Course Title: Work effectively with carers and families in complex situations

Part A: Course Overview

Program: C0045

Course Title: Work effectively with carers and families in complex situations

Portfolio: DSC

Nominal Hours: 65.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban & Social Studies


Term1 2014,
Term1 2015

Course Contact: Bronwyn Tanti

Course Contact Phone: +61 3 9925 9079

Course Contact Email:

Course Description

This course describes the knowledge and skills required to support the care relationship for clients with carers and families in complex situations. This course may apply to work in a range of community sector contexts, particularly in client assessment and case management, and working with clients who have complex needs requiring a range of care solutions.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None required.

National Competency Codes and Titles

National Element Code & Title:

CHCCM705C Work effectively with carers and families in complex situations


1. Identify and address the needs of carers and families

2. Involve carers and families in assessment and care planning processes

3. Involve carer/s, family and other informal support persons in monitoring client care plan implementation

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Overview of Assessment

Assessment for this course is based on written case study identifying the situation and presenting issues of a client you are currently working or have worked with.