Course Title: Work effectively with young people

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: HWSS5506C

Course Title: Work effectively with young people

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C2199 - Certificate II in Community Services

Course Contact : Elizabeth-Anne Cotter

Course Contact Phone: +61 3 9925 4870

Course Contact Email:Elizabeth-anne.cotter

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no prerequisites for this unit of competency.

Course Description

This unit describes the knowledge and skills required to work with and for young people within an ethical, social, political and economic context. This unit may apply to community services work in a range of contexts.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCYTH301D Work effectively with young people


1. Develop a professional rapport with young people

2. Address issues associated with the culture of young people

3. Recognise that youth culture is distinct

Performance Criteria:

1. Develop a professional rapport with young people

1.1 Conduct interactions with young people in a fair, just, humane and positive manner
1.2 Use communication strategies with individuals for effective interaction and problem solving
1.3 In all work demonstrate a consistent commitment to young people

2. Address issues associated with the culture of young people

2.1 In all actions and decisions, take into account the culture of the young person
2.2 Consider cultural sensitivities in communication techniques and adapt style and language to accommodate different cultural values and practices
2.3 Evaluate issues in relation to young person’s culture, family background and interest and modify approach appropriately
2.4 Select activities and resources to promote cross cultural awareness
2.5 Establish guidelines that are relevant to the culture and background of the young person

3. Recognise that youth culture is distinct

3.1 In all interventions, take account of youth culture the young person identifies with
3.2 Select activities and interventions to fit both individual and/or group needs of particular young people
3.3 Assist young people to negotiate positive outcomes within a political framework
3.4 In all interventions, take account of their economic impact on young people
3.5 In all work demonstrate a commitment to addressing any economic disadvantages young people experience

Learning Outcomes

By completing this unit of competency you will achieve and demonstrate competence in the following skills:

Developing a professional rapport with young people

Addressing issues associated with the culture of young people

Recognising that youth culture is distinct

Details of Learning Activities

Students will participate in classroom discussions, problem solving, role play scenarios and work place simulations. Key concepts will be explored through the investigation of these real world and simulated environments. Learning activities include questionnaires and case studies.

Teaching Schedule

Workshops /classes are provided on a weekly basis during the academic year.

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

 Assessment in this unit of competency will be through a mix of in-class tasks, case studies, scenarios, workplacement based projects, group work and team work, problem based learning and responses to a range of underpinning knowledge questions as well as the development of an evidence portfolio linked to the unit of competency elements and workplace practice.

Assessment Tasks

A student must demonstrate an understanding of all elements of this particular competency. The assessment tasks are based on the requirements of the essential aspects of evidence as outlined in the unit of competency: CYCYTH301D: Work effectively with young people.
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. 

Student will also be asked to complete an evidence portfolio documenting workplace practice as linked to the unit of competency.

Assessment Matrix

CHCYTH301D Work effectively with young people

  Task                                 Questions                      In class activities              Project Work        Evidence portfolio of work practice
Element 1                               X                                         X                                              X                                             X
Element 2                               X                                         X                                              X                                             X
Element 3                               X                                         X                                              X                                             X

Course Overview: Access Course Overview