Course Title: Ensure team effectiveness

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: EMPL5620C

Course Title: Ensure team effectiveness

School: 130T Vocational Engineering

Campus: City Campus

Program: C6083 - Advanced Diploma of Electronics and Communications Engineering

Course Contact: William Lau

Course Contact Phone: +61 3 9925 4468

Course Contact Email: william.lau@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

George Listopad Phone: 9925 4441

Email: george.listopad@rmit.edu.au

Location: Bld 57, Level 5, Room 11



 

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

NONE

Course Description

This unit specifies the outcome required by frontline managers to facilitate all aspects of team work within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating team work ant actively engaging with the management of the organisation.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBFLM512A Ensure team effectiveness

Element:

1. Establish team performance plan

Performance Criteria:

1.1 Team members are consulted to establish team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives.
1.2 Performance plans are developed in consultation with team members, to establish expected outcomes, outputs, key performance indicators and goals for work team.
1.3 Team members are supported in meeting expected performance outcomes

 

Element:

2. Develop and facilitate team cohesion

Performance Criteria:

.1 Strategies are developed to ensure team members have input into planning, decision making and operational aspects of work team
2.2 Policies and procedures are developed to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities
2.3 Feedback is provided to team members to encourage, value and reward individual and team efforts and contributions
2.4 Processes are developed to ensure that issues, concerns and problems identified by team members are recognised and addressed

 

Element:

3. Facilitate team work

Performance Criteria:

3.1 Team members and individuals are encouraged to participate in taking responsibility for team activities, including communication processes
3.2 The team is supported in identifying and resolving work performance problems
3.3 Own contribution to work team serves as a role model for others and ehances the organisation’s image to all stakeholders

 

Element:

4. Liaise with stakeholders

Performance Criteria:

4.1 Open communication processes with all stakeholders are established and maintained
4.2 Information from line manager/management is communicated to the team
4.3 Unresolved issues, concerns and problems raised by team members are communicated to, and followed up with, line manager/management and other relevant stakeholders
 


Learning Outcomes



Details of Learning Activities

Practical work will be assessed under conditions which simulate the normal work environment.
Learning activities will include oral and written demonstration, simulation role-plays, computer assisted learning, observation of group discussions, assignment and projects.
You will gain a competence in this course by participating in the following:

  • Attending scheduled classes to understand theoretical concepts and models applicable to team work
  • Classroom group discussions
  • Consultations with the teacher to identify gaps in one’s skills and knowledge in the specified area
  • Team activities including team meetings and work on assignments 
  • Practical demonstrations of achieved competency in a simulated work place environment
  • Team participation within class is a mandatory and assessable component of this course


Teaching Schedule

Week                                 Competency Element     /  Topic                                                                     

                                                                  Assessment               
                     

1 Course overview, Class schedule, Assessment tasks and Introductions 
2
  1. Establish team performance plan. (1.1, )
    • Defining teams versus groups.  
    • Setting up teams.
    • Establishing team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives.
 
3

             1. Establish team performance plan. (1.1, 1.2)

             3. Facilitate team work (3.1)   

    •  Establishing expected outcomes, outputs, key performance indicators and goals for work team. 
    • Developing performance plans in consultation with team members
 
4Working on assessment task 1. Development of individual and team performance plans Assessment Task 1 (20%)
 
5
  1. Establish team performance plan (1.1, 1.2, 1.3) 
  2. Develop and facilitate team cohesion (2.1, 2.2)
  3. Facilitate team work (3.1)
    • Developing strategies to ensure team members have input into planning, decision making and operational aspects of work team.

 

6

  1. Establish team performance plan (1.1, 1.2, 1.3)
  2. Develop and facilitate team cohesion (2.1, 2.2, 2.3)
  3. Facilitate team work (3.1, 3.2 ) 
    • Developing policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities
    • Establishing communication process that encourages team members participation in team activities
 
7
  1. Establish team performance plan (1.1, 1.2, 1.3)
  2. Develop and facilitate team cohesion (2.1, 2.2, 2.3, 2.4)
  3. Facilitate team work (3.1, 3.2 )
    • Supporting the team members in meeting expected performance;
    • Providing feedback to team members to encourage, value and reward individual and team efforts and contributions
    • Supporting the team in identifying and resolving work performance problems  
 
8

2. Develop and facilitate team cohesion (2.1, 2.2, 2.3, 2.4)
3. Facilitate team work (3.1, 3.2, 3.3 ) 

    • Leading by example
    • Behave ethically
    • Ensure own contribution to work team serves as a role model for others and enchances the organisation’s image for all stakeholders 
 
9

2. Develop and facilitate team cohesion (2.1, 2.2, 2.3, 2.4)
3. Facilitate team work (3.1, 3.2, 3.3 )
4. Liaise with stakeholders (4.1, 4.2, 4.3)
 

    • Problem solving and decision making
    • Group decision making vs managerial decision making  
    • Developing strategies to ensure team members have input into decision making 
 
10 - 112. Develop and facilitate team cohesion (2.1, 2.2, 2.3, 2.4)
3. Facilitate team work (3.1, 3.2, 3.3 )
4. Liaise with stakeholders (4.1, 4.2, 4.3)
    • Managing Conflict. 
    • Dealing with Issues and Concerns
    • Developing processes to ensure that issues, concerns and problems identified by team members are recognised and addressed 
    • Communicate unresolved issues, concerns and problems raised by team members to, and followed up with, line manager/management and other relevant stakeholders 
    • Evaluating and taking necessary corrective action regarding unresolved issues, concerns and problems raised by internal or ecternal stakeholders 
 
