Course Title: Complete equipment/software upgrades

Part B: Course Detail

Teaching Period: Term1 2011

Course Code: EEET6704C

Course Title: Complete equipment/software upgrades

School: 130T Vocational Engineering

Campus: City Campus

Program: C6080 - Advanced Diploma of Telecommunications Engineering

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: engineering-tafe@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Divya  Anshu Bhardwaj

Email: divyaanshu.bhardwaj@rmit.edu.au

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course introduces the fundamental concepts and terminology of internetworking for computer network communications, software upgrade and assists to gain the knowledge, skills and attitudes necessary to safely install, configure, test and maintain IP networking equipment commonly found in customer premises within the Telecommunication and Electronic industry.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTTC076C Complete equipment/software upgrades

Element:

Accept upgrade

Performance Criteria:

6.1 Upgrade results/tests are recorded and provided to network management group
6.2 Post upgrade routines are run in accordance with documented procedures
6.3 All records, both system and enterprise, are updated
6.4 Work order documentation is completed, signed and returned to appropriate area

Element:

Identify detail relating to upgrade

Performance Criteria:

1.1 Work order is checked for accuracy and planners questioned in relation to both detail and clarity of design/specifications
1.2 Reason for the upgrade is clearly established
1.3 Test plan associated with upgrade is identified and relevance established
1.4 All hardware and/or software details are understood

Element:

Plan upgrade

Performance Criteria:

2.1 Documentation is checked for completeness
2.2 Duration and timing of the upgrade is determined
2.3 Impact of the upgrade on network operation is established
2.4 All parties including customers both involved or affected by the upgrade are notified as to timing and impact of the

Element:

Prepare for upgrade

Performance Criteria:

2.5 Resources necessary to complete the upgrade are identified and organised
2.6 Training needs are identified and organised
2.7 Specific tasks are allocated in accordance with the skill mix of staff involved
2.8 Pre determined contingency plans are checked for appropriateness and plan amendments are made as required
2.9 Need for outages are determined and timing agreed and sanctioned by approving authorities
2.10 Upgrade is scheduled where possible at a time appropriate to all parties

Element:

Review upgrade outcomes

Performance Criteria:

3.1 Software and hardware are checked to ensure they match upgrade requirements and action is taken to cover deficiencies where they occur
3.2 Tools and test equipment are obtained and checked for accuracy and safety
3.3 Hardware replacement parts are checked or ordered if not supplied
3.4 Equipment/network checks are made to identify any known fault situations
3.5 Maintenance routines are run in accordance with prescribed procedures
3.6 Test plan is run on current equipment and problems identified and corrected in conjunction with planners
3.7 Approvals for network downtime/outages are obtained from the appropriate authority prior to work commencement

Element:

Test Upgrade

Performance Criteria:

5.1 Tests are undertaken in accordance with the predetermined test plan
5.2 Test results are analysed and checked against specified performance levels
5.3 Tests are made at each point in the route as required
5.4 Charging/bill record applications are tested as required
5.5 Problems encountered are escalated in accordance with enterprise policy
5.6 Decision to revert to pre-upgrade state is undertaken where required in accordance with enterprise policy
5.7 Reversion is undertaken as per defined procedures
5.8 All affected parties including customers are notified of upgrade completion

Element:

Undertake administrative action

Performance Criteria:

8.1 Test result sheets are completed and located in accordance with enterprise requirements
8.2 Relevant work documentation and administrative tasks are completed and forwarded to the appropriate area in accordance with enterprise policy
8.3 Asset is declared ready for use
8.4 Transporting of tools and test equipment in suitable protective casing is organised where appropriate

Element:

Undertake upgrade

Performance Criteria:

4.1 Upgrade is implemented in accordance with design specification
4.2 Procedures for upgrade of network are followed in sequential order as defined in instruction manuals
4.3 Progress of upgrade is checked periodically to ensure that plans in relation to time and duration are being met
4.4 Problems encountered are brought to the attention of the appropriate authority with detail as to the impact of the problem on the upgrade plan
4.5 Upgrade is aborted and contingency plans implemented should an upgrade plan not meet the specified criteria
4.6 System response is monitored during upgrade and action is taken according to instructions provided
4.7 Work is conducted in a manner which is safe to self, fellow workers and the public at large

Learning Outcomes



Details of Learning Activities

In this unit you will learn industry recognized skills in designing, implementing and managing Local Area Network (LAN), Wide area Network. The learning unit will emphasis on LAN monitoring and troubleshooting techniques. After the successful completion of this unit, the learner is expected to administer and support Local Area Networks.
Classroom tutorial activities:
Lectures: to introduce the important concepts.
• Attending lectures will make it much easier for you to understand the central concepts of the course
• You will feel more comfortable and you will learn more if you read the relevant material before you attend the lectures

Tutorials: to enable you to ask questions and to clarify unresolved issues
• Review the material and prepare your questions before you come to class
• There will be an overview of course content with a focus on the material students find difficult
• If something is unclear or if you find yourself falling behind please ask for help immediately
• You may be given worksheets to complete during the tutorial

