Course Title: Work effectively with culturally diverse clients and co-workers
Part B: Course Detail
Teaching Period: Term1 2014
Course Code: EMPL5909C
Course Title: Work effectively with culturally diverse clients and co-workers
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C6119 - Advanced Diploma of Oral Health (Dental Hygiene)
Course Contact: Sue Fatone
Course Contact Phone: +61 3 93411406
Course Contact Email: sue.fatone@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Eleanor Schroeder - 93411412
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
N/A
Course Description
This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
HLTHIR403C Work effectively with culturally diverse clients and co-workers |
Element: |
1. Reflect cultural awareness in work practice |
Performance Criteria: |
1.1 Demonstrate awareness of culture as a factor in all human behaviour by using culturally appropriate work practices |
Element: |
2. Accept cultural diversity as a basis for effective work place and professional relationships |
Performance Criteria: |
2.1 Show respect for cultural diversity in all communication and interactions with co-workers, colleagues and clients |
Element: |
3. Communicate effectively with culturally diverse persons |
Performance Criteria: |
3.1 Show respect for cultural diversity in all communication with clients, families, staff and others |
Element: |
4. Resolve cross-cultural misunderstandings |
Performance Criteria: |
4.1 Identify issues that may cause conflict |
Learning Outcomes
On completion of this unit you will have developed a cultural awareness required for effective communication and cooperation with persons of diverse cultures.
Details of Learning Activities
Learning activities: Includes a combination of some or all of the following, Class attendance and participation, individual or group project work, e-learning, self-directed learning, Blackboard collaborate.
role-play/simulation, Pre-Clinical and clinical practice in the simulation lab / undergraduate teaching clinic
Learning Outcomes : To be able to practice effectively as a Professional Dental Hygienist, according to the guidelines and within your scope of practice.
Teaching Schedule
Timetable to be issued
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment will include an oral presentation, interview patient in the clinic and clinical assessment
Assessment Tasks
Assessment for this course forms part of the Advanced Diploma of Oral Health (Dental hygiene)
Refer to the Australian Dental Council June 2011 document “Professional attributes and competencies of the newly qualified dental hygienist for additional information”
Primary assessment involves on-going practical and applied assessment in a clinical workplace or simulated environment such as a supervised student clinic.
Assessment is typically based around written and/or online tests, assignments, reflective journals, evidence portfolio’s, logbooks and/or practical demonstrations.
Competency based training requires the student to be in attendance in order for assessment to be undertaken.
Assessment is undertaken through successful completion of all assessment activities and classroom, project & industry participation.
Assessments are spaced across the duration of the course, in order for your teacher to provide you with progressive feedback.
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
An RMIT assessment charter (http://mams.rmit.edu.au/kh6a3ly2wi2h1.pdf ) summarises your responsibilities as an RMIT student as well as those of your teachers.
Your course assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced in a single document, the Assessment policies and procedures manual (http://www.rmit.edu.au/browse;ID=ln1kd66y87rc).
Assessment Matrix
Overview of assessment
May include:
Observation in the work place with questioning to address
appropriate application of knowledge
• written assignments/projects/exam
• case study and scenario as a basis for discussion of issues and strategies to contribute to best practice
• questioning – verbal and written
• completion of clinical log book
70% Pass mark
Course Overview: Access Course Overview