Course Title: Work effectively in the plumbing and services sector

Part B: Course Detail

Teaching Period: Term2 2015

Course Code: GEDU6036C

Course Title: Work effectively in the plumbing and services sector

School: 130T Vocational Engineering

Campus: City Campus

Program: C3312 - Certificate III in Plumbing

Course Contact : Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact

Name and Contact Details of All Other Relevant Staff

Program Manager - Warren James
Tel: +61 3 9925 4632

Nominal Hours: 15

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

CPCPCM2043A Carry out WHS requirements

Course Description

This unit of competency specifies the outcomes required to prepare for and sustain effective work within the plumbing and services sector of the building and construction industry. It requires the ability to accept instructions, work with others, plan activities and perform tasks, as well as participate in workplace planning and meetings. Outcomes include effective participation in a plumbing and services workplace to promote a harmonious and efficient work environment.

The unit covers the identification and clarification of the sector work context and setting, acceptance of workplace responsibility by the individual, working in a team, individual career path improvement and participation in meetings.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CPCPCM2041A Work effectively in the plumbing and services sector


2. Organise and accept responsibility for own workload.

Performance Criteria:

2.1Priorities and deadlines are established in consultation with others and recorded.
2.2Work activities are planned with appropriate time management and progress of work is communicated to others whose personal work plans and timelines may be affected.
2.3Work is completed to the standard expected in the workplace and according to guidelines, directions, instructions and organisational requirements.
2.4Variations and difficulties affecting work requirements are identified through regular reviews and action is taken to report these issues to appropriate personnel.
2.5Additional support or modification of arrangements to improve work outcomes is communicated clearly to appropriate personnel.


3. Work in a team.

Performance Criteria:

3.1Workplace goals and the contributions to be made by teams are identified.
3.2Individual contributions to team activities are identified, agreed and reviewed periodically with the team.
3.3Defined roles and strengths of other team members are identified.
3.4Assistance and encouragement are provided to other team members wishing to enhance their role and the role of the team.
3.5Ground rules for team operations are reviewed and changes are made through team consultative processes.
3.6Team improvements are initiated and encouraged from team members.
3.7Causes of disharmony and other barriers to achievement are promptly resolved or referred to the appropriate party for resolution.


4. Participate in identifying and pursuing own development needs and processes.

Performance Criteria:

4.1The competencies for the workplace are identified.
4.2Organisational structure, career paths and own development opportunities appropriate to the workplace are identified.
4.3Steps are taken, in consultation with appropriate personnel, to identify own learning needs for future work requirements.
4.4Appropriate opportunities to learn and develop required competencies are identified and pursued with the appropriate people.


1. Identify the industry work context and setting.

Performance Criteria:

1.1Nature and scope of plumbing and services functions, activities, contribution to public health and safety, economic importance, employment opportunities and career paths are identified.
1.2Plumbing and services sector employment conditions, responsibilities and obligations are identified.
1.3Trends in technology (including IT) and processes likely to impact on the plumbing and services sector are identified.
1.4Requirements of relevant plumbing legislation, regulations, standards and codes of practice are accessed through a variety of mediums, understood and implemented.
1.5Specific work health and safety (WHS) requirements of the plumbing industry are understood and implemented.
1.6Quality assurance and workplace quality requirements are understood and implemented.
1.7Sustainability principles and concepts are observed when preparing for and undertaking work process.


5. Participate in workplace meetings.

Performance Criteria:

5.1Meeting procedures and objectives are identified and applied.
5.2Points of view and comments, including agreement and dissent are presented in a logical, persuasive and orderly manner.
5.3Points of view of other members are given due consideration.

Learning Outcomes

Refer to Elements

Details of Learning Activities

Learning activities include in class workbook activities and researching industry practices and standards. This may include online learning activities. Students are expected to undertake design, size and documentation to relevant industry standards to include sustainability and WHS principles.


Teaching Schedule

This unit is delivered over 2 session

Session  Number               Topic                                                                                                                                           Learning Activities/Resources                                                                                         Elements/ Performance criteria                                          Assessments                                   
Session 1Employment and economic importance of the plumbing and service sector
Awareness of regulatory requirements in workplace
Standards and codes in Workplace sector
Personal and team goals
Conflict situations
Personal development
Communications – meetings and working safely with others              
- Read ‘Basic Pearson’s book Chapter 2
-View DVDs from safety care Australia
Workplace Security Violence Awareness
Safety Awareness
Work sheets 1 - 7
1 .1 /5.3ASS 1 - Undertake a team orientated project at RMIT Plumbing dept.


Session   2 OH&S procedures and safe work management


 Introduce SWMS requirements 1 .1 /5.3 ASS 2 – Complete workbook underpinning questions
ASS 3 – Complete a SWMS

Learning Resources

Prescribed Texts

There are no prescribed textbooks. ‘Pearsons Basic Plumbing Service Skills 2nd edition’
will be provided to all students enrolled in this unit.  


Other Resources

See Above

Overview of Assessment

Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course.

Assessment Tasks

Students are required to complete three different types of assessment tasks
Assessment 1 - Undertake a team orientated project at RMIT Plumbing dept. (weighting 30%)
Assessment 2 – Submit workbook underpinning questions (weighting 30%)
Assessment 3 – Submit completed SWMS (weighting 40%)

To successfully complete this unit, a student needs to be deemed competent (CA grade) in all three assessment tasks.
Grading Criteria:
NYC - Not yet competent
CA - Competence Achieved
DNS - Did not submit assessment

Assessment Matrix

Assessment Task Element/ PC Percentage Weighting

.Assessment 1 - Class Activities Element 1.1 to 5.3 30%
Assessment 2 - Underpinning questions Element 1.1 to 5.3 30%
Assessment 3 - Completed SWMS Element 1.1 to 5.3 40%

Other Information

Students are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism in oral or written presentations is the presentation of the work, idea or creation of another person, without appropriate referencing, as though it is one’s own. Plagiarism is not acceptable.
The use of another person’s work or ideas must be acknowledged. Failure to do so may result in charges of academic misconduct which carry a range of penalties including cancellation of results and exclusion from your course.
Students are responsible for ensuring that their work is kept in a secure place. It is also a disciplinary offence for students to allow their work to be plagiarized by another student.
Students should be aware of their rights and responsibilities regarding the use of copyright material. It is strongly recommended that students refer to the Guidelines for Students at the RMIT University Homepage.

Course Overview: Access Course Overview