Course Title: Lead and manage team effectiveness

Part A: Course Overview

Program: C6147 Advanced Diploma of Community Sector Management

Course Title: Lead and manage team effectiveness

Portfolio: DSC Portfolio Office

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

This course is delivered and assessed in a cluster with:

Lead the work team (CHCMGT003).

Flexible Terms

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban and Social Studies

Face-to-Face or Workplace

VE 2019 (DHHS)


City Campus


375T Vocational Design and Social Context

Face-to-Face or Internet or Workplace

VE 2020 (XXXX),

VE 2020 (HAP1),

VE 2020 (HAP2),

VE 2020 (HAP3)

Course Contact: Clare McGlone

Course Contact Phone: +61 3 9925 7029

Course Contact Email:

Course Description

This course describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable

National Competency Codes and Titles

National Element Code & Title:

BSBWOR502 Lead and manage team effectiveness


1. Establish team performance plan

2. Develop and facilitate team cohesion


3. Facilitate teamwork


4. Liaise with stakeholders


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.  

Overview of Assessment


Assessments will include a combination of tasks including knowledge questions and case study analysis.