Course Title: Participate in the implementation of individualised plans

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: HWSS5566C

Course Title: Participate in the implementation of individualised plans

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C3260 - Certificate III in Home and Community Care

Course Contact : Susan Russell

Course Contact Phone: +61 3 99254637

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 15

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not Applicable.

Course Description

This unit describes the knowledge and skills required to provide support for people to sustain quality of life according to individualised plans.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCICS302A Participate in the implementation of individualised plans


Complete documentation and reporting.

Performance Criteria:

6.1 Comply with the organisation's reporting requirements
6.2 Complete documentation according to organisation policy and protocols
6.3 Maintain documentation in a manner consistent with reporting requirements
6.4 File documentation in accordance with organisation policy and protocols


Contribute to ongoing relevance of the individualised plan.

Performance Criteria:

4.1 Participate in discussion with the client and supervisor to identify areas of the individualised plan that require review
4.2 Participate in discussion with the client and supervisor in a manner that acknowledges the client as their own experts
4.3 Participate in discussion with the client and supervisor in a manner that supports client self determination


Establish and maintain appropriate relationships with client (and carer).

Performance Criteria:

2.1 Introduce oneself appropriately and maintain courtesy to the client, and carer where appropriate
2.2 Conduct exchanges with the client in a manner that develops and maintains trust
2.3 Maintain confidentiality and privacy of the client within organisation policy and protocols
2.4 Conduct exchanges with the client in a manner that respects cultural sensitivities and needs
2.5 Support the interests, rights and decision-making of the client in all dealings


Plan work activities according to an individualised plan.

Performance Criteria:

1.1 Apply understanding of organisation's policies, protocols and procedures in relation to the individualised planning process
1.2 Confirm individualised plan details with the client
1.3 Work with client to identify actions and activities that support the individualised plan
1.4 Prepare for support activities according to client's individualised plan, preferences and organisation policies, protocols and procedures
1.5 Prepare for support activities that promote the client's participation and independence
1.6 Clarify own role in implementing individualised plan and seek appropriate support for any aspects outside scope of own knowledge/skills or job role


Provide and monitor support according to the individualised plan.

Performance Criteria:

3.1 Provide support according to the individualised plan, the client's preferences and organisation policies, protocols and procedures
3.2 Provide support in a manner that contributes to the client's skill development and/or maintenance
3.3 Provide support according to duty of care requirements
3.4 Monitor support activities to determine capacity for the client's participation
3.5 Monitor support activities to determine contribution to the client's independence
3.6 Monitor support activities to determine contribution to the client's emotional well being
3.7 Monitor support activities to determine relevance to the client's individualised plan
3.8 Monitor aspects of the individualised plan that might need review and report to supervisor


Respond to situations of risk to the client within work role and responsibilities.

Performance Criteria:

5.1 Provide assistance to maintain a safe and healthy environment
5.2 Identify situations of risk, or potential risk, to the client and report to a supervisor
5.3 Respond to situations of risk, or potential risk appropriately and communicate to a supervisor
5.4 Implement strategies to minimise risk and communicate to a supervisor and colleagues
5.5 Report uncharacteristic or inappropriate behaviour to a supervisor

Learning Outcomes

The learner will be able to confidently demonstrate their knowledge effectively in the role and responsibilities of self and others in the organisation, the importance and meaning of home and belongings to individuals, rationale and processes underpinning individualised planning to support client’s strengths, interests, health and emotional well being and self determination, basic principles of person-centred practise, strengths-based practise and active support, duty of care requirements when supporting an individualised plan, contemporary social aspects relating to ageing and disability, factors contributing to a client’s ability to participate in the community, role of carers, safety and security risks associated with ageing and with disability , strategies for minimising risk , principles and practises for establishing and maintaining appropriate relationships with people required to support an individualised plan. Their knowledge acquired will give the leaner the ability to participate in the interaction with client assessment process and assessors, to be able to identify resources that will support the individualised plan, processes and practises that support skill development and/or maintenance, to identify and participate in documentation and reporting requirements and procedures while upholding the principles and practises of confidentiality and privacy in all actions of this unit. in addition the leaner will have the ability to follow organisation polices and procedures, apply reading and writing skills required to fulfil work role in a safe manner as specified by the relevant organisation/service. They shall have acquired the skills to communicate effectively and safely within their work role including the ability to follow work related instructions and directions and the ability to seek clarification and comments from supervisors, clients, colleagues and to work effectively with supervisors, clients and colleagues.

Details of Learning Activities

Learners will participate in class room discussions, problem solving within individual and team groups. They will be encouraged to express their concerns and ideas both negative and positive. They will participate in role play scenarios in a simulated environment within the frame work of expected outcomes and discuss the reality of the outcomes via their own/trainers experience with in the appropriate work environment. They will participate in questionnaires, case studies and practical placement. All within the contents of this unit.

Teaching Schedule

The teaching schedule is designed in a time table format, outlining the specific elements linked to specific units that will be taught on the said session and double up as a lesson plan. Scenarios, case studies, questionnaires, role plays, viewing DVDs and class discussions will be designed using the appropriate contents matching up with the performance criteria. As this unit is quite intense it is suggested that all learners attend each session, and is presented in a manner to cater for all individuals own learning strategy.

Learning Resources

Prescribed Texts


Other Resources

Learning resources are provided via booklets created to cover the essential information referring to the unit applied and are supplied to all learners attending the program. Updated handouts are also given to all students and frequent face to face discussion re dvd’s that may be viewed.

Overview of Assessment

The leaner shall be assessed within the context of this unit by observation in the workplace, and may include written assignments/projects, case studies and scenarios analysis, oral and written questionaires and role play simulation

Assessment Tasks

A leaner must be able to demonstrate an understanding of the essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit. Assessments methods have been designed to achieve the competencies of this unit in a flexible manner and over a range of assessment tasks. Learners will participate in 100 hours of practical placement to demonstrate their essential knowledge and skills to meet the competencies and expected outcomes of this unit. Students will need to complete a practical placement competency matrix, signed and witnessed by the appropriate authorities to ensure the ability to perform their expected tasks meet the criteria of competencies for this unit.

Assessment Matrix

Course Overview: Access Course Overview