Enterprise Systems

Track Description

Enterprise System (ES), as one of the most costly Information Systems investment by an organization, has gained significant trajectory in terms of research for the past two decades. As a large-scale, integrated software package, ES streamlines, coordinates and manages almost all the business processes and information flow across multiple business units (e.g. accounting, marketing, manufacturing and logistics). Due to its organization-wide impact, significant research attention has been expanded to understand various essential, yet complex issues relating to ES design, implementation, adoption, and upgrade.

To provide better services to organizational users, ES has developed, over the years, from providing back office services (known as Enterprise Research Planning system) to affording front office and inter-organizational services (such as Customer Relationship Management and Supply Chain Management systems). Recently, ES vendors have begun exploring the new era of ES applications with Cloud ERP computing, web services (e.g web 2.0 role in ES), high-performance analytics appliance (e.g SAP HANA) to improve ES use experience. Thus, such rapid technological development and its indispensable role in an organization warrant novel and forward looking papers, which propose and critically evaluate new ways of thinking about business processes, system development, and enterprise architecture.

We welcome not only papers that adopt conceptual and empirical researches, but also articles that contain teaching cases and other ES curriculum materials. We also encourage submissions from researchers representing all ontological perspectives. Our intention is to provide a forum for bringing both together researchers and educators with alike interests to (a) share their current work and plan future directions for the field, and (b) stimulate future collaborations in both research and curriculum development.

Relevant Topics

Some of the possible topics (but not limited to) are:

  • Business Intelligence and Knowledge Management in ES
  • Business process management frameworks (e.g., COBIT, Six-sigma, PMI and SCOR)
  • Business process management, adoption, governance and innovation
  • Cloud ES, ERP II and Business Process Modeling Tools
  • Empirical evidence of ES Learning Outcomes
  • ES approaches to innovative curriculum, business, and engineering programs
  • ES design, implementation, and maintenance
  • ES’s benefit evaluation and realization
  • ES post-implementation challenges, issues and critical success factors
  • ES selection and adoption
  • Extended ES, including SCM system and CRM system
  • Inter- and intra-organizational integration of ES and IT infrastructures
  • Strategic alignment of business process management (e.g., value-based process management)

Track Chairs and Contact Details

Dr. Say Yen Teoh, RMIT University, Australia (sayyen.teoh@rmit.edu.au)

Dr. Chuan-Hoo Tan, City University of Hong Kong, Hong Kong(ch.tan@cityu.edu.hk)

Dr. Shun Cai, Xiamen University, China (caishun@xmu.edu.cn)

See also…

School of Business IT and Logistics
The School of Business IT and Logistics provides high quality technical and professional education in: Business Information and Communications Technology, in Information Management and Librarianship and in Logistics and Supply Chain Management education within a comprehensive business context – ensuring the employability of its graduates.