Course Title: Provide leadership in promoting effective work practices in health

Part B: Course Detail

Teaching Period: Term1 2016

Course Code: GEDU6048C

Course Title: Provide leadership in promoting effective work practices in health

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C6135 - Advanced Diploma of Myotherapy

Course Contact: Joshua Davies

Course Contact Phone: +61 3 9925 4333

Course Contact Email: joshua.davies@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Jade Cusworth

jade.cusworth@rmit.edu.au

03 9925 8382

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

This course is delivered concurrently with the following courses:
CHCCOM403C    Use targeted communication skills to build strong relationships
BSBRKG502B      Manage and monitor business or records systems
 

Course Description

This course covers the skills required to provide leadership in establishing ethical and high quality work practices, to others working within the health industry. Leadership can be provided and/or modeled to clinic staff or allied professionals.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTHIR505D Provide leadership in promoting effective work practices in health

Element:

Emphasise importance of hygiene and infection control

Performance Criteria:

4.1 Maintain personal hygiene according to organisation requirements

4.2 Regularly review reporting and take appropriate action to deal with potential infectious and other workplace hazards
 

Element:

Initiate professional development and improved work practices

Performance Criteria:

2.1 Identify own skill development needs to contribute to innovation and best practice service delivery across the profession

2.2 Identify and communicate relevant skill development opportunities to others to encourage their professional development

2.3 Utilise designated skill development activities including induction and training where necessary

2.4 Develop and implement where relevant practices to maintain own workplace health in accordance with work health and safety (WHS) guidelines including infection control

2.5 Seek advice and assistance from legitimate sources as and when appropriate to improve work performance

2.6 Adjust work practices to incorporate advice that addresses performance issues in order to maintain agreed work outcomes

2.7 Encourage and support others to manage own levels of stress and fatigue to ensure ability to work safely
 

Element:

Initiate quality activities

Performance Criteria:

3.1 Embrace and communicate relevant accreditation and other standards to support the delivery of agreed service standards

3.2 Routinely review performance against agreed standards

3.3 Develop and maintain partnerships with stakeholders such as the client, the broader community and other professional health service providers, to measure the satisfaction with the quality of health services
 

Element:

Model ethical work practices

Performance Criteria:



1.1 Establish and manage processes to ensure confidentiality of client information is maintained

1.2 Actively follow up and rectify indications of variance from the agreed ethical practices

1.3 Model work practices that show respect for client and staff rights to set the tone of the workplace

1.4 Develop and display code of ethics for the workplace to support a professional delivery of services which are responsive to cultural and individual differences

1.5 Monitor and audit the understanding and application of the principles of duty of care in all relevant work activities

1.6 Develop, communicate and monitor relevant procedures, policies, awards, standards and legislation for compliance
 


Learning Outcomes



Details of Learning Activities

Learning Activities:
1. Read indicated course notes for HLTHIR505D Provide leadership in promoting effective work practices in health
2. Attend and participate in classes which are designed specifically to enable you to manage and monitor business or records systems
3. Complete all handouts that are distributed in class and add them to your Portfolio
4. Complete all learning activities located within the class notes.
 


Teaching Schedule

 Topics:

- Model ethical work practices

- Initiate professional development and improved work practices

- Initiate quality activities
 

 

 

Week

Date

Learning Schedule

8

15.02.16

Overview of all units

Contribute to effective communication strategies & Use specific communication techniques

Identify communication strategies to build relationships

9

22.02.16

Facilitate discussions & The organisation of work teams

Host Staff Meeting

10

29.02.16

Model ethical work practices & Initiate professional development

11

07.03.16

Online Task and Quiz (No face to face tasks)

12

14.03.16

 Labour Day Holiday

13

21.03.16

Initiate Quality Activities

Hygiene and infection control

14

28.03.16

Mid Semester Break

15 

 04.04.16

Determine requirements of systems

 

 

