Course Title: Work effectively in the community sector

Part A: Course Overview

Program: C3262 Certificate III in Aged Care

Course Title: Work effectively in the community sector

Portfolio: DSC Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Contact: Susan Russell

Course Contact Phone: +61 3 99254637

Course Contact Email: susan.russell@rmit.edu.au

Course Description

This unit of competency describes the skills and knowledge required to work effectively in a community work or service delivery setting with communities, clients, carers, staff, visitors, suppliers and others to meet established work requirements

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not Applicable

National Competency Codes and Titles

National Element Code & Title:	CHCCS411C Work effectively in the community sector
Elements:	1. Work ethically 2. Communicate effectively in a community work or service delivery setting 3. Work effectively within the community services system 4. Demonstrate commitment to relevant values and philosophy underpinning work in the sector5. Maintain work standards 5. Maintain work standards 6. Take responsibility for personal skill development 7. Reflect on own practice

Learning Outcomes

the leaner will have to demonstrate the essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role. They will have Demonstrate the knowledge of the ramifications of breaches of duty of care, confidentiality, ethical guidelines and other relevant policies and legislation.  Identify own responsibilities and role within the workplace allowing the learner to have optimised their employability skills.

Overview of Assessment

Part of the assessment will take place in an aged care facility under the supervision of a trained staff member who will need to sign off on a check list provided by the trainer. The worker needs to be able to implement strategies to up hold the older persons independence in a practical environment. They will also participate in role plays within the class room and hand in written case studies and questionnaires.