Course Title: Design and manage enterprise networks

Part B: Course Detail

Teaching Period: Term1 2011

Course Code: ISYS5672C

Course Title: Design and manage enterprise networks

School: 130T Vocational Engineering

Campus: City Campus

Program: C6084 - Advanced Diploma of Computer Systems Engineering

Course Contact: Program Manager

Course Contact Phone: +61 3 99254468

Course Contact Email: engineering-tafe@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no prerequisite competencies for this unit.

Course Description

This unit covers designing, managing, monitoring and diagnosing enterprise servers. It encompasses safe working practices, designing and managing Domain Name Server (DNS), Email servers, Dynamic Host Configuration Protocol (DHCP), Remote and managing activities.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

UEENEED014B Design and manage enterprise networks

Element:

1 Develop design for an enterprise network.

Performance Criteria:

1.1 OHS processes and procedures for a given work area are identified, obtained and understood.
1.2 The extent of the network to be designed is determined from design brief and/or in consultation with appropriate persons
1.3 Business requirements of the enterprise are analysed taking into account existing and projected business model, organisational and Information Technology management structures.
1.4 Consideration is given to factors that will have an impact on the design such as business priorities, growth, growth strategy, regulatory framework, risk, and cost.
1.5 Existing and planned technical and environment goals of the enterprise are evaluated and documented.
1.6 Consideration is given to technical factors that will have an impact on the design.
1.7 Client access and end-user needs and usage patterns and disaster recovery requirements are evaluated and documented.
1.8 Design specification is written using information obtained from the analysis and evaluations of enterprise business and technical requirements
1.9 Network specification is presented and discussed with person(s) of higher authority.
1.10 Alterations to the network specification resulting from the presentation/discussion are negotiated with person(s) of higher authority within the constraints of organisation’s policy.

Element:

2 Design an enterprise network.

Performance Criteria:

2.1 Knowledge and complexities of alternative network infrastructures and currently available technologies are applied to network design.
2.2 Network design is developed to incorporate all required Wide Area Network (WAN) infrastructure, Internet connectivity and implementation and management strategies.
2.3 Risk management strategies are sought and obtained for incorporating into the network design.
2.4 Network design is reviewed against all inputs and adjusted to rectify any anomalies.
2.5 Network design proposal is documented in accordance with organisation policies and procedures.
2.6 Network design is presented and discussed with person(s) of higher authority.
2.7 Alterations to the network design resulting from the presentation/discussion are negotiated with person(s) of higher authority within the constraints of organisation’s policy.
2.8 Final design is documented and approval obtained from appropriate person(s).

Element:

3 Implement and manage an enterprise network.

Performance Criteria:

3.1 OHS risk control measures and procedures for carrying out the work are followed.
3.2 Server and client computer hardware are installed and configures in compliance with design specifications and network industry standards.
3.3 User and Group objects objects are created and group policy implemented.
3.4 Directory services, data storage, shared resources Internet information services, remote access and network security are managed to ensure effective
operation of the network.
3.5 Approaches to issues/problems are analysed to provide most effective solutions.
3.6 Quality of work is monitored against personal performance agreement and/or established organisational or professional standards.

Element:

4 Diagnose network malfunctions. 

Performance Criteria:

4.1 OHS risk control measures and procedures for
carrying out the work are followed.
4.2 Network operation is monitored and malfunctions are diagnosed to ascertain their cause using network diagnostic tools.
4.3 Network malfunctions are rectified using effective techniques and drawing knowledge of network topology and complexities of network interactivity.
4.4 Approaches to issues/problems are analysed to provide most effective solutions.
4.5 Quality of work is monitored against personal performance agreement and/or established organisational or professional standards.

Element:

5 Report network management activities

Performance Criteria:

5.1 Written justification is produced for enterprise network services solutions and forwarded to appropriate person/s in accordance with established procedures.
5.2 Network service development records are maintained in accordance with established procedures.

Learning Outcomes



Details of Learning Activities

This unit covers designing, managing, monitoring and diagnosing enterprise servers. It encompasses safe working practices,installing and managing Exchange Server, configuring Mailbox servers, managing email addresses, managing client access, managing message transport, managing availability,backup and recovery and maintaing the messaging system.