Lab exercises: to give you the hands on experience of implementing and troubleshooting networks
• In general there will be one practical exercise per week
• You will perform the exercise and write it up in a lab journal
• The lab journal will be a bound exercise book
o Loose leaf binders will not be accepted
• The write up will be a record of your actions as they are performed and your corresponding observations
• The write up must be performed in the lab as you perform the practical exercise, not at a later date
o Write ups not in the lab journal will not be marked
o Write ups which are not done concurrently with the performance of the practical exercise will not be marked
• In general the detail of the write up must be sufficient for you to be able to comfortably perform the practical exercise a year or more later directly from the lab journal
• Any difficult or tricky points should be especially noted in the lab journal for future reference
• Responses to worksheets for practical exercises must be written up in the lab journal
• The neatness, completeness and the presentation of the lab journal must be of a quality such that you would be prepared to show it to a future employer as an example of your work

Work simulated activities: you will progressively implement
a networking scenario as you would be expected to do in industry.
• You will be expected to work on a networking scenario progressively as you learn the material required for you to be able to do so.
• Leaving the work to a late stage and then rushing to complete it is bad industrial practice. It will be strongly discouraged and marked down heavily. You will be expected to meet progressive milestones in the completion of this activity.

Test and exams:
There will be weekly tests to assist your progress in the course
• You will be required to read and study at least one chapter of the course content per week
The will be an on-line final exam at the end of semester covering all
topics

Occupational Health and Safety:
Conduct in lecture theatres, classrooms and laboratories will be of a
standard required by OH&S legislation as applied to industry.
• You must behave in such a way as not to place the health and safety of yourself or anyone else at risk
• Covered shoes must be worn in all labs
o Thongs and sandals must not be worn in any lab

Preparation for the Work place:
All skills and knowledge in this course are oriented towards current industry practices and technologies. An essential industry expectation is that you are responsible for your behaviour and actions. When you are in employment you will be expected to attend work on time on a regular basis, perform you work on time to an accepted standard and be responsible for what you do. Industry will expect you to comprehend and follow both verbal and written instructions. All industry expectations will applied to you in this course. You will be expected to:
• Observe all Occupational Health and Safety requirements
o You must behave in such a way as not to place the health and safety of yourself or anyone else at risk
• Prepare for classes
• Attend all classes regularly and on time
• Use your class time in a productive and responsible way
• Finish your work on time to an accepted standard
• Pay attention to, comprehend and follow both verbal and written instructions.
o It is your personal responsibility to be aware of course requirements and timelines
o Please ask if something is not clear

The Preparation for the Workplace component will be an essential part of the assessment for this course. It will be included in the assessment of the practical and work simulated activities.

Activities Outside of Class:
It is expected that students allocate at least 60% of course hours for reading, independent study, project research, design, implementation, testing and problem solving activities.


Teaching Schedule

 Semester 1, CCNA 1
Week 1
Introduction to Course Outline and Assessment Criteria. Software and hardware are checked to ensure they match upgrade requirements.
Lecture: Living in a Network-centric World
Week 2
Lecture: Communication over the NetworkLab 1: Applications of Network & View Internetworks,Reason for the upgrade is clearly established
Lab 2: IPv4 Addressing
Week 3
Lecture: OSI Application Layer Functionality & Protocols ,results/tests are recorded and provided to network management group
Lab 3: Building a Small Network & Introducing Protocol Data Units using Wireshark
Online Test CCNA1: Ch2
Week 4
Lecture: OSI Transport Layer Functionality & Protocols,Equipment/network checks are made to identify any known fault situations.
Lab 4: Managing Servers
Online Test CCNA1: Ch3
Week 5
Lecture: OSI Transport Layer Functionality & Protocols ,Resources necessary to complete the upgrade are identified and organised.
Lab 5: Application and Transport Layer Protocols
Make up Online Test: CCNA1: Ch2 & Ch3
Week 6
Lecture: OSI Network Layer
Online Test CCNA1:Ch4
Revision
Week 7
Lecture: Addressing the Network- IP V4
Online Test CCNA1: Ch5
Lab Test 1
Week 8
Lecture: Addressing the Network- IP V4
Lab Test 1
Make up Online Test: CCNA1: Ch4 & Ch5
Week 9
Lecture: OSI Data Link Layer
Lab 6: Examining a Device’s Gateway & Route
Online Test CCNA1: Ch6
Week 10
Lecture: OSI Data Link Layer,Documentation is checked for completeness
Lab 7: Data Link & Physical Layer Examination
Week 11
Lecture: OSI Physical Layer,Procedures for upgrade of network are followed in sequential order as defined in instruction manuals
Lab 8: Introducing LAN & WAN
Online Test CCNA1: Ch7
Week 12
Lecture: Ethernet
Lab 9: Working with Cisco Devices,Test results are analysed and checked against specified performance levels
Online Test CCNA1: Ch8
Week 13
Lecture: Planning and Cabling Networks,Test result sheets are completed and located in accordance with enterprise requirements.
Lab 10: Network Configuration,Problems encountered are brought to the attention of the appropriate authority with detail as to the impact of the problem.
Online Test CCNA1: Ch9
Week 14
Lecture: Wireshark
Lab catch up, Make up Online Test: CCNA1: Ch 6-9
Week 15
Lecture: Configuring & Testing Network,Tests are undertaken in accordance with the predetermined test plan.
Revision Lab
Online Test CCNA1: Ch10
Week 16
Lecture: Packet Tracer
Online Test CCNA1: Ch11
Lab Test 2
Week 17
Lecture: Summary of CCNA 1 Lectures
CCNA 1 Final Test
Lab Test 2
Week 18
Exam Week



