- Not Yet Competent
DNS- Did Not Submit for Assessment.

Make sure you understand the special consideration policy available at -

http://www.rmit.edu.au/browse;ID=qkssnx1c5r0y

 

In this Course , minimum student directed hours are 21 in addition to  54 scheduled teaching hours. Student directed hours involve completing activities such as reading, prepartion for presentation,lab journal.

Course Overview: Access Course Overview