Course Title: Undertake system administration

Part B: Course Detail

Teaching Period: Term2 2011

Course Code: COSC5930C

Course Title: Undertake system administration

School: 130T Vocational Engineering

Campus: City Campus

Program: C6080 - Advanced Diploma of Telecommunications Engineering

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: engineering-tafe@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

divyaanshu.bhardwaj@rmit.edu.au

Nominal Hours: 150

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no prerequisistes or co-requisites

Course Description

This unit covers the maintenance of vendor mediation devices designed to maintain the integrity of network support systems and software. The unit applies to both system platforms and applications. This unit may apply to switching, transmission and radio (both fixed and mobile) network and the various transmission paths i.e. cable, optic fibre, radio, microwave and satellite. This unit applies to computer systems including Local Area Networks (LANs) and Wide Area Networks (WANs).


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTTC042C Undertake system administration

Element:

1. Undertake preventative maintenance

Performance Criteria:

1.1Platform data base optimisation and administration is undertaken effectively

1.2Training is organised or instructions provided to ensure effective data base optimisation and    administration

1.3 System platforms and applications are identified

1.4 System is interrogated and monitored to identify error logs, aging time on processes, data base checks and system loadings

1.4 Problems or likely problems are brought to the attention of the appropriate personnel with advice and guidance as to likely solutions

1.5 Measurements are undertaken from a user perspective on response times and investigations initiated as to likely problem where specifications are not being met

1.6 Availability of data storage space is assessed and appropriate action is initiated where required

1.7 Procedures for system back up are initiated, continually reviewed for efficiency of operation and amendments made where required

1.8 Procedures for system back up are initiated, continually reviewed for efficiency of operation and amendments made when required

Element:

2. Provide application support to system users

Performance Criteria:

2.1 Procedures for regular formal meetings with users are initiated and reviewed on a regular basis for effectiveness

2.2 Communication links with system users are regularly maintained and action taken to effect changes as required

2.3 Assistance is provided to system users in evaluation and resolution of problems


Element:

3. Create/delete user accounts

Performance Criteria:

3.1 Customer user groups are determined

3.2 User profiles are created

3.3 System access levels are determined

3.4 Users are allocated to specific groups

3.5 Enterprise policy regarding system access is understood and adhered to on all occasions

3.6 Security procedures relating to access is established and monitored in accordance with policy

3.7 Grounds for deletion of user accounts are checked and verified prior to necessary action

Element:

4. Undertake special studies/ investigations

Performance Criteria:

4.1 Request for study/investigation is analysed and detail of action required is determined

4.2 Activity including timelines, specific goals and required resources are planned

4.3 Other parties associated with the investigation are co-opted

4.4 Study is undertaken methodically and in accordance with plan

4.5Results are analysed and reports including recommendations are prepared and forwarded to the requesting authority


Learning Outcomes



Details of Learning Activities

This unit covers upgrading and maintaining computers, computer devices and peripherals and installing, maintaining and configuring software. It encompasses safe working practices, installing and testing the upgrading components, locating faults in hardware components, replacing faulty subsystems, installing and testing the operating system and application software, testing functionality, rectifying malfunctions, following written and oral instruction and procedures and applying appropriate customer relations.


Teaching Schedule

WeekTopicAssessment and Tasks
1

Introduction to course, course guide, assessment, topics breakdown, resources, OHS issues ,Blackboard,Student Drive etc. 

Revision from previous semester 

Lab : Managing and Monitoring Performance
Lab : Working with Workgroups  and Domains

ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5

To be submitted in the class at the end of same session
2 Lab : Configuring Security Settings
ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5
To be submitted in the class at the end of same session
3

 Presentation by Students

Lab  : Remote Windows 7 Administration
ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5

To be submitted in the class at the end of same session
4

 Presentation by Students

Lab : Administering Windows 7
ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5

To be submitted in the class at the end of same session
5Lab: Configuring Mobile Options
ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5
To be submitted in the class at the end of same session
6

 Presentation by Students

Lab: Configuring Mobile Connectivity
ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5

To be submitted in the class at the end of same session
7

 Presentation by Students

Lab: Troubleshooting Windows
ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5

To be submitted in the class at the end of same session
8 Catchup Session for Week 1-7
ICTTC042C:1.1,1.2,1.3,1.4,1.5,1.6,1.7,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.3,4.4,4.5
 
9 Deploying Windows Server 2008
ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5
To be submitted in the class at the end of same session
10 Deploying Windows Server 2008
ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5
To be submitted in the class at the end of same session
11 Deploying Infrastructure Services
ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5
To be submitted in the class at the end of same session
12 Deploying Infrastructure Services
ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5
To be submitted in the class at the end of same session
13 Deploying Active Directory
ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5
To be submitted in the class at the end of same session
14Deploying Applications
ICTTC042C:1.3,1.4,1.5,1.6,1.8,2.1,2.2,2.3,3.1,3.2,3.3,3.4,3.5,3.6,3.7 4.1,4.2,4.5
To be submitted in the class at the end of same session
15 Revision Week 
16 Lab TestTo be submitted in the class at the end of same session
17&18 Exam 


Learning Resources

Prescribed Texts


References

MCTS, Microsoft Windows 7 Configuration Study Guide, William Panek

Microsoft Official Academic Course, Windows 7 Configuration - Craig Zacker


Other Resources


Overview of Assessment

Assessment will include:

Laboratory Exercises

Laboratory Test

Simulated Microsoft Exam


Assessment Tasks

Lab Journal - 20%

Practical Exam I - 50%

Presentation(I) - 30%


Assessment Matrix

National Competency CodeTitleLab JournalLab TestPresentation
ICTTC042CUndertake system administrationXXX

Other Information

This course is graded using the following course grades-
CHD- Competent with High Distinction
CDI- Competent with Distinction
CC- Competent with Credit
CAG- Competency Achieved - Graded
NYC- Not Yet Competent
DNS- Did Not Submit for Assessment.

Make sure you understand the special consideration policy available at -

http://www.rmit.edu.au/browse;ID=qkssnx1c5r0y

 

In this Course , minimum student directed hours are 21 in addition to  54 scheduled teaching hours. Student directed hours involve completing activities such as reading, prepartion for presentation,lab journal.

Course Overview: Access Course Overview