Course Title: Send and retrieve information using web browsers and email

Part A: Course Overview

Program: C1071

Course Title: Send and retrieve information using web browsers and email

Portfolio: DSC

Nominal Hours: 25.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global Studies, Soc Sci & Plng


Course Contact: Mandy Morrison

Course Contact Phone: +61 3 99254065

Course Contact Email:

Course Description

This unit defines the competency required to complete
basic internet search tasks as well as send and receive
emails with attachments.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

ICAU1133B Send and retrieve information using web browsers and email


1 Access the internet

2 Search the internet

3 Research and apply

4 Send and organise

5 Create an address book

Learning Outcomes

In this course you will explore the following topics:

How to implement workstation adjustment according to OH&S guidelines

· Clear and precise communication
· The logon procedures for accessing a PC
· Organisational guidelines on internet and email usage (‘web etiquette’ or
· Different types of search engines (eg. Google, Alta Vista, Infoseek)

Overview of Assessment

Assessment in this unit of competency is determined via a combination of assessment strategies which will include:

Demonstration of skills in a simulated work context

Oral questions