Course Title: Maintain business resources

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: OFFC5267C

Course Title: Maintain business resources

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C6123 - Advanced Diploma of Dental Prosthetics

Course Contact: Mark Doherty

Course Contact Phone: Ph: (03) 9341 1407

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Craig McCracken 9341 1410

Nominal Hours: 15

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

Maintain business resources

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBADM311A Maintain business resources


1. Advise on resource requirements

Performance Criteria:

1.1. Calculate estimates of future and present business resource needs in accordance with organisational requirements
1.2. Ensure advice is clear, concise and relevant to achievement of organisational requirements
1.3. Provide information on the most economical and effective choice of equipment, materials and suppliers
1.4. Identify resource shortages and possible impact on operations


2. Monitor resource usage and maintenance

Performance Criteria:

2.1. Ensure resource handling is in accordance with established organisational requirements including occupational health and safety requirements
2.2. Use business technology to monitor and identify the effective use of resources
2.3. Use consultation with individuals and teams to facilitate effective decision making on the appropriate allocation of resources
2.4. Identify and adhere to relevant policies regarding resource use in the performance of operational tasks
2.5. Routinely monitor and compare resource usage with estimated requirements in budget plans


3. Acquire resources

Performance Criteria:

3.1. Ensure acquisition and storage of resources is in accordance with organisational requirements, is cost effective and consistent with organisational timelines
3.2. Acquire resources within available time lines to meet identified requirements
3.3. Review resource acquisition processes to identify improvements in future resource acquisitions

Learning Outcomes

On completion of this unit you will have the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks.


Details of Learning Activities

Working in small groups, identify
• the range of business resources and technology applicable to the conduct of the dental prosthetist practice
• the types of policies, procedures and systems required to manage these resources effectively

Student Managed:
• Develop a Strategic Business Plan
• Demographic/cohort research (Statistical analysis)

Group Work:
• Share ideas re development of a Strategic Business Plan


Teaching Schedule

Legislation, codes and national standards relevant to the workplace
Organisational requirements may be included in:
quality assurances and/or procedures manuals
goals, objectives, plans, systems and processes
legal and organisational policy/guidelines and requirements
business and performance plans
security and confidentiality requirements
management and accountability channels
access and equity principles and practice
ethical standards
Occupational Health and Safety policies, procedures and programs
quality and continuous improvement processes and standards
defined resource parameters
manufacturer’s and operational specifications
Resource acquisition processes eg:
tendered processes
non-tendered processes
contracted supplier ordering
internal approvals
periodic forecasts

Teacher: Brenda Hughes

Learning Resources

Prescribed Texts


Other Resources

Online research.
RMIT Library.

Overview of Assessment

Development of a business plan.

Assessment Tasks

This unit is to be assessed in conjunction with BSBFIA301A: Maintain financial records.

Assessment part 1

Produce a detailed business plan for the establishment of a dental prosthetist practice. In Stage 1 the detailed plan will address the following issues for the future business:
• Market Analysis
• Competition
• Product(s) or Service(s)
• Marketing Strategy
• Product or service production
• SWOT analysis
• Business structure
• Management and ownership
• Key objectives

Word Processed Report

Assessor: Brenda Hughes


Assessment Matrix

Production of a business plan that addresses all of the performance criteria. 100%

Course Overview: Access Course Overview