Course Title: Develop workplace literacy
Part B: Course Detail
Teaching Period: Term2 2011
Course Code: LANG5671
Course Title: Develop workplace literacy
School: 360T Education
Campus: City Campus
Program: C3258 - Certificate III in Education (Aboriginal and Torres Strait Islander)
Course Contact : Robyn Blaikie
Course Contact Phone: +61 3 9925 4838
Course Contact Email:robyn.blaikie@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Fiona Dean: Teacher
fiona.dean@rmit.edu.au
99254650
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
No specific pre-requisite and co-requisite.
Course Description
This course of work will focus on the skills and knowledge required to produce spoken and written texts appropriate for the workplace. It will also incorporate computer and internet learning through the production of wordprocessed documents and the access and use of the Internet. You will be producing your written drafts and final draft/s as wordprocessed documents. You will also access and use the Internet for your research needs.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
AIED300B Develop workplace literacy |
Element: |
1 Use spoken Standard Australian English (SAE) appropriate to the workplace |
Performance Criteria: |
1.1 Use language structure and grammatical conventions appropriate to work and training (Communication) |
Element: |
2 Present short, spoken transactional and factual workplace texts |
Performance Criteria: |
2.1 Select appropriate workplace texts according to purpose, audience, and required response (Communication) 2.2 Use communication styles appropriate to the text (Communication). |
Element: |
3 Produce short, written transactional and factual workplace texts |
Performance Criteria: |
3.1 Select appropriate written models for text production (Communication) |
Learning Outcomes
Develop the skills and knowledge required to produce spoken and written texts appropriate for the workplace.
Details of Learning Activities
The student learning experience will be facilitated through participation in a range of activities:
Group discussion
Guest speakers
Oral and/or written questions on "What if?" scenarios
Individual and group projects
Realistic simulations and role play
Practical demonstrations and direct observation of actual work and simulated work practice
Oral Presentations
Teaching Schedule
Semester 1
Week 1-4
Theory – Using spoken Standard Australian English (SAE) appropriate to the workplace
Effective oral communication skills; cultural protocols, stress,
Methods of effective communication ; e.g. intonation, body language, non-
verbal communication, repetition, questioning, active-listening
Discussion, Q&A activities, Evidence Guide
Week 5-9
Theory – Using spoken Standard Australian English (SAE) appropriate to the workplace
Purpose and audience, formal and informal communication
Discussion- solving problems, planning, evaluation, feedback
Enquiries, negotiating, interviewing, meetings
Discussion, Q&A activities,
Assignment 1 – Q&A (verbal and written)
Week 10-14
Theory– Spoken factual texts in the workplace
Oral reports
Descriptive, instructional, directional processes
Meetings, announcements
Presentations
Discussion, Q&A activities
Week 15-18
Theory – Using written Standard Australian English (SAE) appropriate to the workplace
SAE language structure and conventions: e.g simple and compound sentences, paragraphing
punctuation, grammar, singular/plural
Workplace writing: emails, instructions, messages, notes, reports
Discussion, Q&A activities
Progress interview – Evidence guide, drafts of spoken and/or written texts for folio,
Observation/Demonstration, Third party
Semester 2
Week 1-4
Theory – Using written Standard Australian English (SAE) appropriate to the workplace
Purpose and audience, formal and informal communication
Written transactional text: e.g. informal/formal, notes/letters, email
Performance appraisal comments
Feedback/evaluation sheets
Agendas – meetings, training, memos
Discussion, Q&A activities
Week 5-9
Theory – Using written Standard Australian English (SAE) appropriate to the workplace
Purpose and audience
Job applications
Resumes
Reports – incident/accident, OHS
Discussion, Q&A activities
Assignment 2 – Scenarios (verbal and/or written)
Week 10-14
Theory– Using written Standard Australian English (SAE) appropriate to the workplace
Purpose and audience
Job applications
Resumes
Discussion, Q&A activities
Folio - Presentation of folio (oral and/or written)
Week 15-18
Theory – Using written Standard Australian English (SAE) appropriate to the workplace
Purpose and audience
Job applications
Resumes
Interviewing
Discussion, Q&A activities
Assessment interview – review folio of final assessments e.g :
Evidence Guide, Assignment 1 and 2, Folio: 2 spoken and 2 written texts, Observation/Demonstration, Third party, Folio – Presentation (oral and written)
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
You must demonstrate an understanding of all elements of the competencies in order to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by:
• Direct observation of actual and simulated work practice
• Oral or written questioning
• Assignments and projects
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files
• Review of products produced through work-based or course activities
• Third-party feedback from a work supervisor/employer
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.
An assessment charter (http://mams.rmit.edu.au/kh6a3ly2wi2h1.pdf) summarises your responsibilities as an RMIT student as well as those of your teachers.
Your courses assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced in a single document: http://www.rmit.edu.au/browse;ID=ln1kd66y87rc
Assessment Tasks
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. You may be assessed by:
• Direct observation of actual and simulated work practice
• Oral or written questioning
• Assignments and projects
• Presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files
• Review of products produced through work-based or course activities
• Third-party feedback from a work supervisor/employer
Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.
Assessment Matrix
In Assessment matrix Booklet given to students at commencement of program.
Course Overview: Access Course Overview