Course Title: Write simple documents

Part B: Course Detail

Teaching Period: Term2 2009

Course Code: OFFC5198C

Course Title: Write simple documents

School: 650T TAFE Business

Campus: City Campus

Program: C3216 - Certificate III in Business Administration

Course Contact : Maryann McNair

Course Contact Phone: +61 3 9925 5464

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course covers the skills and knowledge required to plan, draft and review a basic document before writing the final version.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWRT301A Write simple documents


Draft Document

Performance Criteria:

2.1 Develop draft document to communicate key points

2.2 Obtain and include any required additional information


Plan document

Performance Criteria:

1.1 Determine audience and purpose for the document

1.2 Determine format and structure

1.3 Establish key points for inclusion

1.4 Identify organisational requirements

1.5 Establish method of communication

1.6 Establish means of communication


Review Document

Performance Criteria:

3.1 Check draft for suitability of tone for audience, purpose, format and communication style

3.2 Check draft for readability, grammar, spelling, and sentence and paragraph construction

3.3 Check draft for sequencing and structure

3.4 Check draft to ensure it meets organisational requirements

3.5 Ensure draft is proofread, where appropriate, by supervisor or colleague


Write final document

Performance Criteria:

4.1 Make and proofread necessary changes

4.2 Ensure document is sent to intended recipient

4.3 File copy of document in accordance with organisational policies and procedures

Learning Outcomes

Details of Learning Activities

Learning activities will include class-based discussions, exercises, reading and reflection on various other activities. Students must demonstrate an understanding of all elements of this competency to be deemed competent.

Assessment methods have been designed to measure achievements of each competency in a flexible manner. Assessments will incorporate learning activities in the classroom drawing from the textbook and the Internet as sources of information.

Teaching Schedule

PART TIME - Weekly Schedule  
Week 1

Course Guide


What do we already know about simple documents?

Learning Hub

Text: (Custom Text: Aspire 2009 RMIT Business TAFE School Certificate III in Business Administration BSBWRT301A)


Week 2Planning your document

Chapter 1 (Page 1- 27)

Determining the document’s audience and purpose

Planning the format and structure of your document

Establishing key point you wish to make

Week 3Planning your document

Chapter 1 continued


Identifying organisational requirements

Identifying the most appropriate method and means of communication

Week 4Developing your draft

Chapter 2 (Page 29-39)


Drafting the document using the key points of your message

Obtaining and including other required information

Chapter 1 - Part A Questions 1-6 , Page 26 Assessment Due (20%)

Week 5Developing your draft

Chapter 2 Continued

Obtaining and including other required information


Week 6Reviewing your document

Chapter 3 (Page 41-54)


Follow the fours C’s:

  1. Clear
  2. Concise
  3. Correct
  4. Courteous

Reviewing the tone of the document

Checking the document is clear and accurate

Chapter 2 - Part A  Questions 1-6, Page 36 Assessment Due (20%)

Week 7Reviewing your document

Chapter 3 continued


Reviewing the sequence and structure

Checking the draft meets organisational requirements

Proofreading the document

Week 8Writing the final document

Chapter 4 (Page 55- 59)


Making and proofreading the changes to your work

Sending the document to the appropriate people

Filing documents

Mid-semester break  
Week 9Writing the final document

Work in-class on the Final Assessment


Week 10Writing the final document

Review course content

Week 11 Writing the final document 
Week 12  Final Assessment, Page 61 Due (60%)
Week 13  
Week 14  
Week 15  
Week 16  
Week 17 & 18Feedback and review 

Learning Resources

Prescribed Texts

Customised Text: Aspire (2009) RMIT Business TAFE School Certificate III in Business Administration BSBWRT301A Write Simple Documents


Other Resources

RMIT Learning Lab and the Learning Hub

Overview of Assessment

Students must demonstrate an understanding of all elements of a particular unit of competency to be deemed competent. Students are advised that they will be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment methods have been designed to measure achievements of each competency. Assessments will incorporate a variety of methods: direct questioning combined with review of draft documents, analysis of responses to case studies and scenarios, demonstration of techniques, oral or written questioning to assess knowledge of communication protocols and review of final documents.

In addition to the assessments, formative feedback is provided to the students throughout the duration of the course.

Assessment Tasks

Chapter 1 - Part A Questions 1-6 Page 26 Assessment Due Week 4 (20%)

Students are to select any two business documents and answer a set of six questions as set by the marking criteria sheet available on the Learning Hub.

Chapter 2 - Part A Questions 1-6 Page 36 Assessment Due Week 6 (20%)

This assessment requires students to carefully read a case study as set by the marking criteria sheet available on the Learning Hub and answer all six questions related to the case study described.

Final Assessment (Page 61) Due Week 12 (60%)

Students will produce five documents as set out by the marking criteria available on the Learning Hub. The documents will convey required basic information, applying formatting that is suitable for the intended audience and must show a clear understanding of the organisational policies and procedures for the document production.

IMPORTANT: All work must be carefully proofread before submission marks will be deducted for any spelling, grammar or formatting errors.

Assessment Matrix

ElementChapter 1 - Part A Questions 1-6 Page 26 Assessment (20%)Chapter 2 - Part A Questions 1-6 Page 36 Assessment  (20%)Final Assessment (Page 61)  (60%)
Planning your documentYESYESYES
Developing your draftYESYESYES
Reviewing your documentYESYESYES
Writing the final document YES YES YES

Other Information


A pass in an assessment piece will result in a grade for the student. Where a pass is achieved competency for that assessment is given. Where a pass is not achieved in any assessment piece a NYC (Not Yet Competent) grade will be given. Competency MUST be achieved for each element of competency within a competency standard for a pass grade (or higher grade) to be given. Where competency for all elements of competency is not achieved, an overall NN grade will result.

Submission of written work/assessment

All written work or assessments must be lodged by the due date in the format specified for the particular assessment task on the individual marking guidelines. Written assessments must have a footer containing: student name, student number, course code, title of the assessment and the teacher’s name.

All work should be stapled and plastic pockets or plastic binders should not be used.

Attach a signed Assignment Cover Sheet to each submission of written work or assessment. All parts of the Assignment Cover Sheet must be clearly filled out. The Cover Sheets are available near the lifts on Level 13.

Employability Skills

This course/competency includes the employability skills listed below which are assessable under the Business Services Training Package.

In order to be able to effectively demonstrate the required employability skills during the course, students should participate and aim to attend punctually. Students are required to contribute to 80% plus of the required classes. Please note that employability skills are assessed across the entire program.

Employability skills are a core component of the competency and if a student is unable to effectively demonstrate these skills within the competency, a mark of NYC (Not Yet Competent) will be given for the course.

Employability skills identified for this course are:
Planning and organising

From July 2008 students issued with Training Package qualifications have been informed by their Registered Training Organisation that Employability Skills Summaries for Training Package qualifications can be downloaded from . Registered Training Organisations are required to add the mandatory sentence providing the URL for the Employability Skills Summaries to Training Package to qualification testamurs from 1 January 2009. The Australian Qualification Framework Implementation Handbook has been amended to show this requirement.

Course Overview: Access Course Overview