12Working on Assessment task 2. Assessment Part 2 (20%)
 
13 - 14

2. Develop and facilitate team cohesion (2.1, 2.2, 2.3, 2.4)
3. Facilitate team work (3.1, 3.2, 3.3 )
4. Liaise with stakeholders (4.1, 4.2, 4.3)

    • Developing oral and written communication skills
    • Establishing and maintaining open communication processes with all stakeholders 
    • Communicating information from line manager/management  to the team
 
15Team work on Assessment Task 3. 
16Team Project presentation and submission Assessment Task 3 (30%)
 
17Centralised Exam Period Week 1 
18Centralised Exam Period Week 2 
  Team participation within class throughout course (all) Assessment Task 4 (30%)
   


Learning Resources

Prescribed Texts

Ingre, David, Engineering Communication: A Practical Guide to Workplace Communications for Engineering Students, 1st Edition, Cengage Learning, 2008

9780495082569

Robbins, Stephen (2009), Foundations of Management, 3rd ed. Pearson Education: FrenchForest, NSW


References

Cole, K. (2001), Supervision: the theory and practice of front-line management, Prentice Hall: Australia


Other Resources

Learning Guide and other additional reference material will be available from the course Blackboard web site.


Overview of Assessment

Progressive assessments will include oral and written demonstration, simulation role-plays, computer assisted learning, observation of group discussions, assignment and projects. Practical work will be assessed under conditions which simulate the normal work environment.


Assessment Tasks

To demonstrate competence in this course you are required to complete the following assessment tasks:

Assessment Task 1. Written group assignment. Due week 4, (20% )
Assessment Task 2. Written group assignment. Due week 12 (20%)
Assessment Task 3. Group project submission and oral presentation. Due week 16 (30%)
Assessment Task 4: Team participation within class (30%) 

Assessment Task 1. Written group assignment.
Working in teams of 3 or 4, to submit written answers to a range of questions, related to establishing team performance plan: BSBFLM512A (1.1, 1.2, 1.3)
Namely,

    • Establishing team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives.
    • Establishing expected outcomes, outputs, key performance indicators and goals for work team.
    • Developing performance plans in consultation with team members

This will include Team and Individual performence plans, and documented Minutes of team meetings where these plans were discussed. 

Assessment Task 2. Written group assignment.
Working in teams of 3 or 4, to submit written answers to a range of questions, related to BSBFLM512A : 

  • Develop and facilitate team cohesion (2.1, 2.2, 2.3, 2.4)
  • Facilitate team work (3.1, 3.2, 3.3 )
  • Liaise with stakeholders (4.1, 4.2, 4.3)
     

Assessment Task 3. Group project submission and oral presentation

This assessment task will assess your competence in all elements of BSBFLM512A :

  • Establish team performance plan (1.1, 1.2, 1.3)
  • Develop and facilitate team cohesion (2.1, 2.2, 2.3, 2.4)
  • Facilitate team work (3.1, 3.2, 3.3 )
  • Liaise with stakeholders (4.1, 4.2, 4.3)
    • The group project will refer to a real or imaginary scenario which simulates a work place situation.
    • This assessment task requires your team to prepare written report and make an oral presentation based on this report.
    • Your oral presentation should be supported by visual aids.
    • Content of the report is worth 20%; all team members get the same mark.
    • Oral presentation worth 20% will be marked individually.

Assessment Task 4.  Participation within class (all competencies)

This course is graded using the following course grades:

CHD - Competent with High Distinction ( 80% - 100% )
CDI   - Competent with Distinction  ( 70% - 79% ) 
CC    - Competent with Credit  ( 60% - 69% )
CAG  - Competency Achieved - Graded ( 50% - 59% )
NYC  -  Not Yet Competent  ( less than 50% )
DNS - Did Not Submit for Assessment

 


Assessment Matrix

Competency Element  /                                                                                                      Assessment Task

 Written group assignment  1            

 Written group assignment  2          

Group Project Report

and Presentation               

Team participation within class
Establish team performance plan (1.1, 1.2, 1.3)          XXX XXX XXXAll
 Develop and facilitate team cohesion (2.1, 2.2, 2.3, 2.4)  XXX XXXAll
 Develop and facilitate team cohesion (2.1, 2.2, 2.3, 2.4)  XXX XXXAll
 Liaise with stakeholders (4.1, 4.2, 4.3)  XXX XXXAll

Other Information

In this course, minimum student directed hours are 28 in addition to 32 scheduled teaching hours.
Student directed hours involve completing activities such as reading online resources, team assignments, project work, and individual student-teacher course-related consultation.

Study and learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to all RMIT students.
Services offered by SLC to support numeracy and literacy skills of the students are:

Assignment writing, thesis writing and study skills advice
Maths and science developmental support and advice
English language development

Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support

Disability Liaison Unit:

Students with disability or long-term medical condition should contact Disability Liaison Unit to seek advice and support to
complete their studies.

Please Refer http://www.rmit.edu.au/disability to find more information about services offered by Disability Liaison Unit

Late submission:

Students requiring extensions for 7 calendar days or less (from the original due date) must complete and lodge an Application
for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.
The application must be lodged no later than one working day before the official due date. The student will be notified within
no more than 2 working days of the date of lodgment as to whether the extension has been granted.

Students seeking an extension of more than 7 calendar days (from the original due date) must lodge an Application for Special
Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days
after the official due date.

Assignments submitted late without approval of an extension will not be accepted or marked.


Special consideration:

Please Refer http://www.rmit.edu.au/browse;ID=riderwtscifm to find more information about special consideration

Plagiarism:

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.

Other Information:

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview