Course Title: Manage workplace information systems
Part B: Course Detail
Teaching Period: Term1 2011
Course Code: BUSM6214C
Course Title: Manage workplace information systems
School: 130T Vocational Engineering
Campus: City Campus
Program: C6084 - Advanced Diploma of Computer Systems Engineering
Course Contact: Program Manager
Course Contact Phone: +61 3 9925 4468
Course Contact Email: firstname.lastname@example.org
Name and Contact Details of All Other Relevant Staff
Phone: +613 992 54700
Phone: +613 992 54381
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
This unit specifies the outcomes required to manage the identification, acquisition, analysis and use of appropriate information which plays a significant part in the organisation’s effectiveness. Particular emphasis is on the development of systems and the analysis of information.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title:
BSBFLM506B Manage workplace information systems
1. Utilise information systems.
1.1 Strategies are developed to ensure effective use of organisational information systems, so that information required by teams can be determined and found
2. Collect, analyse and review information.
2.1 Systems are developed to ensure that collection of information is timely, adequate, relevant to the needs of teams, and is in a format suitable for analysis, interpretation and dissemination.
3. Manage the information systems.
3.1 Strategies are developed to ensure that management information systems are used effectively to store and retrieve data to aid the decision making process
4. Develop business plan/budgets.
4.1 Strategies are developed to maximise team involvement in business plans and/or budget preparation in a way which uses their contribution effectively and contributes to gaining support for the outcomes
5. Manage resource planning.
5.1 Resource proposals are developed in consultation with relevant stakeholders using all available planning information
Details of Learning Activities
Classroom tutorial activities:
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/ module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Students in the final stage of Advanced Diploma in Computer Systems Engineering are encouraged to undertake an industrial practice workplacement activity, which requires student to undertake tasks within computers systems domain within industry.
Task may involve activities linked to computer H/W assembly, commissioning, undertaking digitial prohects, project management,computer systems troubleshooting, maintenance, evaluation and analysis and assistance in tender submissions and evaluations etc.
At the end of Industrial practice or work simulated activites students are supposed to submit report addressing some of following performance criteria:
-Development of systems to ensure that collection of information is timely,
adequate, relevant to the needs of teams, and is in a format suitable for
analysis, interpretation and dissemination.
- Analysis of information to identify and report relevant trends and developments to support the strategic planning process.
- Development of strategies to ensure that management information systems are used effectively to store and retrieve data to aid the decision making process.
- Preparation of and presented business plans and/or budgets in accordance with the organisation’s guidelines and requirements.
- Development of resource proposals in consultation with relevant stakeholders using all available planning information.
Work simulated activities on workplace information systems management through project management activities.
Student are required to apply the concepts, specific technical terms and procedures used in project management and workplace information systems.
Workplace information systems requirements and typical documents needed before the start of a project and those used to track and record project progress and costs is supposed to be listed and stated.
Students are supposed to discuss case studies in writing, including graphics, comparison charts and checklists, relating possible solutions and probable consequences.
Procedures associated with finishing and commissioning a project and updating workplace information systems.
Example of project may involve activities on portable appliances safety testing and tagging and updates on workplace information systems
2,3,4 Industrial Practice
5,6 Utilisation of information systems
- Strategies developed to ensure effective use of organisational information systems so that information required by teams can be determined and found
- Information held by the organisation accessed and reviewed to determine suitability accessibility currency and reliability
7,8 Collecting, analysing and reviving information
- Systems developed to ensure that collection of information is timely adequate relevant to the needs of teams.
