Course Title: Support group activities

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: EMPL7014C

Course Title: Support group activities

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C2199 - Certificate II in Community Services

Course Contact : Elizabeth-Anne Cotter

Course Contact Phone: +61 3 9925 4870

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no prerequisites for this unit of competency.

Course Description

This unit describes the knowledge and skills required to participate in and provide general support for a range of informal and formal groups in a variety of settings. This unit may be applied to group work in a range of community service settings.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCGROUP302D Support group activities


1. Identify the purpose of the group

2. Establish relationship with the group

3. Organise resources for group activities

Performance Criteria:

1. Identify the purpose of the group

1.1 Identify and determine with members of the group, activities which meet the group purpose
1.2 Discuss and establish with all group members, rules for group behaviour
1.3 Identify, acknowledge and respect individual differences of workers and group members
1.4 Seek, identify and accommodate goals, needs and expectations of participants according to available resources

2. Establish relationship with the group

2.1 Define roles played by group members including the worker
2.2 Encourage a suitable level of participation
2.3 Inform group of resources available to meet group needs
2.4 Assess capacity of the worker to respond to group’s needs and communicate to the group, in an appropriate manner
2.5 Identify and implement the most appropriate support to achieve the objectives of the activity
2.6 Model clear communication to group members
2.7 Encourage group members to use clear and appropriate communication
2.8 Respect individual differences and needs in communication and interaction with group members
2.9 Ensure communication and interactions with group are appropriate to aim and purpose of group
2.10 Implement appropriate processes as necessary to address breaches of behaviour
2.11 Encourage participants to agree on and abide by a set of appropriate guidelines
2.12 Promote group achievements in a way which motivates and recognises participants’ efforts
2.13 Keep records of group interaction, where required, in a manner consistent with organisation’s documentation requirements

3. Organise resources for group activities

3.1 Work to ensure adequate resourcing is available
3.2 Communicate to group availability of resources and guidelines for use
3.3 Encourage cooperative approach to the use of resources
3.4 Complete reports on use of resources if required
3.5 Ensure reports are completed to standard required by organisation

Learning Outcomes

 By completing this unit of competency you will achieve and demonstrate competence in the following skills:

Identifying the purpose of the group

Establishing a relationship with the group

Organising resources for group activities

Details of Learning Activities

Students will participate in classroom discussions, problem solving, role play scenarios and work place simulations. Key concepts will be explored through the investigation of these real world and simulated environments. Learning activities include questionnaires and case studies.

Teaching Schedule

Workshops /classes are provided on a weekly basis during the academic year.

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

Assessment in this unit of competency will be through a mix of in-class tasks, case studies, scenarios, workplacement based projects, group work and team work, problem based learning and responses to a range of underpinning knowledge questions as well as the development of an evidence portfolio linked to the unit of competency elements and workplace practice.

Assessment Tasks

A student must demonstrate an understanding of all elements of this particular competency. The assessment tasks are based on the requirements of the essential aspects of evidence as outlined in the unit of competency:  CHCGROUP302D Support Group Activities

Assessment methods have been designed to measure achievement of the competency in a flexible manner over a range of assessment tasks. 

Student also complete an evidence portfolio documenting workplacement  practice linked to the unit of competency.

Assessment Matrix

CHCGROUP302D Support Group Activities 

                       Task      Questions    In class activities    Project Work        Evidence portfolio of work practice
Element 1                      X                            X                                 X                                      X
Element 2                      X                            X                                 X                                      X
Element 3                      X                            X                                 X                                      X

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