Course Title: Write simple documents

Part B: Course Detail

Teaching Period: Term1 2009

Course Code: OFFC5198C

Course Title: Write simple documents

School: 650T TAFE Business

Campus: City Campus

Program: C3216 - Certificate III in Business Administration

Course Contact : Maryann McNair

Course Contact Phone: +61 3 9925 5464

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course covers the skills and knowledge required to plan, draft and review a basic document before writing the final version.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWRT301A Write simple documents


Draft Document

Performance Criteria:

2.1 Develop draft document to communicate key points

2.2 Obtain and include any required additional information


Plan document

Performance Criteria:

1.1 Determine audience and purpose for the document

1.2 Determine format and structure

1.3 Establish key points for inclusion

1.4 identify organisational requirements

1.5 Establish method of communication

1.6 Establish means of communication


Review Document

Performance Criteria:

3.1 Check draft for suitability of tone for audience, purpose, format and communication style

3.2 Check draft for readability, grammar, spelling, and sentence and paragraph construction

3.3 Check draft for sequencing and structure

3.4 Check draft to ensure it meets organisational requirements

3.5 Ensure draft is proofread, where appropriate, by colleague or staff member


Write final document

Performance Criteria:

4.1 Make and proofread necessary changes

4.2 Ensure document is sent to intended recipient

4.3 File copy of document in accordance with organisational policies and procedures

Learning Outcomes

Details of Learning Activities

During class time students will complete learning activities to develop the skills and knowledge required to be able to plan, draft, review and write a range of business documents, for example, letters, memos, emails, meeting agendas and minutes.

Students will work in the Virtual Enterprise for one day each week during the semester. This will provide an opportunity for students to practice writing simple business documents in a simulated business context and to develop a portfolio of business document examples.

Teaching Schedule

Weekly Schedule

Week 1

Course guide/Assessment requirements

Types of simple documents and why do we write them?



Week 2Plan document 
Week 3

Plan document
(Please note you will need to bring two business
documents to class for assessment 1 next week)

Week 4Plan document  Assessment 1
Week 5Draft document 
Week 6Draft document 
Week 7Draft document Assessment 2
Week 8Review document 
Week 9 Mid semester break  
Week 9Review document 
Week 10Review document 
Week 11Review document Assessment 3
Week 12Write final document 
Week 13Write final documentAssessment 4
Week 14Write final document 
Week 15Write final document 
Week 16Write final documentFinal Assessment
Week 17(See course guide for  OFFC5199C Produce texts from audio) 
Week 18Review 

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

Students must demonstrate an understanding of all elements of a particular unit of competency to be deemed competent. Students are advised that they will be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment methods have been designed to measure achievements of each competency. Assessments will incorporate a variety of methods: direct questioning combined with review of draft documents, analysis of responses to case studies and scenarios, demonstration of techniques, oral or written questioning to assess knowledge of communication protocols and review of final documents.

In addition to the assessments, formative feedback is provided to the students throughout the duration of the course.

Assessment Tasks

Four (4) practical assessments each worth 12.5% (total=50%) to be completed under supervised conditions during class time (Please see weekly schedule).  The assessments will be based on the material in the student text (and other material provided).

One (1) final assessment worth 30% to be completed under supervised conditions during class time.  (Please see weekly schedule).

A portfolio of simple business documents written for the virtual enterprise - Reflective Records - (worth 20%).  (Please refer to the Virtual Enterprise Portfolio Sheet which provides suggested examples of documents you may include in your portfolio).

Assessment Matrix

Other Information


A pass in an assessment piece will result in a grade for the student.  Where a pass is achieved competency for that assessment is given.  Where a pass is not achieved in any assessment piece an NYC (Not Yet Competent) grade will be given.  Competency MUST be achieved for each element of competency within a competency standard for a pass grade (or higher grade) to be given.  Where competency for all elements of competency is not achieved, an overall NN grade will result.

Late Submission of  Work or Assessment

Only in cases of exceptional and genuine hardship (not including inconvenience or poor study planning), will limited extensions be considered.  Students must lodge a completed Application of Extension Form before the official submission date for the work or assessment.  Completed applications are to be addressed to the course coordinator and submitted via Reception on Level 13, Building 108.  Documentary evidence should be provided.      Note: Extensions are not automatically granted.

Employability Skills

This course/competency includes the employability skills listed below which are assessable under the Business Services Training Package.

In order to be able to effectively demonstrate the required employability skills during the course, students should participate and aim to attend punctually.  Students are required to contribute to 80% plus of the required classes.  Please note that employability skills are assessed across the entire program.

Employability skills are a core component of the competency and if a student is unable to effectively demonstrate these skills, a mark of NYC (Not Yet Competent) will be given for the course.

Employability skills identified for this course are:





From July 2008 students issued with Training Package qualifications have been informed by their Registered Training Organisation that Employability Skills Summaries for Training Package qualifications can be downloaded from  Registered Training Organisations are required to add the mandatory sentence providing the URL for the Employability Skills Summaries to Training Package and qualification testamurs from 1 January 2009.  The Australian Qualification Framework Implemantation Handbook has been amended to show this requirement.

Course Overview: Access Course Overview