Course Title: Communicate with clients and colleagues to support health care

Part A: Course Overview

Program: C6119 Advanced Diploma of Oral Health (Dental Hygiene)

Course Title: Communicate with clients and colleagues to support health care

Portfolio: SEH Portfolio Office

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

OHTH5734C

City Campus

TAFE

155T Vocational Health and Sciences

Distance / Correspondence or Face-to-Face or Internet or Workplace

Term1 2014

Course Contact: Eleanor Schroeder

Course Contact Phone: +61 3 93411412

Course Contact Email: eleanor.schroeder@rmit.edu.au



Course Description

This unit covers the skills required to exercise effective communication skills with clients and colleagues to support the delivery of client care services within the health industry.

Pre-requisite Courses and Assumed Knowledge and Capabilities

N/A



National Competency Codes and Titles

National Element Code & Title:

HLTAMBFC301D Communicate with clients and colleagues to support health care

Elements:

1. Exercise effective communication techniques

2. Convey and receive information using available modes of communication

3. Follow routine instructions

4. Communicate with clients

5. Complete reports as required

6. Present a positive image of the organisation to the public


Learning Outcomes

On completion of this unit you will have the skills required to exercise effective communication skills with clients and colleagues to support the delivery of client care services within the health industry.


Overview of Assessment

Assessment will include oral and written reports on case studies