16

11.04.16

Devise an appropriate record keeping system
 

17

 18.04.16

Develop an implementation plan

18

 25.04.16

Monitor and review systems

19

02.05.16 

Identify and respond to problems and changes

20

 09.05.16

Contracts, business/professional goals and networking

21

 16.05.16

Assignment Website

22

 23.05.16

Assignment Website

23

 30.5.16

Assignment Website


Learning Resources

Prescribed Texts

No prescribed text


References


Other Resources

1. Class notes HLTHIR505D
2. PowerPoint Summary
3. Additional learning materials available through the Learning Hub
4. RMIT Library (www.rmit.edu.au/library)
 

Students should also make note of the Student Services and Study and Learning Centre that are available to all enrolled students (www.rmit.edu.au/studyandlearningcentre)


Overview of Assessment

Assessment for this course forms part of the Advanced Diploma Remedial Massage (Myotherapy).
Primary assessment involves on-going practical and applied assessment in a clinical workplace or simulated environment such as a supervised student clinic.
Assessment is typically based around written and/or online tests, assignments, reflective journals, evidence portfolio’s, logbooks and/or practical demonstrations.
Competency based training requires the student to be in attendance in order for assessment to be undertaken.
Assessment is undertaken through successful completion of all assessment activities and classroom, project & industry participation.
Assessments are spaced across the duration of the course, in order for your teacher to provide you with progressive feedback.
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
An RMIT assessment charter (http://mams.rmit.edu.au/kh6a3ly2wi2h1.pdf) summarises your responsibilities as an RMIT student as well as those of your teachers.
Your course assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced in a single document, the Assessment policies and procedures manual (http://www.rmit.edu.au/browse;ID=ln1kd66y87rc).
 


Assessment Tasks

             

Assessment Tasks

1. Successful Completion of Clinic Skills Observation Log sign off:

Each student is required to successfully complete a clinic shift as the Clinic Manager. During this shift the student is to be responsible for the day-to-day operation of the shift and take accountability for events that happen throughout the shift.
Due 30th May 2016

2. Failing Business Case Study:

Students are required to analyse a Case Study of a failing business and make recommendations to turn the business around. This assignment is to be handed in in stages with the due dates as follows:
Code of Ethics: 7th March 2016
Client Feedback Survey: 21st March 2016
Staff Training Needs: 4th April 2016

Business / Record Systems: 23rd May 2016
Communication Strategy: 23rd May 2016

Complete Assignment: 23rd May 2016

3. Online quiz:

Students will be required to complete an online quiz on the in the time usually allocated to class. It will be a quiz on Determine requirements of Systems Due 4th April 2016

Resources:
1. Class notes HLTHIR505D
2. PowerPoint Summary
3. Additional learning materials available through the Learning Hub
4. RMIT Library (www.rmit.edu.au/library)


 


Assessment Matrix

           

ASSESSMENT METHODS/TYPES OF EVIDENCE:

 

 

Interview/ Verbal Questioning

Self-Reflections

Assignment/ Project

Case Study or Role Play

Third Party Verification

Workplace Performance

Research or Report

Portfolio of Evidence

Written Tasks

 

 

 

 

 

NATIONAL UNIT CODE : HLTHIR505D

NATIONAL UNIT NAME : Provide leadership in promoting effective work practices in health

RMIT CODE:

Co-Delivered with

Elements

Performance Criteria

Related Assessment Tasks

Assessment Method/

Types of Evidence  

1. Model ethical work practices

1.1        Establish and manage processes to ensure confidentiality of client information is maintained

 

 

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

1.2        Actively follow up and rectify indications of variance from the agreed ethical practices

 

Written Task / Workplace Performance

Case Study

1.3        Model work practices that show respect for client and staff rights to set the tone of the workplace

 

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

1.4           Develop and display code of ethics for the workplace to support a professional delivery of services which are responsive to cultural and individual differences

 

