Course Title: Send and retrieve information using web browsers and email

Part A: Course Overview

Program: C3226

Course Title: Send and retrieve information using web browsers and email

Portfolio: DSC

Nominal Hours: 25.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


360T Education

Face-to-Face or Workplace


Brunswick Campus


360T Education

Face-to-Face or Workplace

Course Contact: Baia Tsakouridou

Course Contact Phone: +61 3 9925 4488

Course Contact Email:

Course Description

This unit is part of a program that focuses on research and information gathering for further study and carrer pathways.

This unit aims to develop computer skills to access and search the internet using and applying netiquette princibles. It also develops skills to produce, send and organise electronic messages

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

ICAU1133A Send and retrieve information using web browsers and email


1. Access the internet

2. Search the Internet

3. Research and apply netiquette principles

4. send and organise message

5. Create an address book

Learning Outcomes

The unit provides you with the skills and knowledge necessary to access and use the internet and send and organise email . It also develops research skills using appropriate etiquette and create a file of contacts. You will also develop knowledge of language used to describe computer functions related to internet and email which can be applied in a range of contexts.

Overview of Assessment

You must demonstrate an understanding of all elements of the competencies in order to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessments may include:

  • folio of internet research findings 
  • direct observation of classroom based practical activities
  • on line course applications/on-line job applications 
  • composition, sending and filing of emails

Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

An assessment charter (  summarises your responsibilities as an RMIT student as well as those of your teachers.

Your courses assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced in a single document:;ID=ln1kd66y87rc