Semester Break

Semester 2, CCNA 2
Week 1
Introduction to Course Outline and Assessment Criteria.
Lecture: Introduction to Routing & Packet Forwarding
Lab 1 Basic Router Configuration

Week 2
Lecture: Introduction to Routing & Packet Forwarding
Lab 2 Basic Static Route Configuration, Online Test CCNA 2: Ch1
Week 3
Lecture: Static Routing
Lab 3 Subnetting Scenario, Online Test CCNA 2: Ch2
Week 4
Lecture: Introduction to Dynamic Routing Protocols
Lab 4 Basic RIP Configuration, Make up Online Test: CCNA2: Ch1 & Ch2
Week 5
Lecture: Distance Vector Routing Protocols
Lab 5: Basic Static Route Configuration
Online Test CCNA 2: Ch3
Week 6
Lecture: Distance Vector Routing Protocols
Lab 6: VLSM Calculation & Addressing Design
Online Test CCNA 2: Ch4
Week 7
Lecture: RIP v1
Lab 7: Basic Rip Configuration
Make up Online Test: CCNA2: Ch3 & Ch4
Week 8
Lecture: VLSM & CIDR
Lab Revision
Online Test CCNA 2: Ch5
Week 9
Lecture: VLSM & CIDR
Online Test CCNA 2: Ch6
Lab Exam 1
Week 10
Lecture: RIP v2
Make up Online Test: CCNA2: Ch5 & Ch6
Lab Exam 1
Week 11
Lecture: Routing Table-A Closer Look
Lab 8: Basic EIGRP Configuration
Online Test CCNA 2: Ch7
Week 12
Lecture: EIGRP
Lab 9: Basic OSPF Configuration
Online Test CCNA 2: Ch8
Week 13
Lecture: EIGRP
Lab Activity: Case Study
Make up Online Test: CCNA2: Ch7 & Ch8
Week 14
Lecture: Link State Routing Protocols
Lab Activity: Case Study
Online Test CCNA 2: Ch9
Week 15
Lecture: Link State Routing Protocols
Lab Revision
Online Test CCNA 2: Ch10
Week 16
Lecture: OSPF
Make up Online Test: CCNA2: Ch9 & Ch10
Lab Test 2
Week 17
Lecture: Summary of CCNA 2 Lectures
Online Test CCNA 2: Ch11
Case study
Lab Test 2
Week 18
Written Exam
CCNA 2 Final Test


Learning Resources

Prescribed Texts


References

http://cisco.netacad.net/

Dye, M et al 2007, Network Fundamentals, CCNA Exploration Companion Guide, Pearson Education Australia
Graziani, R & Johnson, A 2007, Routing Protocols and Concepts, CCNA Exploration Labs and Study Guide, Pearson Education Australia


Other Resources


Overview of Assessment

This is a progressive assessment, the underpinning knowledge will be assessed on the completion of each course, but the competency itself will not be signed off until EEET6572C course related to same competency is completed and the student is deemed competent.
The students are required to undertake summative assessments that bring together skills and knowledge as follows:
• Written assessment.
• Work Simulation Projects.
• A Pass in schedule practical exercises


Assessment Tasks

• Laboratory Journal (10%)
• Semester 1
Laboratory Exam 1(10%)
Laboratory Exam 2 (10%)
CCNA 1 Online Chapter Exams (5%)
Final Online Exam/ Written Exam (15%)
• Semester 2
Laboratory Exam 1(10%)
Laboratory Exam 2 (10%)
CCNA 2 Online Chapter Exams (5%)
Final Online Exam/ Written Exam (15%)
Case Study (10%)


This course is graded using the following course grades-

CHD- Competent with High Distinction
CDI- Competent with Distinction
CC- Competent with Credit
CAG- Competency Achieved - Graded
NYC- Not Yet Competent
DNS- Did Not Submit for Assessment. (This grade is only to be used where the student’s attendance in the course has been ‘confirmed’ (but they have not participated in any form of assessment and did not withdraw by the census date.)

Make sure you understand the special consideration policy available at -

http://www.rmit.edu.au/browse;ID=qkssnx1c5r0y (unresolved)


Assessment Matrix

Course Overview: Access Course Overview