Course Title: Design and manage enterprise networks

Part B: Course Detail

Teaching Period: Term1 2010

Course Code: ISYS5672C

Course Title: Design and manage enterprise networks

School: 130T Vocational Engineering

Campus: City Campus

Program: C6084 - Advanced Diploma of Computer Systems Engineering

Course Contact: Program Manager

Course Contact Phone: +61 3 99254468

Course Contact Email: engineering-tafe@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Sanket Kakad +61 3 9925 4381

Email: sanket.kakkad@rmit.edu.au 

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no prerequisite competencies for this unit.

Course Description

This unit covers designing, managing, monitoring and diagnosing enterprise servers. It encompasses safe working practices, designing and managing Domain Name Server (DNS), Email servers, Dynamic Host Configuration Protocol (DHCP), Remote and managing activities.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

UEENEED014B Design and manage enterprise networks

Element:

1 Develop design for an enterprise network.

Performance Criteria:

1.1 OHS processes and procedures for a given work area are identified, obtained and understood.
1.2 The extent of the network to be designed is determined from design brief and/or in consultation with appropriate persons
1.3 Business requirements of the enterprise are analysed taking into account existing and projected business model, organisational and Information Technology management structures.
1.4 Consideration is given to factors that will have an impact on the design such as business priorities, growth, growth strategy, regulatory framework, risk, and cost.
1.5 Existing and planned technical and environment goals of the enterprise are evaluated and documented.
1.6 Consideration is given to technical factors that will have an impact on the design.
1.7 Client access and end-user needs and usage patterns and disaster recovery requirements are evaluated and documented.
1.8 Design specification is written using information obtained from the analysis and evaluations of enterprise business and technical requirements
1.9 Network specification is presented and discussed with person(s) of higher authority.
1.10 Alterations to the network specification resulting from the presentation/discussion are negotiated with person(s) of higher authority within the constraints of organisation’s policy.

Element:

2 Design an enterprise network.

Performance Criteria:

2.1 Knowledge and complexities of alternative network infrastructures and currently available technologies are applied to network design.
2.2 Network design is developed to incorporate all required Wide Area Network (WAN) infrastructure, Internet connectivity and implementation and management strategies.
2.3 Risk management strategies are sought and obtained for incorporating into the network design.
2.4 Network design is reviewed against all inputs and adjusted to rectify any anomalies. 2.5 Network design proposal is documented in accordance with organisation policies and procedures.
2.6 Network design is presented and discussed with person(s) of higher authority.
2.7 Alterations to the network design resulting from the presentation/discussion are negotiated with person(s) of higher authority within the constraints of organisation’s policy.
2.8 Final design is documented and approval obtained from appropriate person(s).

Element:

3 Implement and manage an enterprise network.

Performance Criteria:

3.1 OHS risk control measures and procedures for carrying out the work are followed.
3.2 Server and client computer hardware are installed and configures in compliance with design specifications and network industry standards.
3.3 User and Group objects objects are created and group policy implemented.
3.4 Directory services, data storage, shared resources Internet information services, remote access and network security are managed to ensure effective
operation of the network.
3.5 Approaches to issues/problems are analysed to provide most effective solutions. 3.6 Quality of work is monitored against personal performance agreement and/or established organisational or professional standards.

Element:

4 Diagnose network malfunctions. 

Performance Criteria:

4.1 OHS risk control measures and procedures for
carrying out the work are followed.
4.2 Network operation is monitored and malfunctions are diagnosed to ascertain their cause using network diagnostic tools.
4.3 Network malfunctions are rectified using effective techniques and drawing knowledge of network topology and complexities of network interactivity.
4.4 Approaches to issues/problems are analysed to provide most effective solutions.
4.5 Quality of work is monitored against personal performance agreement and/or established organisational or professional standards.

Element:

5 Report network management activities

Performance Criteria:

5.1 Written justification is produced for enterprise network services solutions and forwarded to appropriate person/s in accordance with established procedures.
5.2 Network service development records are maintained in accordance with established procedures.


Learning Outcomes



Details of Learning Activities

This unit covers designing, managing, monitoring and diagnosing enterprise servers. It encompasses safe working practices,installing and managing Exchange Server, configuring Mailbox servers, managing email addresses, managing client access, managing message transport, managing availability,backup and recovery and maintaing the messaging system.
Note: This unit applies to all aspects of Electrotechnology – engineering applications only. For general competencies related to Information Technologies refer to the latest endorsed IT Training Package.


Teaching Schedule

ISYS5672C
Week 1 - Installing and Configuring Exchange Server 2007
Week 2 - Configure Exchange Server Roles
Week 3 - Exchange Server 2007 administration Tools
Week 4 - Managing Recipient Objects
Week 5 - Managing E-Mail Addresses and Address Lists
Week 6 - Managing Client Access
Week 7 - Message Transport
Week 8 - Availability & Backup
Week 9 - Practical Test I                                                                                                                                                                                                                                                                                                                  Week 10 - Client Performance Connectivity
Week 11 - Trobleshooting Assignment - Introduction and Discussion
Week 12 - Access to Message Contents
Week 13 - Torubleshooting Mail Flow
Week 14 - Troubleshooting Mail box Servers
Week 15 - Revision, Catch-up labs 
Week 16 - Practical Test II                                                                                                                                                                                                                                                                                                               Week 17 - Final Written Exam                                                                                                                                                                                                                                                                                                        Week 18 - Alternative Assessments, Laboratory Catch-up


Learning Resources

Prescribed Texts


References

Microsoft Official Course, Introduction to Installing and Managing Microsoft Exchange Server 2007


Other Resources


Overview of Assessment

Laboratories
Practical Tests
Written Test


Assessment Tasks

Lab Journal  - 10%

Practical Test ((Laboratory)

Practical Exam I - 25%

Practical Exam II - 25%

Final Written Exam - 40%


Assessment Matrix

Course Overview: Access Course Overview