Course Title: Operate under a case work framework
Part B: Course Detail
Teaching Period: Term1 2012
Course Code: HWSS8097C
Course Title: Operate under a case work framework
School: 365T Global Studies, Soc Sci & Plng
Campus: Brunswick Campus
Program: C2199 - Certificate II in Community Services
Course Contact : Elizabeth-Anne Cotter
Course Contact Phone: +61 3 9925 4870
Course Contact Email:elizabeth-anne.cotter@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
There are no prerequisites for this unit of competency
Course Description
This unit describes the knowledge and skills required to optimise the effectiveness of interaction with a client by using appropriate skills to implement a case plan.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCW301C Operate under a case work framework |
Element: |
1. Establish an appropriate working relationship with clients 2. Uphold the rights and responsibilities of clients
|
Performance Criteria: |
1. Establish an appropriate working relationship with clients 1.1 Routinely utilise effective communication strategies to ensure: 2. Uphold the rights and responsibilities of clients 2.1 Define and agree the rights of clients and the range of options for addressing these |
Learning Outcomes
By completing this unit of competency you will achieve and demonstrate competence in the following skills:
Establishing an appropriate working relationship with clients
Upholding the rights and responsibilities of clients
Details of Learning Activities
Students will participate in classroom discussions, problem solving, role play scenarios and work place simulations. Key concepts will be explored through the investigation of these real world and simulated environments. Learning activities include questionnaires and case studies.
Teaching Schedule
Classes / wokshops will be offered on a weekly basis during the academic year.
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment in this unit of competency will be through a mix of in-class tasks, case studies, scenarios, workplacement based projects, group work and team work, problem based learning and responses to a range of underpinning knowledge questions as well as the development of an evidence portfolio linked to the unit of competency elements and workplace practice.
Assessment Tasks
A student must demonstrate an understanding of all elements of this particular competency. The assessment tasks are based on the requirements of the essential aspects of evidence as outlined in the unit of competency: CHCCW301C Operate under a case work framework
Assessment methods have been designed to measure achievement of the competency in a flexible manner over a range of assessment tasks.
Student also complete an evidence portfolio documenting workplacement practice linked to the unit of competency.
Assessment Matrix
CHCCW301C Operate under a case work framework
Task Questions In class activities Project Work Evidence portfolio of work practice
Element 1 X X X X
Element 2 X X X X
Course Overview: Access Course Overview