C5397 - Diploma of Community Services

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Plan: C5397 - Diploma of Community Services
Campus: City Campus


Program details
Purpose of the Program
Articulation and pathways
Entrance requirements
External accreditation and industry links
Student expenses and charges in addition to fees
Library, IT and specialist resources

Program details

Award title: Diploma of Community Services
Qualification national code: CHC52015
Nominal hours: 1180
Career: TAFE
Duration: 1 year full-time, two years part time
Location: Melbourne City campus and industry based locations
Owning school: Social Care and Health (535T)
Owning school URL: www.rmit.edu.au/about/schools-colleges/college-of-vocational-education
Partnered offering / Corporate client: Dardi Munwurro, 558 High Street Preston VIC 3072
CRICOS code:

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Purpose of the Program

The Diploma of Community Services equips students with the vocational skills and knowledge required by workers responsible for managing, coordinating and delivering person-centred services to individuals, groups, children, young people and families. At this level, workers haved specialised skills in community services and work autonomously under broad direction from senoir management. Workers are usually providing direct support to individuals or groups of individuals, children, young people and families.

Work may include day-to-day support for individuals and, children, young people and families in community settings or supporting the implementation of specific community-based programs. Roles may provide support, advocacy or interventions to individuals, children, young people and families, groups or communities and range from working under the direction and supervision of others to managing the programs and services themselves.

Occupational titles may include:

  • Assessor
  • Family support worker
  • Case coordinator
  • Group facilitator / coordinator
  • Case worker or manager
  • Client service assessor
  • Community services worker
  • Program coordinator or manager
  • Community worker
  • Senior youth officer
  • Social welfare worker
  • Coordinator family services
  • Support facilitator
  • Early intervention worker
  • Child protection worker


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Articulation and pathways

If you have already developed areas of skill and knowledge included in this program (for example, through prior studies or work experience), you can apply for credit once you have enrolled in this program.

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Entrance requirements

The entry requirements for the program meet the skills and knowledge needed for a diploma.

You must:

  • have completed a Certificate IV in Community Services or a related field (e.g. Youth Work, Disability and/or Alcohol & Other drugs).  


  • have sufficient relevant experience and knowledge of community services work.


  • be currently employed in a community services organisation working with individuals, children, yougn people and families

To be selected your application must include:

  • a statement of your interest and experience in Community Services.
  • a current CV reflecting your experience in the Community Services Industry
  • a reference letter from the organisation where you are currently employed stating their support for your studies and for work placements and assessment in the workplace.

Note: You must have a current Working with Children Check and Police Check.

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External accreditation and industry links

RMIT has formed a partnership with the Dardi Munwurro, an Aboriginal Men’s Healing and Family Violence service to deliver the Diploma of Community Services.  The program is targeted to Aboriginal workers currently employed at Dardi Munwurro and in Aboriginal and non-Aboriginal services providing healing and family violence services to Aboriginal men, women, families and community members.  

Dardi Munwurro has a partnership with the Healing Foundation the national peak body for healing for Aboriginal Australians and their work on healing informs the program content.  Dardi Munwurro also has key partners including Djirra, the Aboriginal Family Violence Prevention and Legal Service, VALS: Victorian Aboriginal Legal Service, Elizabeth Morgan House Aboriginal Women’s Services.Industry partners are active participants in the selection of electives, delivery and assessment tasks through membership of the Industry Advisory Committee. 

This program is not externally accredited. 

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Student expenses and charges in addition to fees

Once you are enrolled as a student in this program you will need to allow for expenses other than university tuition fees.  Additional expenses may relate to the purchase of lecture notes, textbooks, stationery, consumables such as printer paper, fees levied by commercial internet service providers for internet access outside of the university campus, and other relevant costs.

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Library, IT and specialist resources

As a student enrolled in a program at RMIT University you can access the extensive services, facilities and study space provided by the Library. You can access books, journals and other course related materials, such as DVDs, newspapers and e-books. Through our document delivery service you can also request items from any library in the world. Computers for study are available at every Library site, where you can access the Internet, your student portal or Library e-resources. If you have a laptop you can access the RMIT University wireless network in the Library.

Library staff can show you how to find information for your assignments or you can work through web-based tutorials or use our online Ask a Librarian service.

The Library is continually expanding our electronic collections to make it easier for you to get the information you need when you need it. All RMIT University students have unlimited access to quality electronic resources such as, e-books, e-journals and newspapers.

Online learning tools and content:

You can access online learning tools and content for your program and associated courses at myRMIT.

Services available to you as a student at RMIT University:

RMIT University provides a wide range of resources and opportunities to assist your learning and wellbeing so you can achieve your study and career goals. Services are available face to face and online assisting with:

  • transition to tertiary study and learning
  • study skills, academic skills including literacy, mathematics and basic sciences if relevant
  • enabling assistance if you have a disability, long term medical condition or other form of disadvantage which may impact on your learning
  • career development and employment
  • living and wellbeing (including advice on health, housing and financial matters)
  • opportunities for scholarships, leadership and study abroad
  • opportunities for participating in arts, sport, recreation, fitness activities as well as student activism and university governance

Supports for Indigenous students

The Indigenous Tutorial Assistance Scheme (ITAS) is a specialised tutorial program established by the Commonwealth Government to improve the education of Aboriginal and Torres Strait Islander people. ITAS offers free tuition for courses in a student's main education program. At RMIT, ITAS is managed by the Ngarara Willim Centre.

The Ngarara Willim Centre (NWC) will provide ITAS tutoring for Aboriginal students identified as in need. For industry based groups delivery would be through an onsite group tutoring session/s/mode. NWC providse additional student support to Aboriginal sutdents through access to the NGW student lounge. NWC staff are available to support Indigenous students. NWC staff will also facilitate connection and assistance with RMIT mainstream support such as academic support, counselling, and wellingbeing services.

Study and learning support

If you specifically require assistance with language and study skills can access the Study and Learning Centre (SLC) which is located in RMIT Connect, Building 8, Level 4, 394 Swanston Street, Melbourne.

The SLC is committed to maximising students' learning experiences at RMIT. It offers practical advice on assignment writing and discipline-specifc language and learning skills which students can access in person or online. Learning Resources and services are available via the Learning Lab (https://emedia.rmit.edu.au/learninglab/welcome). The SLC can also integrate the development of specific skills students need for success into the curriculum, including any language, literacy or numeracy issues.

If you have a disability, long-term illness and/or mental health condition can access support form the Equitable Learning Team. In consultation with you, the ELT detrmines Reasonable Adjustments (RAs) and Equitable Assessment Arrangements (EAAs) which help to provide students with equal opportunity in their studies in accordance with the Commonwealth Disability Discrimination Act 1992. The Equitable Learning Team also provides staff and students with information and assistance in relation to disability related matters.

You can find more information at www.rmit.edu.au/students.

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