Course Title: Work within a relevant legal and ethical framework

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: HWSS5704C

Course Title: Work within a relevant legal and ethical framework

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C3304 - Certificate III in Aged Care

Course Contact : Renee Costa

Course Contact Phone: +61 3 99250886

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no formal pre-requisites for this course, however you will need to obtain a police check in order to participate in the practical placement and gain work in the sector as per legislative requirements.
You need knowledge of spoken English, as well as English literacy to a standard that is likely to meet workplace needs to enter the course. If you would like advice on the standard of English that is recommended for the course please contact the Course Co-ordinator via the details above

Course Description

This course describes the knowledge and skills required to work within a legal and ethical framework that supports duty of care requirements. This course is to be assessed in relation to the specific legal and ethical context of the work role/s and requirements to which it applies.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCS400C Work within a relevant legal and ethical framework


1. Demonstrate an understanding of legislation and common law relevant to work role

Performance Criteria:

1.1 Demonstrate in all work, an understanding of the
legal responsibilities and obligations of the work role
1.2 Demonstrate key statutory and regulatory
requirements relevant to the work role
1.3 Fulfil duty of care responsibilities in the course of
1.4 Accept responsibility for own actions
1.5 Maintain confidentiality
1.6 Where possible, seek the agreement of the client
prior to providing services


2. Follow identified policies and practices

Performance Criteria:

2.1 Perform work within identified policies, protocols
and procedures
2.2 Contribute to the review and development of
policies and protocols as appropriate
2.3 Work within position specifications and role
2.4 Seek clarification when unsure of scope of
practice as defined by position description or specific
work role requirements
2.5 Seek clarification of unclear instructions


3. Work ethically

Performance Criteria:

3.1 Protect the rights of the client when delivering
3.2 Use effective problem solving techniques when
exposed to competing value systems
3.3 Ensure services are available to all clients
regardless of personal values, beliefs, attitudes and
3.4 Recognise potential ethical issues and ethical
dilemmas in the workplace and discuss with an
appropriate person
3.5 Recognise unethical conduct and report to an
appropriate person
3.6 Work within boundaries applicable to work role
3.7 Demonstrate effective application of guidelines
and legal requirements relating to disclosure and
3.8 Demonstrate awareness of own personal values
and attitudes and take into account to ensure
non-judgemental practice
3.9 Recognise, avoid and/or address any conflict of


4. Recognise and respond when client rights and interests are not being protected

Performance Criteria:

4.1 Support the client and/or their advocate/s to
identify and express their concerns
4.2 Refer client and/or their advocate/s to advocacy
services if appropriate
4.3 Follow identified policy and protocols when
managing a complaint
4.4 Recognise witnessed signs consistent with
financial, physical, emotional, sexual abuse and neglect
of the client and report to an appropriate person as
4.5 Recognise and respond to cultural/linguistic
religious diversity, for example providing interpreters
where necessary

Learning Outcomes

On successful completion of this course you will have developed and applied the required skills and knowledge to demonstrate your competency in the above elements.

Details of Learning Activities

This course describes the knowledge and skills required to work within a legal and ethical framework that supports duty of care requirements. There will be a focus on legislative requirements and common law relevant to the aged care sector, relevant policies and practices, protecting the rights of the clients, ethics and being able to recognise when there is potential unethical conduct and advocating for clients rights. There will be individual and group activities during classes, field visits and guest speakers. The Certificate III in Aged Care includes two placements with a total of 130 hours across the whole program and the knowledge and skills you gain in this course will be developed further through placement.

Teaching Schedule

1Understanding legislation and relevant laws – aged care and community services
2Working ethically; within your job role; Recognising and responding to client rights and interests. preparing for work placement
Applying sustainability to the aged care sector:
4Supporting clients to identify and express their concerns, referring clients to advocacy services when appropriate and managing service user complaints

Learning Resources

Prescribed Texts


Other Resources

During sessions you will be directed to industry sources of information and provided with a workbook to complete throughout the course. You will also be directed to other learning materials and websites if required.

Overview of Assessment

In this course you will be assessed on the knowledge and skills that you have developed to meet the competency requirements of this course. You will complete assessments to determine your knowledge throughout the course which ensures you are equipped to perform your job role in the Aged Care sector, and the second method of assessment is where you give practical demonstrations of the tasks required in the job role for this course. These assessment tasks are conducted after you have had adequate preparation for the assessment and you will be supported throughout the assessment process. Some of the practical tasks will be done in the purpose-built facilities at RMIT; others will be done in your placement in a workplace setting.

Assessment Tasks

There are 2 assessment tasks associated with this course: These are

1. In class quiz on duty of care in respect  working within the aged care sector.

2. An assessment task in respect to the legal and ethical frameworks that are applied within the aged care sector.

Assessment Matrix

A detailed matrix will be available from the teacher

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
It is strongly advised that you attend all workshops and classes in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
You will receive verbal and written feedback from your teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can found at:;ID=9pp3ic9obks7
Student progress
Monitoring student progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student Progress policy can be found at:;IDvj2g89cve4uj1
Special Consideration Policy
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment buy the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity website:;ID=kw02ylsd8z3n

Course Overview: Access Course Overview