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

1.5           Monitor and audit the understanding and application of the principles of duty of care in all relevant work activities

 

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

1.6           Develop, communicate and monitor relevant procedures, policies, awards, standards and legislation for compliance

Workplace Performance

Clinic Skills Observation Log

2. Initiate professional development and improved work practices

2.1           Identify own skill development needs to contribute to innovation and best practice service delivery across the profession

 

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

2.2           Identify and communicate relevant skill development opportunities to others to encourage their professional development

 

Written Task

Case Study

2.3           Utilise designated skill development activities including induction and training where necessary

 

Written Task

Case Study

2.4           Develop and implement where relevant practices to maintain own workplace health in accordance with work health and safety (WHS) guidelines including infection control

 

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

2.5           Seek advice and assistance from legitimate sources as and when appropriate to improve work performance

 

Workplace Performance

Clinic Skills Observation Log

2.6           Adjust work practices to incorporate advice that addresses performance issues in order to maintain agreed work outcomes

 

 

Written Task

Case Study

2.7           Encourage and support others to manage own levels of stress and fatigue to ensure ability to work safely

Workplace Performance

Clinic Skills Observation Log

3.Initiate quality activities

 3.1          Embrace and communicate relevant accreditation and other standards to support the delivery of agreed service standards

 

Written Task

Case Study

 3.2          Routinely review performance against agreed standards

 

 

Workplace Performance

Clinic Skills Observation Log

3.3           Develop and maintain partnerships with stakeholders such as the client, the broader community and other professional health service providers, to measure the satisfaction with the quality of health services

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

4. Emphasise importance of hygiene and infection control

4.1           Maintain personal hygiene according to organisation requirements

 

Written Task

Case Study

4.2           Regularly review reporting and take appropriate action to deal with potential infectious and other workplace hazards

Written Task

Case Study

Assessment Conditions

·          The individual being assessed must provide evidence of specified essential knowledge as well as skills

 

 

 

Consistency of performance should be demonstrated over the required range of situations relevant to the particular workplace

 

 

·          This unit will be most appropriately assessed in a work context or in simulated work environment and under the normal range of work conditions

 

 

 

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

 

 

 

Knowledge Evidence

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

 

 

 

·          Ethical and legal implications of work

 

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

·                   Measures for managing and monitoring infection control

 

 

Written Task

Online Quiz

·                   Processes for developing and managing workplace policies and procedures relating to specific aspects of work performance including:

·                   correct hygiene procedures

·                   discipline procedures

·                   management of unsatisfactory performance

 

Written Task

Online Quiz

Performance Evidence

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

 

 

 

·          In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

·          These include the ability to:

 

 

 

·                   Appropriately communicate and coach on ethical decision making and consultation

 

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

·                   Manage workplace issues and problems

 

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

·                   Provide leadership in the development and communication of policies and procedures

 

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

Take into account and promote appropriate use of opportunities to address waste minimisation, environmental responsibility and sustainable practice issues, including practices to ensure efficient use of resources

 

 

·                   Integrate learning from the broader health profession into improved work practices

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

·                   Develop staff knowledge and application of WHS and hazard identification

 

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

Foundation Skills

 

 

Core Skills from the Australian Core Skills Framework (ACSF)

·         Reading

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

·         Writing

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

·         Oral Communication

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

·         Numeracy

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

·         Learning

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

Employability Skills from the Core Skills for Work Framework (CFW)

 

 

1.    Navigate the world of work

1a. Manage career and work life

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

1b. Work with roles, rights and protocols

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

2.    Interact with others

2a. Communicate for work

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

2b. Connect and work with others

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

2c. Recognise and utilize diverse perspectives

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

3.    Get the work done

3a. Plan and organise

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

3b. Make decisions

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

3c. Identify and solve problems

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

3d. Create and innovate

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

3e. Work in a digital world

Written Task / Workplace Performance

Case Study / Clinic Skills Observation Log

      

 

 

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