Course Title: Provide leadership as a practitioner in community services

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: HWSS5714C

Course Title: Provide leadership as a practitioner in community services

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C0045 - Vocational Graduate Certificate in Community Services Practice(Client assessment & case management)

Course Contact : Bronwyn Tanti

Course Contact Phone: +61 3 9925 9079

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None required.

Course Description

This course describes the knowledge and skills required to provide leadership in the practice of one or more disciplines in the community sector. The leadership role includes the development and promotion of effective and where appropriate innovative approaches to achieving outcomes for clients, providing practice supervision of other practitioners and influencing policy and system change. The skills described in this course may be applied across a range of community sector workplace contexts.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCORG701C Provide leadership as a practitioner in community services


1.Identify opportunities for effective leadership as a practitioner in the community sector

Performance Criteria:

1.1 Identify role, responsibilities and parameters for exercising influence in own area of practice
1.2 Clarify own vision, values and key strengths in relation to advancing practice in the current environment for future benefits to the community sector
1.3 Identify areas of practice in need of improvement and explore innovative approaches to achieve enhanced outcomes for individuals, groups and communities
1.4 Identify key people and processes in own and other organisations to support advances in the community sector
1.5 Identify barriers and strategies to influence change in an organisation or between organsiations
1.6 Identify leadership approach to suit the current context and build on own strengths
1.7 Assess factors that may impact on leadership style and role and address in developing aspects of own and organisation practice


2.Work collaboratively with colleagues and other stakeholders

Performance Criteria:

2.1 Develop and maintain consultation structures to support coordinated planning and decision-making in relation to enhancing practice to achieve identified outcomes with individuals, groups and communities
2.2 Develop and maintain strategic alliances with key people to maximise personal and organisation effectiveness
2.3 Routinely model and promote effective practice in the community sector
2.4 Implement appropriate continuous improvement processes to ensure ongoing practice effectiveness
2.5 Provide guidance, coaching and mentoring as appropriate to enhance practice in the sector


3.Promote and maintain quality performance in community sector work

Performance Criteria:

3.1 Research and analyse factors that influence effectiveness of performance
3.2 Develop and implement strategies to promote effectiveness of community sector practice
3.3 Research and establish strategies to develop and maintain quality performance
3.4 Develop, negotiate, promote performance standards and requirements and use to guide organisation and personal practice
3.5 Negotiate implementation of changes to practices, policies and procedures and promote to gain support
3.6 Provide individual or group supervision for other staff

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

You will be involved in learning activities in a day long workshop. Activities will include group discussions, critique of reading material and self-reflection exercises. Reflecting on your own work context is a significant aspect of this course, and you will be given opportunities during the workshop to discuss and think about your practice.

Teaching Schedule

There are 10 workshops scheduled for this program.  This course is taught and assessed together with CHCAD504B: Provide advocacy and representation services and will be covered in detail in workshop 8.
WorkshopDateUnit (s) of Competency
8September 2015

CHCORG701C: Provide leadership as a practitioner in community services

CHCAD504B: Provide advocacy and representation services

Learning Resources

Prescribed Texts

None required


Other Resources

Additional resources will also be available in the learning management tool “Blackboard”. A set of readings will be made available to you prior to each workshop. A list of program specific resources, including journals and texts that may support you in the program, can also be found on the link to the RMIT library in “Blackboard”.

Overview of Assessment

Assessment for this course is based on workplace observation.

Assessment Tasks

This course is assessed together with the following course: CHCAD504B: Provide advocacy and representation services.

For this course the Program Coordinator or one of the facilitators will visit you in your work place.  

Assessment will include an in class group activity focusing on a csase study around identifying leadership and advocacy roles.  You will also submit a written report.

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant course. These are available from the Program Co-ordinator.

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at:;ID=9pp3ic9obks7

Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The student progress policy can be found at:;ID=vj2g89cve4uj1

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site:;ID=kw02ylsd8z3n

Course Overview: Access Course Overview