Course Title: Lead and manage team effectiveness

Part B: Course Detail

Teaching Period: VE 2020

Class Number: 3428

Class Section: HAP2

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: GEDU6102C

Course Title: Lead and manage team effectiveness

Important Information:

This course is delivered and assessed in a cluster with:

Lead the work team (CHCMGT003).

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C6147 - Advanced Diploma of Community Sector Management

Course Contact: Gwen Cawsey

Course Contact Phone: +61 3 9925 4581

Course Contact Email: gwen.cawsey@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable

Course Description

This course describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWOR502 Lead and manage team effectiveness

Element:

1. Establish team performance plan

Performance Criteria:

1.1 Consult team members to establish a common understanding of team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives

1.2 Develop performance plans to establish expected outcomes, outputs, key performance indicators (KPIs) and goals for work team

1.3 Support team members in meeting expected performance outcomes

Element:

2. Develop and facilitate team cohesion

 

Performance Criteria:

2.1 Develop strategies to ensure team members have input into planning, decision making and operational aspects of work team

2.2 Develop policies and procedures to ensure team members take responsibility for own work and assist others to undertake required roles and responsibilities

2.3 Provide feedback to team members to encourage, value and reward individual and team efforts and contributions

2.4 Develop processes to ensure that issues, concerns and problems identified by team members are recognised and addressed

Element:

3. Facilitate teamwork

 

Performance Criteria:

3.1 Encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes

3.2 Support the team in identifying and resolving work performance problems

3.3 Ensure own contribution to work team serves as a role model for others and enhances the organisation’s image for all stakeholders

Element:

4. Liaise with stakeholders

 

Performance Criteria:

4.1 Establish and maintain open communication processes with all stakeholders

4.2 Communicate information from line manager/management to the team

4.3 Communicate unresolved issues, concerns and problems raised by team members and follow-up with line manager/management and other relevant stakeholders

4.4 Evaluate and take necessary corrective action regarding unresolved issues, concerns and problems raised by internal or external stakeholders


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.  


Details of Learning Activities

Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class, will also be spent working on applied assessment tasks. Note: All learning activities are delivered via remote learning in Semester 2, 2020. 


Teaching Schedule

Workshop title

Unit/s

 

Topics to be covered

Leading Teams

CHCMGT003 Lead the work team

BSBWOR502 Lead and manage team effectiveness

 
  • Leadership in the workplace
  • Leadership styles
  • Group dynamics and team development
  • Team performance planning
  • Individual performance planning
  • Delegation and supervision
  • Managing conflict
  • Performance management
  • Stakeholder communication


Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through: 
The learning Lab 
www.rmit.edu.au/students/study-support/learning-lab 
The Study Support Hub 
https://www.rmit.edu.au/students/study-support/study-support-hub 
English for uni workshops 
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops 

 


Overview of Assessment

 

Assessments will include a combination of tasks including knowledge questions and case study analysis.


Assessment Tasks

Assessment task 1 - Develop a plan team work goals

Assessment task 2 - Develop a plan team work goals knowledge questions

Assessment task 3- Develop individual performance plans

Assessment task 4 -Develop and plan teamwork goals knowledge questions


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. 

 The assessment matrix is located in Canvas, at the end of each assessment task. 

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students 

Course Overview: Access Course Overview