Course Title: Work effectively in an Australian workplace

Part B: Course Detail

Teaching Period: Term2 2012

Course Code: EMPL5716

Course Title: Work effectively in an Australian workplace

School: 360T Education

Campus: Brunswick Campus

Program: C3232 - Certificate III in ESL (Employment)

Course Contact : Soosan Kian

Course Contact Phone: +61 3 9925 9494

Course Contact

Name and Contact Details of All Other Relevant Staff

Jane Saunders +61 3 9925 9495

Betty Koklanis

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

This unit must be co-delivered and assessed with at least one of the language (Listening and Speaking or Reading and Writing) units from the Certificates in ESL.

Course Description

This course is part of an intergrated program.

This unit outlines the skills and knowledge to work effectively in an Australian workplace. It serves as an introduction to a range of areas within the Australian industry context.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

VPAU516 Work effectively in an Australian workplace


1. Identify cultural features and skills of the Australian workplace

Performance Criteria:

1.1 Identify features if the culture of the Australian workplace
1.2 Discuss the impact of aspects of the culture of the Australian
workplace on communication within the workplace
1.3 List generic skills valued in the Australian workplace
1.4 Identify own generic skills
1.5 Relate own generic skills to a specific job position


2. Communicate with colleagues from diverse backgrounds

Performance Criteria:

2.1 Identify issues which can arise from cultural
2.2 Discuss strategies which assist in resolving issues arising
from cultural misunderstanding


3 Identify conditions in Australian workplaces

Performance Criteria:

3.1 Describe workplace conditions of employment
3.2 Describe the role of organizations providing support in the

Learning Outcomes

The outcomes described in this unit relate to:

  • The ISLPR (International Second Language Proficiency Ratings)
    descriptors for Speaking and Listening. They contribute directly
    to the achievement of ISLPR Speaking 2+ and Listening 2+,
  • the Australian Core Skills Framework (ACSF). They contribute
    directly to the achievement of ACSF indicators of competence in
    Oral Communication at Level 3.

Details of Learning Activities

This unit is part of Certificate III in ESL (Employment) which is an integrated program. This means that you will
study this unit with several other units on the same day. Your program consists of Face to Face teaching and
Directed Study. Your program will have a minimum of 8 hours Directed Study per week. You are not required to attend
to complete Directed Study, however you are expected to complete all work given and will at times be required to
show evidence that the work has been completed in this unit. This is a very important part of your program and we
ask that you do 4-5 hours on your non attendance day and at least 1 hour each evening to cover all the units in the
program. An outline of your Directed Study is published each week in the Weekly Program Delivery Plan.

This unit in part covers the speaking and listening macro skills addressed in the certificate.

Examples of how you will practice and study the units:

You will:
• listen to a range of audio and film and documentary texts
• take part in conversations
• listen and take notes from guest speaker presentations

You will:
• work in pairs and in small groups
• take part in formal and informal discussions
his unit covers in part the reading and writing macro skills addressed in the whole certificate.

You are encouraged to read a wide range of texts relevant to the study context. You will:
• read , analyse and review complex texts for research purposes 
• read opinion texts
• study items in the news every week and compare television and newspaper news.

In a variety of writing activities, you will improve your sentence structure and learn how to use different writing
styles. This will include formal letters, course applications, essays, and short reports. You will:
• reflect on issues and your own learning
• learn about research and report writing
• learn to plan, draft and proofread your work.
• construct formatted texts for study purposes
The revision of important grammatical structures will be incorporated into each activity.

Teaching Schedule

Program Dates: Mon 25 June – Fri 30 November 2012

Term Break: Mon 24 September – Sun 7 October 2012

Public holidays: Tue 6 November (Melbourne Cup Day)

Teaching Schedule: This course will be delivered weekly. The times will be outlined in the program delivery plans
which are updated each week.

Your program is made up of:
• Orientation
• Learning activities
• Mid semester review
• Guest speakers
• Excursions
• Exit review

All students will be inducted. The induction includes:
• Program Guide & Student Diary
• Student Rights and Responsibilities
• Explore RMIT ( an orientation to the university and its services)
• Orientation to RMIT Libraries (library tour & on line catalogue introduction)
• RMIT Online Systems Information Session

Library Orientation & an RMIT Online Systems Information Session will be scheduled during the first two weeks of
your program. Information about student services, rights and responsibilities is contained in your student diary.

Learning Resources

Prescribed Texts


Other Resources


There are no set texts in this course, but it is recommended that you bring:

• English-English dictionary (we ask that you do not use a translation dictionary)
• Thesaurus
• Display folder with plastic sleeves
• Highlighter pens
• Notebook or loose leaf paper
• Headphones (use your own or they can be purchased from the Carlton Library very cheaply)
• USB (Memory stick)

Overview of Assessment

You must demonstrate an understanding of all elements of the competencies in order to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by :

  • can identify the cultural features and skills of the
    Australian workplace
  • outline basic conditions and entitlements of the
    Australian workplace
  • demonstrates knowledge of Australian workplace culture
  • has strategies to repair misunderstandings
  • In addition, to be assessed as competent in the elements and
    their related performance criteria, the learner’s performance
    needs to satisfy the Required Skills and Knowledge
    specified in this unit.
  • Review of products produced through work-based or course activities
  • Third-party feedback from a work supervisor/employeredback:
    Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
    Generic statements for Overview of Assessment section
    If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

An assessment charter ( summarises your responsibilities as an RMIT student as well as those of your teachers.
Your courses assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced in a single document:;ID=ln1kd66y87rc

Assessment Tasks

Summative assessments:

  • Observing workplaces and reporting back
  • Cultural features
  • Communicating at work
  • Conditions in the workplace
  • Understanding signs
  • Workplace documents

Formative assessments: ongoing observations, summaries and review of student work

Please note:
Assessments tasks will include other courses (Units of competency) from the program.

All Assessment tasks should be submitted by the deadline. If an extension is required you must ask your teacher for
one before the due date.

Assessment Matrix

Each assessment cover sheet clearly outlines the competencies being addressed in the task in relation to
performance criteria. The sum of assessment tasks will cover all units and their elements over a range of
occasions. You will be given opportunities to demonstrate competency in a variety of ways throughout the program.
You are encouraged to discuss any problems or concerns with your teacher or student co-ordinator. An assessment
matrix will be available on myRMIT

Course Overview: Access Course Overview