Course Title: Work effectively with culturally diverse clients and co-workers
Part B: Course Detail
Teaching Period: Term1 2015
Course Code: EMPL5909C
Course Title: Work effectively with culturally diverse clients and co-workers
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C6119 - Advanced Diploma of Oral Health (Dental Hygiene)
Course Contact: Sue Fatone
Course Contact Phone: +61 3 93411406
Course Contact Email: sue.fatone@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Marcella Sabo
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
N/A
Course Description
This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
HLTHIR403C Work effectively with culturally diverse clients and co-workers |
Element: |
1. Reflect cultural awareness in work practice |
Performance Criteria: |
1.1 Demonstrate awareness of culture as a factor in all human behaviour by using culturally appropriate |
Element: |
2. Accept cultural diversity as a basis for effective work place and professional relationships |
Performance Criteria: |
2.1 Show respect for cultural diversity in all communication and interactions with co-workers, |
Element: |
3. Communicate effectively with culturally diverse persons |
Performance Criteria: |
3.1 Show respect for cultural diversity in all communication with clients, families, staff and |
Element: |
4. Resolve cross-cultural misunderstandings |
Performance Criteria: |
4.1 Identify issues that may cause conflict |
Learning Outcomes
On completion of this unit you will have developed a cultural awareness required for effective communication and cooperation with persons of diverse cultures.
Details of Learning Activities
Classroom workshop/discussion
Teaching Schedule
Date of class 2015 |
HLTIR403B Work effectively with cultural diverse clients and co-workers |
12 Feb |
Lecture: Reflect cultural awareness in the workplace. Accept cultural diversity as a basis for effective work place and professional relationships. Communicate effectively with culturally diverse persons. Resolve cross-cultural misunderstandings. Assessment task issued.
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13 Mar |
Assessment task: Submit written report |
17 Mar |
Assessment task: Oral presentation with PowerPoint and third party evidence |
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Learning Resources
Prescribed Texts
Refer to your booklist , located in blackboard |
References
Other Resources
Resources are posted on Blackboard
Overview of Assessment
Assessment will include an oral presentation, interview patient in the clinic and clinical assessment
Assessment Tasks
Task 1 : Interview a person from a NESB against set questions and a written report
TAsk:2 Oral presentation using a criteria about an allocated culture and the health beliefs and impact on culture on health outcomes
Assessment Matrix
RMIT University Unit : Work effectively with cultural diverse clients and co-workers RMIT University code: EMPL 5909C Nominal hours: |
National Unit Code: HLTIR403B |
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Assessment Tasks |
Elements/ PCs |
Required Knowledge (11) |
Required Skills (7) |
Critical aspects of assessment (3) |
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1/3 |
2/3 |
3/4 |
4/4 |
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|
|
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Interview and written report
|
1.1 1.2 1.3
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2.1 2.2 2.3 |
3.1 3.2 3.3 3.4 |
4.1 4.2 4.3 4.4 |
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|
|
|
11 |
7 |
3 |
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Oral presentation/third party evidence |
1.1 1.2 1.3
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2.1 2.2 2.3 |
3.1 3.2 3.3 3.4 |
4.1 4.2 4.3 4.4 |
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|
|
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11 |
7 |
2 |
|
Other Information
Late work that is submitted without an application for an extension (see below) will not be corrected.
• APPLICATION FOR EXTENSION OF TIME FOR SUBMISSION OF ASSESSABLE WORK - A student may apply for an extension of up to 7 days from the original due date. They must lodge the application form (available http://www1.rmit.edu.au/students/assessment/extension) at least 24 hours before the due date. The application is lodged with the School Admin Office on Level 3 of Dental Hospital. Students requiring longer extensions must apply for SPECIAL CONSIDERATION.
• For missed assessments such as exams- you (& your doctor if you are sick) must fill out a special consideration form. This form must be lodged online with supporting evidence prior to, or within, 48 hours of the scheduled time of examination http://www1.rmit.edu.au/students/specialconsideration
Note: Assignments and oral presentations will be marked as Satisfactory/Not satisfactory.
Students may be given the opportunity to resubmit the assignment if this is requested by the teacher and approved by the co-ordinator.
Students are required to achieve a Pass grade in both the exam and assignments to achieve Competence for this course
Course Overview: Access Course Overview