Classroom activities:
Lectures: to introduce the important concepts.
• Attending lectures will make it much easier for you to understand the central concepts of the course
• You will feel more comfortable and you will learn more if you read the relevant material before you attend the lectures
Tutorials: to enable you to ask questions and to clarify unresolved issues
• Review the material and prepare your questions before you come to class.
• There will be an overview of course content with a focus on the material students find difficult
• If something is unclear or if you find yourself falling behind please ask for help immediately
• You may be given worksheets to complete during the tutorial

Occupational Health and Safety:
• Conduct in lecture theatres, classrooms and laboratories will be of a standard required by OH&S legislation as applied to industry.
• You must behave in such a way as not to place the health and safety of yourself or anyone else at risk
• Covered shoes must be worn in all labs
• Thongs and sandals must not be worn in any lab
Preparation for the Work place:
All skills and knowledge in this course are oriented towards current industry practices and technologies. An essential industry expectation is that you are responsible for your behaviour and actions. When you are in employment you will be expected to attend work on time on a regular basis, perform you work on time to an accepted standard and be responsible for what you do. Industry will expect you to comprehend and follow both verbal and written instructions. All industry expectations will be applied to you in this course.
You will be expected to:
• Observe all Occupational Health and Safety requirements
• You must behave in such a way as not to place the health and safety of yourself or anyone else at risk
• Prepare for classes
• Attend all classes regularly and on time
• Use your class time in a productive and responsible way
• Finish your work on time to an accepted standard
• Pay attention to, comprehend and follow both verbal and written instructions.
• It is your personal responsibility to be aware of course requirements and timelines
• Please ask if something is not clear
The Preparation for the Workplace component will be an essential part of the assessment for this course. It will be included in the assessment of the practical and work simulated activities.
Activities Outside of Class:
It is expected that students allocate at least 60% of course hours for reading, independent study, project research, design, implementation, testing and problem solving activities.

Note: This unit applies to all aspects of Electrotechnology – engineering applications only. For general competencies related to Information Technologies refer to the latest endorsed IT Training Package.


Teaching Schedule

Week 1
Lecture: Ch 1: Exchange Server 2007 Basics
Lab: Revision of Windows Server 2003/2008 concepts

Week 2
Lecture: Ch. 2: Working with Active Directory
Lab: Understanding DNS Resolution, SMTP, and Exchange Server 2007

Week 3:
Lecture: Ch.2: Working with Active Directory
Lab: Working with Active Directory

Week 4
Lecture: Ch. 3: Deploying Exchange Server 2007
Lab: Deploying Exchange Server 2007

Week 5
Lecture: Ch. 4: Configuring a New Exchange Server, Designing Network to incorporate all WAN infrastructure, Internet connectivity and implementation and management strategies
Lab: Configuring Exchange Server 2007

Week 6
Lecture: Working with Recipient Objects
Lab: Configuring Recipient Objects

Week 7
Lecture: Address Lists, Policies, and Bulk Management
Lab: Configuring Address Lists, Policies, and Bulk Management

Week 8:
Lecture: Working with Public Folders, Network Design Documentation
Lab: Configuring Public Folders

Week 9:
Lecture: Configuring Email Protocols and Transport Rules
Lab Exam I

Week 10:
Lecture: Configuring Security
Lab: Configuring Protocols and Transport Rules

Week 11:
Lecture: Backing Up, Restoring, and Repairing Exchange
Lab: Configuring Security

Week 12:
Lecture: Monitoring Exchange, Monitoring network operation and diagnosing malfunctions
Lab: Backing Up, Restoring, and Repairing Exchange

Week 13:
Lecture: Providiing for Mobile Access and Unified Messaging
Lab: Monitoring Exchange

Week 14:
Lecture: Providing for High Availability
Lab: Configuring Mobile Access and Unified Messaging

Week 15:
Lecture: Revision, Catchup Session
Lab: Configuring High Availability

Week 16:
Lecture: Revision, Exam Preparation
Lab: Revision, Exam Preparation

Week 17:
Lecture: Revision, Exam Preparation
Lab Exam II

Week 18:
Final Written Assessment


Learning Resources

Prescribed Texts

Microsoft Exchange Server 2007 Configuration, Microsoft Official Academic Course (MOAC), Jason W. Eckert, triOS College


References


Other Resources


Overview of Assessment

Laboratories
Practical Tests
Written Test


Assessment Tasks

Lab Exams:-

Lab Test I - 25%

Lab Test II - 25%

Written Exam - 40%

Lab Journal - 10%

This course is graded using the following course grades-

CHD- Competent with High Distinction
CDI- Competent with Distinction
CC- Competent with Credit
CAG- Competency Achieved - Graded
NYC- Not Yet Competent
DNS- Did Not Submit for Assessment. (This grade is only to be used where the student’s attendance in the course has been ‘confirmed’ (but they have not participated in any form of assessment and did not withdraw by the census date.)

Make sure you understand the special consideration policy available at -

http://www.rmit.edu.au/browse;ID=qkssnx1c5r0y (unresolved)  


Assessment Matrix

Course Overview: Access Course Overview