- Information is analysed to identify and report relevant trends and developments to support the strategic planning process
9,10 Information Systems Management
- Strategies developed to ensure that management information systems are used effectively to store and retrieve data to aid the decision making process
11,12 Engineering Practice
13,14 Business plans/budgets
- Strategies are developed to maximise team involvement in business plans and/or budget preparation in a way which uses their contribution effectively and contributes to gaining support for the outcomes
15-18 Engineering Practice
19 Resource planning
- Resource proposals are developed in consultation with relevant stakeholders using all available planning information
20 Legislation, codes and national standards relevant to the workplace may include:
-award and enterprise agreements and relevant industrial instruments
-relevant legislation from all levels of government that affects business operation especially in regard to occupational health and safety OHS and environmental issues equal opportunity industrial relations anti-discrimination and record keeping standards and legislation
-relevant industry codes of practice
21 OHS considerations including:
- OHS legislation principles and practice within the context of the organisation’s operations and plans
- health and safety procedures at the workplace relevant to employees including the use and maintenance of risk control measures
- training of all employees in health and safety procedures and regular updating of OHS systems
- inclusion of OHS in business plans
- inclusion of OHS in resource proposals
22 Project management and workplace information system :
- data shared and retrieved in various forms such as in writing or verbally electronically or manually
- policies and procedures
- planning and organisational documents
- organisational performance data
- financial and contractual data
- marketing and customer-related data
- continuous improvement and quality assurance data
23 Engineering Practices
24 Workplace strategies referring to:
- long-term or short-term plans for obtaining storing and retrieving information
- dialogue with personnel holding information
- training activities
- questionnaires surveys and interviews
25 Industrial Practice
26 Technology including:
- computerised systems and software such as databases project management and word-processing
- telecommunications devices
- any other technology used to carry out work roles and responsibilities
27 Project management and workplace information system exercise
28 Designated groups including:
- managers or supervisors whose roles and responsibilities concern information systems
- other work groups or teams whose work will be affected by the system
- groups designated in workplace policies and procedures
- other stakeholders accessing the information system such as customers and service providers
29 Project management and workplace information system exercise
30 Business plans and/or budgets referring to:
- long and short -term budgets/plans
- operational plans
- spread sheet-based financial projections
- cash flow projections
- targets or key performance indicators KPIs for production productivity wastage sales income and expenditure
31 Contingency plans may include:
- rental hire purchase or alternative means of procurement of required materials equipment and stock
- contracting out or outsourcing human resource and other functions or tasks
- restructuring of organisation to reduce labour costs
- strategies for reducing costs wastage stock or consumables
- risk identification assessment and management processes
- succession planning
32 Relevant stakeholders including:
- internal and external contacts
- senior management and Board members
- individuals within the work team
- the organisation’s clients and customers
- business or government contacts
- funding bodies
- professional associations
- unions/employee groups
33 Project management and workplace information system exercise
34-36 Assessment and feedback
Overview of Assessment
Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course.
Project/report ( 2500 words) : 50%
Report on industrial practice activities involving some of following topics, identified by the assessor in consultation with student :
Relevant legislation from all levels of government that affects business operation,
especially in regard to occupational health and safety and environmental issues, equal
opportunity, industrial relations and anti-discrimination
The principles and techniques involved in the management and organisation of:
Strategy development and implementation which facilitates workplace information systems
Accessing and assessing information
Problem identification and resolution
Leadership and mentoring techniques
Development of resource proposals
Consultation and communication techniques
Methods of collecting, analysing, reviewing and reporting information
Financial concepts in business plans and budgets
Methods to gain efficiencies in resource management
Ability to relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities
Functional literacy skills to access and use workplace information
Research skills including collecting, analysing, interpreting and reporting information
Skills to identify current and future planning for information requirements of the team
Information management skills
Skills to improve information usage in decision making
Information presentation skills
Coaching and mentoring skills to provide support to colleagues
Technology skills to extract/input/present information
Class participation and performance: 20 %
When participating in class activities, students must demonstrate ability to:
o Organise and manage the tasks within the assignment requirements
o Perform tasks autonomously and/or as a member of a team as task proscribes
o Perform task and manage work environment/equipment according to safe working practice and OH&S requirements.
o Meet assessment criteria, conditions and technical requirement relevant to the competency standard detail above.
Practical exercises 30 %
Describing the principles and concepts of workplace information systems related to a specific project or process, including typical documents required and procedures associated with commissioning and finishing a project.
This course is graded using the following course grades-
CHD- Competent with High Distinction
CDI- Competent with Distinction
CC- Competent with Credit
CAG- Competency Achieved - Graded
NYC- Not Yet Competent
DNS- Did Not Submit for Assessment. (This grade is only to be used where the student’s attendance in the course has been ‘confirmed’ (but they have not participated in any form of assessment and did not withdraw by the census date.)
Make sure you understand the special consideration policy available at -
This unit may be assessed with other management units taken as part of this qualification, as applicable to the candidate’s leadership role in a work team and as part of an integrated assessment activity
Processes that could be used as assessment evidence include:
- how organisational information system is utilised
- how the system has been managed to ensure that information is collected efficiently and effectively
- how strategies ensure information is accessed and reviewed
- how record keeping systems have been managed
- how systems have been designed to store and use data for the decision making process
- how systems have been designed to ensure that technology is used to manage information effectively
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