Course Title: Promote team effectiveness

Part A: Course Overview

Program: C4121

Course Title: Promote team effectiveness

Portfolio: BUS

Nominal Hours: 50.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T TAFE Business

Face-to-Face or Workplace

Term1 2008

Course Contact: Seymour Jacobson

Course Contact Phone: +61 3 9925 1563

Course Contact Email:

Course Description

This course specifies the outcomes required of frontline managers to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBFLM412A Promote team effectiveness


1. Plan to achieve team outcomes

2. Develop team cohesion

3. Participate in and facilitate work team

4. Liaise with management

Learning Outcomes

At the successful completion of this competency, students will have demonstrated competency in the elements that make up this unit.

Overview of Assessment

Students are required to attempt all assessments and be rated as competent against all performance criteria to pass the course. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. Assessment will incorporate a variety of methods including in class exercises, written tests, presentations and projects working as teams and individuals. Students will be assessed directly against a mixture of the elements and performance criteria that comprise the competency. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. 

All assessments are graded. To pass the course, students must have a minimum Pass grade in each assessment and achieve competency in all course elements