Course Title: Undertake network performance analysis

Part B: Course Detail

Teaching Period: Term2 2009

Course Code: EEET6726C

Course Title: Undertake network performance analysis

School: 130T Vocational Engineering

Campus: City Campus

Program: C6080 - Advanced Diploma of Telecommunications Engineering

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Noor Sateh

Nominal Hours: 150

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no prerequisites

Course Description

This unit deals specifically with the monitoring of network performance. This unit may apply to switching, transmission and radio (both fixed and mobile) network and the various transmission paths i.e. cable, optic fibre, radio, microwave and satellite. This unit applies to computer systems including Local Area Networks (LANs) and Wide Area Networks (WANs).

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTTC046C Undertake network performance analysis


1. Determine service levels

Performance Criteria:

uality of service standards levels are established in conjunction with equipment suppliers, taking into account customer opinion and equipment capability
Trend analysis data is collected and analysed
Statistical data related to customer evidence of network degradation is gathered
Comparative data from across the whole network is analysed
Mean time between failures is established using historical data, equipment capability records and allowing for process improvement
Restoration times in the event of service breakdown are established
Resources necessary to monitor service levels is determined, organised and allocated


2. Check the integrity of the network

Performance Criteria:

Service levels are continually monitored to ensure that established standards are achieved and/or improved
Appropriate tests are undertaken on a regular basis to ensure performance levels are within prescribed specifications
Network alarms relating to the overall network and the network elements are continually monitored
All network repair and configuration activity on the network is continually monitored and managed
Trouble reports are received and analysed on a regular basis
Active fault queues are checked and progress reports obtained as to fault status
Customer perception surveys are undertaken on a regular basis and information used to manage network health
Performance data including customer feedback is used as a regular indicator of network performance


3. Monitor the delivery of quality service

Performance Criteria:

Alarm panels are monitored on an ongoing basis
Real time analysis of data/information from all sources, as to network health is undertaken
Message retrieval system is checked on a regular basis


4. Organise quality repair

Performance Criteria:

Performance results are analysed on a regular basis and investigations initiated as to problem in the event that performance levels are not within specified standards
Causes of problems are analysed by testing specific network components
Problems are isolated where possible and repair organised or escalated in accordance with enterprise policy
Further testing is undertaken after repair to ensure that the problem is corrected
Problems/faults are simulated in a captured environment where necessary


5. Co-ordinate upgrade of software/ hardware

Performance Criteria:

Features or standards lacking as a result of studies and customer feedback are determined and strategies developed to affect change
Costs of change proposed are assessed and a cost/benefit study undertaken and submitted for approval
Shortcomings in hardware are confirmed and negotiations undertaken with planners/designers for change or improvement
Studies are undertaken to ensure that new or modified equipment is compatible with existing equipment
Software and hardware changes are initiated with minimum downtime and minimum customer impact
Tests are undertaken following upgrade to ensure the level of performance planned as a result of the upgrade is being achieved

Learning Outcomes

Details of Learning Activities

Classroom tutorial activities to consolidate the theory and application of mobile network which include system design & installation technique and system administrator.
Practical activities to develop skill in the commissioning of mobile network. Conduct complex testing process, diagnose & rectify faults and verify the performance as specification.
Work simulation projects involving the planning, installation and testing of mobile network. Specifications will be provided with work simulation (team or individual basis) or may be negotiated to suit a workplace based application

Teaching Schedule

Week 1
Introduction of course
Week 2
Transmission Impairments
Week 3 - 4
Digital Transmission
Week 5 - 8
Analog Transmission
Week 9 - 12
Multiplexing , Electromagnetic spectrum, Transmission Line Behaviour
Week 13 - 15
Cellular and PCS Radio Systems
Week 16 - 18
Week 19 - 20
Personal Mobile Communication
Week 21 - 22
Mobile Radio Communication systems
Week 23 - 24
Mobile Radio communications
Week 25 - 27
Cellular Mobile Radio concepts
Week 28 - 30
Week 31 - 32
Third generation telecom systems
Week 33 - 34
Week 35 - 36

Learning Resources

Prescribed Texts

• Cellular Communications Explained
From Basics to 3G
Ian Poole
• Schwartz, M., “Mobile Wireless Communications”, Cambridge University Press, 2005
• Rappaport, T.S., “Wireless Communications Principles and Practice”, 2nd Ed., Prentice Hall PTR, 2002


Other Resources

Overview of Assessment

ASssessment may include:

Assignment based research reports

Laboratory Exercises

Project or Written Test

Assessment Tasks

The assessment is conducted in both theoretical and practical aspects of the course according to the criteria set in the National Training Package. The students are required to undertake summative assessments that bring together skills and knowledge as follows:
 Theoretical Written assessment.
 Project submission
 Work Simulation exercises

Assessment Matrix

Week 8& 26                                 Project work Assignment 20%
Week 6,11,13,14, 22,27,28                              Lab journal 10%
week 16,32                                                          Lab Exam 30%
Week 18 , 36                                         Final exam Written 40%

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