Course Title: Manage workplace information systems

Part B: Course Detail

Teaching Period: Term2 2010

Course Code: BUSM6214C

Course Title: Manage workplace information systems

School: 130T Vocational Engineering

Campus: City Campus

Program: C6084 - Advanced Diploma of Computer Systems Engineering

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: engineering-tafe@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Marko Dumovic

Telephone: +613 99254342

Email: marko.dumovic@rmit.edu.au

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil.

Course Description

This unit specifies the outcomes required to manage the identification, acquisition, analysis and use of appropriate information which plays a significant part in the organisation’s effectiveness. Particular emphasis is on the development of systems and the analysis of information.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBFLM506B Manage workplace information systems

Element:

1. Utilise information systems.

Performance Criteria:

1.1 Strategies are developed to ensure effective use of organisational information systems, so that information required by teams can be determined and found.
1.2 Information held by the organisation is accessed and reviewed to determine suitability, accessibility, currency and reliability.
1.3 Strategies are developed to source and obtain information which is not immediately available/accessible.

Element:

2. Collect, analyse and review information.

Performance Criteria:

2.1 Systems are developed to ensure that collection of information is timely, adequate, relevant to the needs of teams, and is in a format suitable for analysis, interpretation and dissemination.
2.2 Information is analysed to identify and report relevant trends and developments to support the strategic planning process.

Element:

3. Manage the information systems.

Performance Criteria:

3.1 Strategoes are developed to ensure that management information systems are used effectively to store and retrieve data to aid the decision making process.
3.2 Strategoes are developed and implemented to ensure that technology  available in the work area is used to manage information effectively.
3.3 Strategies are developed and implemented to improve the information system, and communicated to designated groups as required.

Element:

4. Develop business plan/budgets.

Performance Criteria:

4.1 Strategies are developed to maximise team involvement in business plans and/or budget preparation in a way which uses theri contribution effectively and contributes to gaining support for the outcomes.
4.2 Business plans and/or budgets are prepared and presented in accordance with the organisation's guidelines and requirements.
4.3 Contingency plans are developed as part of the strategic planning process.

Element:

5. Manage resource planning.

Performance Criteria:

5.1 Resource proposals are develped in consultation with relevant stake holders using all available planning information.
5.2 Estimates of resource needs and use reflect the the organisation's business plans and customer and supplier requirements.
5.3 Proposals to secure resources are supported by clearly presented submissions describing realistic options, benefits, costs and outcomes.


Learning Outcomes



Details of Learning Activities

Classroom tutorial activities:
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Industrial Placement:
Students in the final stage of Advanced Diploma in Electrical are encouraged to undertake an industrial practice workplacement activity, which requires student to undertake tasks within electrical, electronic or computers sisytems domain within industry.
Task may involve activities linked to auto cad, software packages, project management, electrical or electronics troubleshooting, maintenance, evaluation and alnalisys, instrumentation and process control programming and, assistance in tender submissions and evaluations etc.

Report/Assignment
At the end of Industrial practice or work simulated activites students are supposed to submit report addressing some of following performance criteria:

-Development of systems to ensure that collection of information is timely,
adequate, relevant to the needs of teams, and is in a format suitable for
analysis, interpretation and dissemination.
- Analysis of information to identify and report relevant trends and developments to support the strategic planning process.
- Development of strategies to ensure that management information systems are used effectively to store and retrieve data to aid the decision making process.
- Preparation of and presented business plans and/or budgets in accordance with the organisation’s guidelines and requirements.
- Development of resource proposals in consultation with relevant stakeholders using all available planning information.


Practical exercises:

Work simulated activities on workplace information systems management through project management activities.

Student are required to apply the concepts, specific technical terms and procedures used in project management and workplace information systems.

Workplace information systems requirements and typical documents needed before the start of a project and those used to track and record project progress and costs is supposed to be listed and stated.

Students are supposed to discuss case studies in writing, including graphics, comparison charts and checklists, relating possible solutions and probable consequences.

Procedures associated with finishing and commissioning a project and updating workplace information systems.

Example of project may involve activities on portable appliances safety testing and tagging and updates on workplace information systems


Teaching Schedule

Week 1:  Utilise information systems
-Strategies developed to ensure effective use of organisational information systems so that information required by teams can be determined and found
-Information held by the organisation accessed and reviewed to determine suitability accessibility currency and reliability

Week 2: Collect, analyse and review information
- Systems developed to ensure that collection of information is timely adequate relevant to the needs of teams. n
-Information is analysed to identify and report relevant trends and developments to support the strategic planning process

Week 3: Manage the information systems
-Strategies developed to ensure that management information systems are used effectively to store and retrieve data to aid the decision making process

Week 4: Industrial Practice

Week 5: Develop business plan/budgets
-Strategies are developed to maximise team involvement in business plans and/or budget preparation in a way which uses their contribution effectively and contributes to gaining support for the outcomes

Week 6: Industrial Practice

Week 7: Manage resource planning
-Resource proposals are developed in consultation with relevant stakeholders using all available planning information

