Course Title: Undertake routine maintenance of the telecommunications network

Part B: Course Detail

Teaching Period: Term2 2009

Course Code: EEET6557C

Course Title: Undertake routine maintenance of the telecommunications network

School: 130T Vocational Engineering

Campus: City Campus

Program: C6080 - Advanced Diploma of Telecommunications Engineering

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Robert Pill

Ken Falzon

Sanket Kakkad

Noor Sateh

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course addresses the underpinning knowledge of Principles of Telephony (Part 2 of 2) and undertakes learning activities to meet the assessment requirements specified in the unit of competency.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTTC086C Undertake routine maintenance of the telecommunications network


Generate Report

Performance Criteria:

5.1 Routine logs are completed and stored for future reference
5.2 Records are completed correctly and signed in accordance with enterprise policy
5.3 Trending data both in relation to performance and faults is updated


Identify level of maintenance to be undertaken

Performance Criteria:

1.1 Reason for maintenance is established
1.2 Equipment to be maintained is identified
1.3 Documentation relating to the equipment is obtained
1.4 Routines required are identified


Initiate corrective action as required

Performance Criteria:

4.1 Outcomes/outputs of routines are checked to ensure they are in accordance with specification
4.2 Checks are made to ensure that pre-programmed software routines did in fact run
4.3 Problems identified are analysed for immediate or likely impact
4.4 Problems/faults are diagnosed and repaired within capability
4.5 Any necessary outages are approved by the appropriate enterprise authority and are undertaken in accordance with prescribed enterprise procedures
4.6 Repair action is initiated or escalated where problem is causing or likely to cause problems in the immediate future and repair is beyond capability
4.7 Other problems are identified and logged for future action
4.8 Alarms are checked to ensure routines did not generate further problems


Plan/prepare routine maintenance

Performance Criteria:

2.1 Network stability and general condition is assessed prior to routines and details of network health recorded
2.2 Impact of the routine is assessed and analysed and depending on outcome, decision is made on whether to activate the routine
2.3 Required resources are identified, obtained and allocated
2.4 Timing of the routines is established
2.5 Tools and test equipment are obtained and checked for appropriateness and accuracy
2.6 Documentation relating to the equipment is obtained
2.7 Detailed plans for routines are established and discussed with all relevant areas
2.8 Appointments are made with customers where equipment to be maintained is located on customer premises


Undertake maintenance

Performance Criteria:

3.1 Contacts are made and maintained with network management centre during the running of the routines
3.2 Routines are undertaken in accordance with documented instructions
3.3 All precautions are taken to protect the network during the routines
3.4 Data gathered is recorded on the relevant forms
3.5 All problems are identified for further action
3.6 Work is completed in a manner which is safe to self, fellow workers and the public at large

Learning Outcomes

Details of Learning Activities

Face to face teaching
Practical work

Teaching Schedule

See Student Drive

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the criteria set in the National Training Package. The students are required to undertake summative assessments that bring together skills and knowledge as follows:
 Theoretical Written assessment.
 Work Simulation Projects
 A Pass in schedule practical exercises

Assessment Tasks

 Theoretical Written assessment.
 Work Simulation Projects
 A Pass in schedule practical exercises

Assessment Matrix

Course Overview: Access Course Overview