Course Title: Use, communicate and search securely on the internet

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: OFFC9000C

Course Title: Use, communicate and search securely on the internet

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C1071 - Certificate I in Work Education

Course Contact : Elizabeth-Anne Cotter

Course Contact Phone: +61 3 99254870

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course describes the performance outcomes, skills and knowledge required to connect to the internet, securely send and receive emails, search the internet using web browsers and interact securely and in a socially responsible manner with a range of different internet sites.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICAICT103A Use, communicate and search securely on the internet


1. Connect to and access the internet

Performance Criteria:

1.1 Connect to the internet through the existing internet connection and confirm functionality

1.2 Open an internet browser and set a home page of personal choice by setting internet options

1.3 Ensure internet browser software security

1.4 Adjust the display of the internet browser to suit personal requirements

1.5 Modify toolbar to meet user and internet browser needs

1.6 Access a particular website, note privacy and other conditions of use and retrieve data

1.7 Use socially responsible behaviour when sharing information on the internet

1.8 Enter uniform resource locator (URL) in address line of internet browser


2. Use email for communications

Performance Criteria:

2.1 Open email application package, create new email message and add addressees

2.2 Compose the text of an email message according to organisational guidelines and spell check and edit text as required

2.3 Create and add an automatic signature for the user

2.4 Attach files to the email message where required

2.5 Determine and set a priority and send the email message

2.6 Reply to and forward a received message using available features

2.7 Open and save an attachment to the relevant folder

2.8 Search for, sort and save email message using available settings

2.9 Adjust email accounts to restrict and quarantine possible email security problems

2.10 Print an email message as required


3. Search the internet

Performance Criteria:

3.1 Review organisational guidelines on internet access

3.2 Open an internet application and locate and access a search engine on the internet and define search expressions based on the data required

3.3 Enter appropriate key words into the search engine to locate the desired information

3.4 Refine a search depending on outcomes of the original search

3.5 Save search expression results and present them in a report according to the information requirements

3.6 Create a bookmark within the internet browser or a link for the required web page for the key results

3.7 Save the key results in a bookmark folder

3.8 Modify the internet browser options for printing and print a web page

3.9 Close the internet browser


4. Access and use consumer-specific sites on the internet

Performance Criteria:

4.1 Identify, access and review information-specific sites to gain consumer information

4.2 Identify and use internet application sites to lodge details and gain access and information

4.3 Access and use online forms on the internet


5. Undertake online transactions

Performance Criteria:

5.1 Access an online transaction site

5.2 Ensure security of transaction site

5.3 Enter required information into fields on merchant's website

5.4 Ensure that pop-up dialog boxes, prompts or feedback mechanisms are completed

5.5 Enter, check and make changes to preferred transaction options

5.6 Complete online transaction

5.7 Record and archive receipts according to business processes

5.8 Close down and leave transaction process


6. Conduct an advanced search

Performance Criteria:

6.1 Use search tools and advanced search features

6.2 Use Boolean search techniques when required to enhance the search

6.3 Use multiple or meta-search tools with a range of key words

6.4 Use search engines particular to a field of knowledge to refine the outcome

6.5 Access related virtual community sites and newsgroups and note their objectives and operational arrangements

6.6 Conduct a search with domain names to refine the search


7. Use information that has been located

Performance Criteria:

7.1 Cross-reference information found by using several websites to determine accuracy of information obtained

7.2 Check date that website was last updated or properties of website to determine currency of information

7.3 Determine website authority by looking at copyright statements, privacy statements and organisational information

7.4 Save and print information found in different file forms

Learning Outcomes

By completing this course you will obtain the following learning outcomes:
■connecting to and accessing the internet
■sending and receiving emails
■ accessing secure internet access and email communications
■using search tools to locate information
■researching and selecting appropriate website
■undertaking online interactions
■making an informed assessment of the accuracy, currency, authority and reliability of the site and information located.

Details of Learning Activities

Computers touch our lives in many different ways. Having some basic skills to operate a computer and search the internet are valuable both for employment opportunities, social connections and everyday transactions. Computer knowledge and use of the internet is expected of us for such things as Internet banking, booking tickets, downloading forms, applying for jobs. Many jobs will require some knowledge of computer skills and many opportunities for employment seeking are available on the internet only.

The following themes will be explored:
• use of PC or digital device with internet
• search engines currently used in industry
• organisational policies on internet usage

Teaching Schedule

You will be provided with a comprehensive workshop schedule at your first class in February that will highlight the different days of the week and the classes that are scheduled for this course.

Learning Resources

Prescribed Texts


Other Resources

You will be provided with the resources and tools for learning in this course. You will also have access to the resources in the library.

Overview of Assessment

A range of assessment methods will be used to assess your practical skills and knowledge. These include for this course:

■verbal or written questioning of your knowledge of internet access requirements, email features and search engine attributes
■direct observation of you accessing the internet, using email, and searching and interacting with consumer sites using advanced search features
■direct observation of you undertaking online interactions
■review of your search results, including assessment of the accuracy, currency and reliability of the site and information located.

Assessment Tasks

To gain competency in this course, you are required to participate in and complete activities/tasks that are given during class time. Occasionally you will be asked to complete an unfinished project as homework or collect information in your own time to be used in class.

You will be assessed in a variety of ways, which may include:

- Practical demonstration of tasks

- Verbal questioning

- Short answer written work
- Project work

- Verbal presentation

- Self- Assessment

- Professional conversations

Assessment Matrix

This program in delivered in accordance with competency-based assessment, grades include:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did Not Submit for assessment

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at:;ID=9pp3ic9obks7

Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:;ID=vj2g89cve4uj1

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site:;ID=kw02ylsd8z3n


Course Overview: Access Course Overview