Week 8: Industrial Practice


Week 9: Legislation, codes and national standards relevant to the workplace may include:

-award and enterprise agreements and relevant industrial instruments
-relevant legislation from all levels of government that affects business operation especially in regard to occupational health and safety OHS and environmental issues equal opportunity industrial relations anti-discrimination and record keeping standards and legislation
-relevant industry codes of practice

Week 10:  Project management and workplace information system exercise

Week 11: OHS considerations including:
- OHS legislation principles and practice within the context of the organisation’s operations and plans
-health and safety procedures at the workplace relevant to employees including the use and maintenance of risk control measures
-training of all employees in health and safety procedures and regular updating of OHS systems
-inclusion of OHS in business plans
-inclusion of OHS in resource proposals

Week 12: Project management and workplace information system exercise

Weeks 13 and 14 : Workplace information including:
-data shared and retrieved in various forms such as in writing or verbally electronically or manually
-policies and procedures
-planning and organisational documents
-organisational performance data
-financial and contractual data
-marketing and customer-related data
-continuous improvement and quality assurance data


Week 15: Workplace strategies referring to:
-long-term or short-term plans for obtaining storing and retrieving information
-dialogue with personnel holding information
-training activities
-questionnaires surveys and interviews

Week 16: Industrial Practice

Week 17: Technology including:
-computerised systems and software such as databases project management and word-processing
-telecommunications devices
-any other technology used to carry out work roles and responsibilities

Week 18: Project management and workplace information system exercise
Designated groups including:
-managers or supervisors whose roles and responsibilities concern information systems
-other work groups or teams whose work will be affected by the system
-groups designated in workplace policies and procedures
-other stakeholders accessing the information system such as customers and service providers

Week 19: Project management and workplace information system exercise
Business plans and/or budgets refering to:
-long and short -term budgets/plans
-operational plans
-spreadsheet-based financial projections
-cash flow projections
-targets or key performance indicators KPIs for production productivity wastage sales income and expenditure

Week 20: Contingency plans  including:
-rental hire purchase or alternative means of procurement of required materials equipment and stock
-contracting out or outsourcing human resource and other functions or tasks
-restructuring of organisation to reduce labour costs
-strategies for reducing costs wastage stock or consumables
-risk identification assessment and management processes
-succession planning

Week 21: Industrial Practice
Relevant stakeholders including:
-internal and external contacts
-senior management and Board members
-individuals within the work team
-the organisation’s clients and customers
-business or government contacts
-funding bodies
-professional associations
- unions/employee groups

Weeks 22-33: Industrial Practice
-Project management and workplace information system exercise

Weeks 34-36: Assessment and feedback


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course.


Assessment Tasks

Project/report ( 2500 words) : 50%
Report on industrial practice activities involving some of following topics, identified by the assessor in consultation with student :
� Relevant legislation from all levels of government that affects business operation,
especially in regard to occupational health and safety and environmental issues, equal
opportunity, industrial relations and anti-discrimination
� The principles and techniques involved in the management and organisation of:
� Strategy development and implementation which facilitates workplace information systems
� Accessing and assessing information
� Contingency planning
� Problem identification and resolution
� Leadership and mentoring techniques
� Information systems
� Development of resource proposals
� Consultation and communication techniques
� Methods of collecting, analysing, reviewing and reporting information
� Financial concepts in business plans and budgets
� Methods to gain efficiencies in resource management
� Ability to relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities
� Functional literacy skills to access and use workplace information
� Communication skills
� Research skills including collecting, analysing, interpreting and reporting information
� Skills to identify current and future planning for information requirements of the team
� Information management skills
� Skills to improve information usage in decision making
� Information presentation skills
� Coaching and mentoring skills to provide support to colleagues
� Technology skills to extract/input/present information


Class participation and performance: 20 %

When participating in class activities, students must demonstrate ability to:

o Organise and manage the tasks within the assignment requirements
o Perform tasks autonomously and/or as a member of a team as task proscribes
o Perform task and manage work environment/equipment according to safe working practice and OH&S requirements.
o Meet assessment criteria, conditions and technical requirement relevant to the competency standard detail above.

Practical exercises 30 %
Describing the principles and concepts of workplace information systems related to a specific project or process, including typical documents required and procedures associated with commissioning and finishing a project.


Assessment Matrix

Competency National Code BUSM6214C 

Competency Title Manage workplace information systems

Assessment Types :
Class Performance

Report/Assignment 

Work Integrated Learning 
 

Other Information

This unit may be assessed with other management units taken as part of this qualification, as applicable to the candidate’s leadership role in a
work team and as part of an integrated assessment activity

Processes that could be used as assessment evidence include:

-how organisational information system is utilised
- how the system has been managed to ensure that information is collected efficiently and effectively
- how strategies ensure information is accessed and reviewed
- how record keeping systems have been managed
- how systems have been designed to store and use
data for the decision making process
- how systems have been designed to ensure that technology is used to manage information effectively

Course Overview: Access Course Overview