Course Title: Work effectively with carers

Part A: Course Overview

Program: C3304

Course Title: Work effectively with carers

Portfolio: DSC

Nominal Hours: 35.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban & Social Studies

Face-to-Face or Workplace

Term2 2014,
Term1 2015,
Term2 2015

Course Contact: Renee Costa

Course Contact Phone: +61 3 99250886

Course Contact Email:

Course Description

This course of competency describes the skills and knowledge required to work effectively with members of families or other non-paid support people e.g. friends and carers, to support quality of life for their family member who is aged or has a disability. This course relevant for workers providing support to older people, people with disabilities, children and young people.  On completion of this course, the worker will be able to respond appropriately to clients by working in a manner focused on the needs of the client, carers and significant others.


Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no formal pre-requisites for this course, however you will need to obtain a police check in order to participate in the practical placement and gain work in the sector as per legislative requirements.
You need knowledge of spoken English, as well as English literacy to a standard that is likely to meet workplace needs to enter the course. If you would like advice on the standard of English that is recommended for the course please contact the Course Co-ordinator via the details above

National Competency Codes and Titles

National Element Code & Title:

CHCICS304B Work effectively with carers


1. Acknowledge the carer as part of the care team

2. Contribute to the inclusion of the carer as part of the care team

3. Support carer to maintain a lifestyle suitable to their needs and preferences

4. Identify risk to the care relationship

Learning Outcomes

On successful completion of this course you will have developed and applied the required skills and knowledge to demonstrate your competency in the above elements.

Overview of Assessment

In this course you will be assessed on the knowledge and skills that you have developed to meet the competency requirements of this course. You will complete assessments to determine your knowledge throughout the course which ensures you are equipped to perform your job role in the Aged Care sector, and the second method of assessment is where you give practical demonstrations of the tasks required in the job role for this course. These assessment tasks are conducted after you have had adequate preparation for the assessment and you will be supported throughout the assessment process. Some of the practical tasks will be done in the purpose-built facilities at RMIT; others will be done in your placement in a workplace setting.