Course Title: Communicate with clients and colleagues to support health care
Part A: Course Overview
Program: C6119 Advanced Diploma of Oral Health (Dental Hygiene)
Course Title: Communicate with clients and colleagues to support health care
Portfolio: SEH Portfolio Office
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
OHTH5734C |
City Campus |
TAFE |
155T Vocational Health and Sciences |
Distance / Correspondence or Face-to-Face or Internet or Workplace |
Term1 2014 |
Course Contact: Eleanor Schroeder
Course Contact Phone: +61 3 93411412
Course Contact Email: eleanor.schroeder@rmit.edu.au
Course Description
This unit covers the skills required to exercise effective communication skills with clients and colleagues to support the delivery of client care services within the health industry.
Pre-requisite Courses and Assumed Knowledge and Capabilities
N/A
National Competency Codes and Titles
National Element Code & Title: |
HLTAMBFC301D Communicate with clients and colleagues to support health care |
Elements: |
1. Exercise effective communication techniques 2. Convey and receive information using available modes of communication 3. Follow routine instructions 4. Communicate with clients 5. Complete reports as required 6. Present a positive image of the organisation to the public |
Learning Outcomes
On completion of this unit you will have the skills required to exercise effective communication skills with clients and colleagues to support the delivery of client care services within the health industry.
Overview of Assessment
Assessment will include oral and written reports on case studies